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Hanmer Springs Retreat

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanmer Springs Retreat

Sports bar, garden views, open daily
Courtyard
Executive Studio | Desk, laptop workspace, blackout drapes, soundproofing
Front of property
32-inch TV with cable channels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
35 Hanmer Springs Road, Hanmer Springs, 7334
  • A Maze N Golf
    2 min walk
  • Hanmer Springs Thermal Reserve
    10 min walk
  • Chisholm Park
    13 min walk

Room options

View all photos for Standard Studio

Desk, laptop workspace, blackout drapes, soundproofing

Standard Studio

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Studio

Executive Studio | Desk, laptop workspace, blackout drapes, soundproofing

Executive Studio

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Premier Studio, Bathtub

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Studio

Desk, laptop workspace, blackout drapes, soundproofing

Superior Studio

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Apartment

  • 915 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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Parking included
Free WiFi
4.5 out of 5, Wonderful, (516)
The price is $156
per night
$180 total
includes taxes & fees
Dec 14 - Dec 15
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About this property

Hanmer Springs Retreat

4.5-star Hanmer Springs motel with restaurant
This motel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Change of towels is available on request.
Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations at this 4.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the motel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This family-friendly motel also offers a terrace, barbecue grills, and an arcade/game room. Onsite uncovered self parking is complimentary.

Hanmer Springs Retreat has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Five Stags Hanmer Springs - Overlooking the garden, this steakhouse specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
Private function Bar - This cocktail bar serves dinner and light fare. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: NZD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar
  • Five Stags Hanmer Springs
  • Private function Bar

Things to do

  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Playground

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 percent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between August 19 and August 24.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately NZD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 6:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Hanmer Springs Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1050 reviews" "
Rating 8 - Good. 374 out of 1050 reviews" "
Rating 6 - Okay. 126 out of 1050 reviews" "
Rating 4 - Poor. 38 out of 1050 reviews" "
Rating 2 - Terrible. 19 out of 1050 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaidan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well suited for out needs nice short walk to town and surrounding nature walks were great
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and lovely places to stay. Only comment our check in was not smooth and the staff member who checked us in was not overly friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with good facilities, on site restaurant and large bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good Value. Large rooms. Close to town
Stayed 2 nights in Aug 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spacious room. Polite and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer experience
Stayed 2 nights in Jul 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great place big rooms clean and warm good Restaurant on site parking every thing you need and more
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Staff & service
We got upgraded room for free
Stayed 1 night in Jul 2024

10/10 Excellent

CHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff, very spacious and clean
Stayed 1 night in Jul 2024

10/10 Excellent

JOJU KALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, excellent housekeeping, friendly staff, comfortable beds, great layout for a family of 4. Spacious. We stayed for 6 nights and will be repeat customers.
Stayed 6 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, restaurant was fabulous
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rear that I feel at home in a hotel. Loved our stay here and highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, quiet rooms. Great breakfast included.
Stayed 2 nights in Jul 2024

8/10 Good

Garry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, clean, comfortable and quiet. Staff very friendly and keen to settle us comfortably.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Nice Location
Close to town, clean and tidy
Stayed 1 night in May 2024

10/10 Excellent

Warwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hanmer Springs Retreat. The room was very spacious and clean. The attached restaurant was great and had very nice meals. Would definitely go back again next time we visit Hanmer
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly service and quiet complex
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, convenient location and friendly staff at check in
Stayed 2 nights in Jun 2024

10/10 Excellent

Glenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thats all
Stayed 1 night in Jun 2024

6/10 Okay

Karl

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The maintenance in the room was poor. The king bed bases had separated causing a dip in the mattress, the toilet seat was broken putting it on a sharp lean, house keeping came in and made a bed that was dirty from room service and they just made the bed leaving the dirty sheets on it and the towel we had put down just got made into the bed. The freezer door in the fridge also didn't seal properly which meant the fridge froze all our drinks. Overall very run down and not as appealing as the photos made it look.
Stayed 2 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butter Chicken
The Butter Chicken special in the hotel restaurant was the best ever tasted. Restaurant staff very willing to help and look after us. Unit was spacious. We would have preferred a harder mattress but failed to ask so will ask next time we book.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

J

Disliked: Property conditions & facilities
Basic but ok
Basic accommodation, pricey for what you get but it's all super expensive in Hanmer these days. At least it was clean and warm. The toilet lid was loose, the shower head was broken and the body wash glued to the wall came off, so room condition was not great. Reception said open at 8am but we had to leave the keys in the box because probably they slept in and it was not open. It's hard to find accommodation at a reasonable price in Hanmer, so if your expectations are not too high, then go for it.
Stayed 3 nights in Jun 2024