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Greenacres Alpine Chalets & Villas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Greenacres Alpine Chalets & Villas

Family Townhome, 2 Bedrooms, Mountain View | Balcony
Exterior
View from property
Two Bedroom Chalet | Living area | 32-inch flat-screen TV with cable channels, TV, DVD player
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Room service
  • Pet friendly
  • Housekeeping
  • Kitchen
  • Air conditioning

Explore the area

Map
84 Conical Hill Rd, Hanmer Springs, 7334
  • Conical Hill Walkway
    2 min walk
  • Chisholm Park
    4 min walk
  • Hanmer Springs Thermal Reserve
    9 min walk

Room options

View all photos for One Bedroom Chalet

1 bedroom, desk, free WiFi, bed sheets

One Bedroom Chalet

  • 409 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Bedroom Chalet

Two Bedroom Chalet | 1 bedroom, desk, free WiFi, bed sheets

Two Bedroom Chalet

  • 807 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Townhome, 2 Bedrooms, Mountain View

Family Townhome, 2 Bedrooms, Mountain View | Balcony

Family Townhome, 2 Bedrooms, Mountain View

  • 1055 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 3 Twin Beds

Similar properties

Exterior

Alpine Adventure Holiday Park

Pool
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (312)
The price is $38
per night
$44 total
includes taxes & fees
Dec 11 - Dec 12
Alpine Adventure Holiday Park

About this property

Greenacres Alpine Chalets & Villas

3-star Hanmer Springs motel with in-room kitchens
This smoke-free motel features a spa tub, conference space, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Greenacres Alpine Chalets & Villas offers 14 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the motel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Greenacres Alpine Chalets & Villas features a spa tub, barbecue grills, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This Hanmer Springs motel also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

Greenacres Alpine Chalets & Villas is a smoke-free property.

Room service is available.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Spa tub

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Room service
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of NZD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20 per night
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: NZD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20 per night
  • Facilities fee: NZD 8 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Greenacres Alpine Chalets
Greenacres Alpine Chalets Villas Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas
Greenacres Alpine Chalets Villas Hotel Hanmer Springs
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Hanmer Springs
Motel Greenacres Alpine Chalets & Villas Hanmer Springs
Hanmer Springs Greenacres Alpine Chalets & Villas Motel
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Greenacres Alpine Chalets & Villas Motel Hanmer Springs

Greenacres Alpine Chalets & Villas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 228 reviews" "
Rating 8 - Good. 92 out of 228 reviews" "
Rating 6 - Okay. 27 out of 228 reviews" "
Rating 4 - Poor. 15 out of 228 reviews" "
Rating 2 - Terrible. 6 out of 228 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property that was neat and clean
Stayed 1 night in Oct 2022

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service
It was a cute 1970s style property. Original but clean and tidy.
Stayed 3 nights in Jul 2022

8/10 Good

Sara

Stayed 1 night in Jun 2022

2/10 Terrible

Glenda

Disliked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

MIKE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Patricia

Traveled with family
Disliked: Cleanliness
Old school style property which was enjoyable. Unit needs attention, particularly better care in terms of cleaning as well as replacing unsafe electric blankets.
Stayed 2 nights in Apr 2022

2/10 Terrible

Shelley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Greenacres was a disgusting experience. The room (Villa) was so dirty, filthy and smelly that we could not stay for our planned duration. I have never stayed in a place so filthy and run down in over 42 years of travelling NZ and the globe. I have stayed in many tramping huts, backpackers, hostels and back country lodges - but Greenacres takes the number 1 spot for pure filth and dirt. Dead flies, food/grime in cutlery draws, crumbs on tables, dirt in bathrooms, dirty plates, filth and smell in the rubbish bins, unclean carpets, lights not working. Did I mention the smell. I instructed my children to not touch anything. We all felt sick and disgusted in this place. I shared my views and concerns with the manager on departure (an early departure, because we were not staying any longer than we had to). He claimed that they cleaned the units well. I seriously question that claim and have photos to show the dirt that was present in our unit. I recommend that no other person/family stays here. It was a horrible experience.
Stayed 2 nights in Apr 2022

4/10 Poor

carol

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very uncomfortable, shower needed a good clean, the kitchen plugs were broken and unsafe to use, the kettle inside needed a clean or a new one, the room got very cold fast without the heater on.
Stayed 1 night in Mar 2022

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spa needs chlorine. Very dated and requires revamp in comparison to other motels of similar price point. Below average standard.
Stayed 1 night in Jan 2022

10/10 Excellent

Tembile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice spot can we make this our annual holiday spot?
Stayed 2 nights in Jan 2022

4/10 Poor

Frank

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.
Stayed 1 night in Jan 2022

8/10 Good

Ashleigh

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Phyllis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Great position could walk to shops etc, budget accommodation pet friendly which was most important, unit was clean but outside porch needed cleaning as spider webs attached to roof etc otherwise very happy would return.
Stayed 3 nights in Nov 2021

8/10 Good

Ella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 1 night in Oct 2021

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Older property - but fine for family
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, pet friendly great for dog.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to everything. Manager was helpful and friendly
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could check in early which was great
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2021