Motel 728

2.0 star property

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December 2024
January 2025

Photo gallery for Motel 728

Reception
BBQ/picnic area
Standard Room, 2 Double Beds, Refrigerator & Microwave | Free WiFi
Free self parking
Free self parking

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
501 US-36 BUS, Monroe City, MO, 63456
  • Mark Twain Lake
    12 min drive
  • Mark Twain State Park
    21 min drive
  • Mark Twain Boyhood Home and Museum
    28 min drive

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel 728

Monroe City motel with free self parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel.
Motel 728 offers 21 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Monroe City motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Motel 728 has designated areas for smoking.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Bel Air Motel Monroe City
Bel Air Monroe City
Budget Inn
Bel Air Motel
Motel 728 Motel
Motel 728 Monroe City
Motel 728 Motel Monroe City

Motel 728 Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 4 out of 20 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in May 2020

6/10 Okay

Ron

Liked: Staff & service
Disliked: Room comfort
OK for single stingy man.
For budget conscious.
Stayed 1 night in Dec 2019

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biggest motel failure around
the room smelled of cig. smoke no mirrors at all in room, holes all in walls, side by side fridge in room but fridge side didnt cool ,a/c didnt cool room.i rate the motel a failure of all motel and hotel around i will never go to it again will sleep on side of street before sleep going there again .
Stayed 2 nights in Jun 2019

4/10 Poor

Ken

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a disappointing motel. The carpet was pretty dirty and the tub was gross. Towels were very used and rough. He didn’t have our reservation at check in, and then tried to charge us more than it was, so I showed him the reservation email. Then he agreed to the price we had on the reservation. No breakfast or ice. On the positive side, the WiFi worked well and we had lots of cable channels once I got the tv to work. overall I could not recommend this hotel.
Stayed 1 night in May 2019

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Terrible smell and dirty
Stayed 1 night in Apr 2019

6/10 Okay

Greg

Liked: Staff & service
Had to evacuate
The unit next to ours caught fire and we had to evacuate. The police and fire department arrived and we were in the parking lot for 2.5 hours. The firemen were excellent and got our stuff out after it was safe to go in, Smokey but we got everything back. The hotel owner/manager relocated us to another wing not impacted with all the smoke and water damage. He tried hard to ensure we were looked after. kudos to him, the fire and police departments. Made for an exciting night
Stayed 1 night in Nov 2018

10/10 Excellent

Heather, Monroe, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can i say, staff was over and above helpful and friendly. Conditions were as expected. It would have been nice to have coffee in rooms, but gas station next door helped. Other than that, perfect experience
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Easy, cheap and just enough for what we needed for a nights stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Michael, St James, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic and affordable motel.
From what I paid for the room, I was very happy with it.
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraudulent charges after leaving
I booked this hotel specifically because it said it was pet friendly. When I arrived, I checked off the box for "pets". I indicated I had multiple dogs. I asked for a non smoking room. I got my key, went to the room, and it was rancid. I went back to the lobby to get a non smoking room as requested. I was put in the room beside it. The free wifi did not work, 99% of the time. We needed to pay payroll that night, and were unable to do so. Every single time I left the room, or my mom left the room, the owner was hovering and making us feel uncomfortable. When we left, he came over very angrily asking if I had more than one dog. I indicated yes, as I had checked off 'pets' on the check in form and said we were on our way to our National specialty. They slept in crates. He became threatening and attempted to open my van by force, at which time I asked him to back away. Upon getting home, I checked my banking and noticed he put through an additional $20 charge WITHOUT my knowledge or consent after I left. I have disputed this, as there was no reason for it. I identified multiple dogs upon check in, I cancelled my room for my return visit in writing (and then through the hotels.com site), and I felt the owner was threatening toward myself and my animals. I would NEVER ever recommend anyone ever stay here.
Stayed 1 night in May 2018

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. 1/10. Would not stay there.
I booked my room on Hotels.com. Was not able to put a check in time for when I would check in. Booked the room for Friday and Saturday night with a check out date on Sunday. Got there at 530-6am Friday. Walked in the building and no one was at the front desk. The room smelled god awful. Waited a few minutes with still no one coming to the front desk. Called the phone number so the phone would ring loud for people to hear it a few times. After 20min of waiting there I finally left. I never checked in. An hour later I go to cancel my room and was told I would be charged a $38 cancellation fee (which is the cost of the room for one night) since they don't offer refunds after check in times. But I never checked in. I never put a check in time. And this was at 7am.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten path
Clean room, the staff is very friendly and it's very nice and peaceful.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in. Nice owners. Clean rooms. Plenty of parking. Many nice places to eat nearby.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep looking!
The pictures listed on hotels.com are not accurate. My guess is that they remodeled a couple rooms to use for pictures. The initial room I was given smelled of smoke so bad that I about vomited. When I returned to the office & stated I wanted a non-smoking room (which was what I had reserved to begin with), the lady looked at me like I had three heads. When placed in the second room, it wasn't much better. It looked nothing like the pictures and was filthy. I didn't even want to put my dog's bed on the floor. Fortunately, I had some Lysol wipes with me and gave everything a wipe down. The bathroom tub had two dirty washcloths/rags lying in it not to mention the bathroom floor rugs were filthy as well. There's one light for the entire room so plan on getting up to turn it off when you're ready for bed...that's if you want to lay in the bed. The sheets were so dingy all I could think about were the no tell things that had happened there. Let me not forget about the half dozen mystery pills laying on the concrete outside the door. My suggestion...pay a couple more dollars & keep searching for another place to lay your head. It should have been a clear sign to me when there was one car in the parking lot (which I later noticed had 2 flat tires & expired license plates and is in the pictures listed during a completely different season).
Stayed 4 nights in Jan 2018

8/10 Good

Kitt & David, Oskaloosa Ia

Liked: Cleanliness
very nice for the price, staff is always avalible to help if needed
Stayed 1 night in Jan 2018

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Selina, Missouri

Liked: Cleanliness, staff & service, room comfort
Loss in family
Was treated terrible at only other hotel in town...Was not sure about this place but was very surprised at service we received and cost was better for the situation
Stayed 2 nights in Nov 2017

8/10 Good

eric

Liked: Cleanliness, staff & service, room comfort
If all you need to do is sleep............
Its a very basic hotel, retro 80's. The bed and room was clean, just not modern.
Stayed 1 night in Nov 2017