The Chalets Motel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chalets Motel

Two Bedroom Chalet (Sleeps 6) | View from room
One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished
Two Bedroom Chalet (Sleeps 4) | Private kitchen | Mini-fridge, microwave, oven, stovetop
Two Bedroom Chalet (Sleeps 5) | Premium bedding, individually decorated, individually furnished
Two Bedroom Chalet (Sleeps 6) | Living area | 40-inch LED TV with satellite channels, TV, DVD player

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFi
  • Laundry
  • Kitchen
  • Parking included

Explore the area

Map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Chisholm Park
    6 min walk
  • Hanmer Springs Thermal Reserve
    8 min walk
  • Conical Hill Walkway
    13 min walk

Room options

One Bedroom Chalet (Queen)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Chalet (Sleeps 4)

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

One Bedroom Spa Chalet (Queen)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Chalet (Sleeps 6)

  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

Two Bedroom Chalet (Sleeps 5)

  • 538 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

About this property

The Chalets Motel

4-star Hanmer Springs motel with in-room kitchens
This motel features laundry facilities, free newspapers, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Weekly housekeeping is available.
The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
The Chalets Motel features barbecue grills, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. This eco-certified motel also offers complimentary newspapers in the lobby and laundry facilities. Onsite self parking is complimentary.

The Chalets Motel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • Free crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 10 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 304 reviews" "
Rating 8 - Good. 82 out of 304 reviews" "
Rating 6 - Okay. 5 out of 304 reviews" "
Rating 4 - Poor. 1 out of 304 reviews" "
Rating 2 - Terrible. 1 out of 304 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Miki

Traveled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Marty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Traveled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant all around. The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Stayed 5 nights in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Sep 2023

10/10 Excellent

Rex

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that you where left to enjoy your holiday but if anything you need then you just had to ask. You got privacy when needed. Only thing I could fault with the room was the queen bed. Felt more like a double and abit hard. Maybe king beds or a topper added for more comfortable sleep.
Stayed 3 nights in Jun 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and warm
Stayed 2 nights in May 2023

8/10 Good

Christine

Traveled with partner
Liked: Property conditions & facilities
Lots of kitchen cooking facilities, utensils and things that were useful
Stayed 2 nights in Apr 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly management and staff. Quite and clean
Stayed 1 night in Mar 2023

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot
A really lovely place to stay. We stayed in the one bedroom unit. It was spacious and we could have easily stayed for a week. Would recommend. It was a nice distance from town for a walk down for dinner.
Stayed 2 nights in Jan 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2022