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Au Coeur d'Hanoi Boutique Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Au Coeur d'Hanoi Boutique Hotel

Terrace/patio
Garden
Lobby sitting area
Au Coeur Balcony Suite | 1 bedroom, in-room safe, desk, laptop workspace
Au Coeur Signature Suite | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
62 Hang Be Street, Hoan Kiem, Hanoi
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Ngoc Son Temple
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Au Coeur Balcony Suite

Au Coeur Balcony Suite | 1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Balcony Suite

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Luxury Double Room, City View

Luxury Double Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Double Room, City View

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | LED TV

Deluxe Apartment

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room, City View

Family Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, City View

  • 376 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Au Coeur Signature Suite

Au Coeur Signature Suite | 1 bedroom, in-room safe, desk, laptop workspace

Au Coeur Signature Suite

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Au Coeur d'Hanoi Boutique Hotel

3.5-star hotel in Old Quarter
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Au Coeur d'Hanoi Boutique Hotel offers 24 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include slippers and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking and valet parking are available on site.

Au Coeur d'Hanoi Boutique Hotel has designated areas for smoking.

Viet Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Viet Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 22 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Au Coeur Boutique
Au Coeur Boutique Hotel
Au Coeur d'Hanoi
Au Coeur d'Hanoi Boutique
Au Coeur d'Hanoi Boutique Hotel
Au Coeur D'hanoi Hotel Hanoi
Au Coeur d'Hanoi Boutique Hotel Hotel
Au Coeur d'Hanoi Boutique Hotel Hanoi
Au Coeur d'Hanoi Boutique Hotel Hotel Hanoi

Au Coeur d'Hanoi Boutique Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 31 reviews" "
Rating 8 - Good. 15 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
First room didn't seem 'luxery' but second room was. Excellent service. Very helpful and in very good location
Stayed 1 night in Jan 2024

2/10 Terrible

ALBERTO

Disliked: Cleanliness, property conditions & facilities
Terrible experience in a room that was dirty (even food left behind in the fridge by the previous clients), internet not working, no hot water, limited food for breakfast…but the location is really good. A hotel to avoid!
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, bad service and room
The location of this hotel is outstanding. However, that's really the only thing this place has going for it. The A/C in our room did not work. Our room had no window, so it was just blowing muggy musty air around the room. We asked for a room change and they denied it saying the A/C worked fine and there was no need to move, even though there were definitely other rooms available. The bed is also hard as rock. It feels like a sheet is laying over a piece of plyboard. You only get one measly pillow as well. The pictures of the rooms are so misleading on the website of the rooms. It seems like the photos were of just one room and all the rest are just in awful condition. The paint is chipping, the room is falling apart, the bathroom is falling apart, and it just isn't very clean. The breakfast is ok at best, nothing special. Some of the ham smelled like it was weeks old. I wouldn't recommend this hotel, you could probably find better accommodations elsewhere. I would almost recommend a chain location outside the old quarter and then take a cheap taxi into town.
Stayed 2 nights in Mar 2019

6/10 Okay

Pamela

Liked: Staff & service, property conditions & facilities
In a good location, not noisy, had a room with a window just to an air vent. Room was clean but dark. Breakfast was plain.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff. Especially Ms Linh and Ms Huyen were very pleasant and accommodating.
Stayed 4 nights in Jan 2019

8/10 Good

Heng Nee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & service
Strategically located at Old Quarter, near to Hoan Kiem lake and famous egg coffee cafe. Staff are helpful, room is clean, breakfast is simple but good. Overall having a great stay.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
We book the Au Coeur balcony suite during christmas. The room is huge, clean and conveniently located at Hoan Kiem area where food is easily accessible. The front desk, Ms Khan Hinh, Ms Huyen & Mr Lam is very helpful and friendly in providing their services. Breakfast is simple yet delicious. Overall a pleasant stay.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍s up
Everyone is very helpful, courteous and concern of our days program especially Hwong, Huyen and Lind. Room clean, tidyed, sheets and towels changed daily. Breakfast is simple delicious, ample and filling. Hotel situated about 5 minutes ffom the lake, water puppet theater, weekend pedestrian walk and night market. Local food and night activities are nearby.
Stayed 2 nights in Sep 2018

8/10 Good

Ellen Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, fantastic position.
I had a nice time at this hotel. Staff very friendly and helpful (Miss Woung in particular). The hotel is nice, the room was rather small but adequate. Breakfast were nice and varied daily. Bed was a bit hard but i slept well anyway! I would use this hotel again, without hesitation.The area was great, busy with people and lots of places to eat and buy souvenirs.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Hanoi
I booked this room for my Nephew visiting from Australia because I wanted him to be close to the major attractions as well as the nightlife of Hanoi's Old Quarter. For that purpose it was the perfect choice and he loved the location, the quietness of the 6th floor Executive Suite and the breakfast. My only comment would be that the photos showed the Executive Suite with a seating area as well as the working table. However, the seating area had been replaced by an extra bed to create a triple room (no use for a single person). Otherwise, really nothing to complain about and he loved his visit to Hanoi.
Stayed 2 nights in Jan 2018

10/10 Excellent

HONG WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in middle of old town near to lake, we had a room without a window which wasn't great so request one if this is important. Staff great and helpful!

8/10 Good

phil, Napier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean central boutique hotel
Easy to walk to markets. Water puppet theatre. Food and drinks. Great helpful staff.

4/10 Poor

jack, b

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional
Lazy staff and service. Rooms are alot smaller than the pics shown on website. There are better hotels for the same price.

2/10 Terrible

BUKYUN

Stayed 2 nights in Oct 2022

8/10 Good

Markus

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

8/10 Good

yiu kwan hocky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

yiu kwan hocky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Zentrale Lage. Trotzdem relativ ruhig. Sehr zuvorkommendes Personal. Vielfältiges Frühstück
Stayed 1 night in Dec 2019

10/10 Excellent

Noé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist ideal gelegen und die meisen sehenswürdigkeiten sind in weniger als 30 Minuten zu Fuss erreichbar. Das Personal ist freundlich, zuvorkommend und spricht gut Englisch. Die Räume sind klein aber sauber. Der Lärmpegel ist relativ hoch, was aber im alten Quartier von Hanoi normal ist. Das Frühstück ist in der Auswahl etwas bescheiden aber gut.
Stayed 8 nights in Dec 2018

10/10 Excellent

YUKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편한하게 숙박할 수 있고 근처에 관광지라서 걸어서 다니면서 관광하기 편합니다
Stayed 1 night in Aug 2018

6/10 Okay

yrk, Osaka

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
オーソドックスなホテル
家具がオシャレ。写真よりも実際は古びていたが、清潔ではあった。ただ、ベッドシーツに靴型が着いていて、クリーニングしても落ちないのかもしれないなとは思ったが、気分の良いものではなかった。立地は最高。ホアンキエム湖やナイトマーケットとなど、歩いて行けるので、夜も楽しめた。
Stayed 3 nights in Mar 2018