A restaurant, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a refrigerator in a common area, and 24-hour room service are onsite.
Airport Hotel Hanoi Convenient & Friendly offers 20 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite covered self parking is complimentary. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in July 2019.
Airport Hotel Hanoi Convenient & Friendly has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:00 AM.
Airport Hotel Hanoi Convenient & Friendly has a restaurant on site.
Late night fare is available from 24-hour room service.
Languages
English, French, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour free roundtrip airport shuttle on request
Free secured, covered self parking on site
Food and drink
Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Indoor pool (guest access)
TV in common areas
Family friendly
Access to nearby indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Accessibility
No elevator
More
5 floors
Built in 2014
Designated smoking areas
Reception hall
Renovated entire property - July 2019
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Desk
Electrical adapters
Fan
Fireplace
Free local calls
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
We should mention
This property does not have elevators
Property is also known as
Hanoi Convenient & Friendly
Airport Hotel Hanoi Convenient Friendly
Airport Hotel Hanoi Convenient & Friendly Hotel
Airport Hotel Hanoi Convenient & Friendly Hanoi
Airport Hotel Hanoi Convenient & Friendly Hotel Hanoi
Airport Hotel Hanoi Convenient & Friendly Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed at this location before flying out of Hanoi. The room was clean, the AC was cold, and the staff was very friendly. The next time I am there, I’ll be back!
This hotek does not exist .It is a building siteI contacted Hotels.com yesterday to tell you this with photo but the complaint got back to me with .I would like a refund.
Very convenient for early morning flight. responsive host and included taxi to airport made this a hassle free stay
KIMBERLY
Stayed 1 night in Nov 2024
2/10 Terrible
Vitaliy, San Francisco
Jul 3, 2024
Vitaliy
Stayed 1 night in Jul 2024
10/10 Excellent
James
Apr 26, 2024
Liked: Cleanliness, staff & service, amenities
I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
James
Stayed 1 night in Apr 2024
8/10 Good
Albert
Traveled with family
Apr 24, 2024
Disliked: Amenities
The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Albert
Stayed 1 night in Apr 2024
2/10 Terrible
jonathan
Apr 23, 2024
jonathan
Stayed 1 night in Apr 2024
2/10 Terrible
Kevin
Mar 8, 2024
Kevin
Stayed 1 night in Mar 2024
10/10 Excellent
Matthew
Dec 12, 2023
Matthew
Stayed 1 night in Dec 2023
8/10 Good
Kyung
Traveled with partner
Oct 30, 2023
Liked: Cleanliness, staff & service, amenities
I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.
You refused to allow me to check in. Even though I showed you my booking confirmation and they agreed in was the right hotel. Whoever I dealt with last night couldn’t speak any English besides telling saying “no booking, no booking” while waving his finger in my face. I believe your hotel is a scam. Instead of trying to help me, you had a group of your friends in the lobby, laughing at me because I was struggling to communicate even through translator. I would not recommend your hotel to anybody. I filed a claim against you to Expedia and to my credit card company. THIS HOTEL IS A SCAM!! I was rufused check in even after showing him my booking confirmation and using a translator app. DO NOT STAY HERE! You might show up and they wouldn’t check you in or help you.. they’ll just scream at you “no booking no booking!!”
I arranged an airport pick up with the hotel, which they confirmed but they did not show up. Called the hotel and needed a helpful local at the airport to translate. Hotel said "get a taxi". Wasted 90 minutes
Stephen
Stayed 1 night in Aug 2023
6/10 Okay
Shiho
Traveled with family and small children
Aug 20, 2023
It is a very small hotel near the airport. Good for people who are looking for a night stay outside the airport to catch a flight the next day.
Staff very helpful and friendly. Rooms bright and clean. Excellent breakfast.
Margaret
Stayed 1 night in May 2023
2/10 Terrible
Eran
Business traveler
Apr 19, 2023
Could not find the place and had to take another
The taxi driver could not find the place based on the hotel name and address. We reached a hotel with the exact same name, but they said they are not the one (and it didn't look like it).
After spending a lot of time in the middle of the night, I took another hotel.
The owner of this property was extremely helpful. I have absolutely no complaints
Mary
Stayed 2 nights in Mar 2023
6/10 Okay
Alan B
Traveled with partner
Mar 4, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The property has changed names and was very difficult to find - even for a native taxi driver who also spoke English.
Mr. Henry had offered to pick us up at the airport, but then wanted us to call him when we arrived. But we didn't have a local SIM card, there weren't any local businesses to help us call (from domestic arrivals), and my computer could not connect to the airport free Wi-Fi.
However, Mr Henry was otherwise friendly.
Overall, I would not recommend this hotel.