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Authentic Hanoi Boutique Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Authentic Hanoi Boutique Hotel

Lounge
Reception
Authentic Suite | Premium bedding, minibar, in-room safe, desk
Banquet hall
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
13 Ly Thai To, Hoan Kiem District, Hanoi
  • Thang Long Water Puppet Theatre
    4 min walk
  • Hoan Kiem Lake
    5 min walk
  • Ta Hien Street
    8 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Deluxe No Window

Deluxe No Window | Premium bedding, minibar, in-room safe, desk

Deluxe No Window

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Lake View Suite

Lake View Suite | Premium bedding, minibar, in-room safe, desk

Lake View Suite

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive City View

Executive City View | Premium bedding, minibar, in-room safe, desk

Executive City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe With Window

Deluxe With Window | City view

Deluxe With Window

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Room

Haibay hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (177)
The price is $72
per night
$82 total
includes taxes & fees
Jan 8 - Jan 9
Haibay hotel

About this property

Authentic Hanoi Boutique Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Authentic Hanoi Boutique Hotel offers 71 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Authentic Panorama - Onsite restaurant.
Authentic Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (VND 350,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 250,000 for adults and VND 125,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Authentic Panorama
  • Authentic Restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 125000 for children
  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Self parking fee: VND 350000 per night
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Authentic Boutique Hotel
Authentic Boutique Hotel Hanoi
Authentic Hanoi Boutique
Authentic Hanoi Boutique Hotel
Hanoi Authentic Hotel
Authentic Hotel
Authentic Hanoi
Authentic Hanoi Hotel
Authentic Hanoi Hotel Hanoi
Authentic Hanoi Boutique Hotel
Authentic Hanoi Boutique Hotel Hotel
Authentic Hanoi Boutique Hotel Hanoi
Authentic Hanoi Boutique Hotel Hotel Hanoi

Authentic Hanoi Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 63 out of 135 reviews" "
Rating 8 - Good. 43 out of 135 reviews" "
Rating 6 - Okay. 23 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey, Nashua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hoang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.

10/10 Excellent

Wee Lian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced. Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dennis J

Stayed 1 night in Mar 2024

2/10 Terrible

ADNAN

They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Wee Lian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a wonderful Christmas weekend at the Authentic Hanoi from Saturday 24th to Monday 26th December 2022. This is actually my 3rd time at the hotel. I was here the first time 9 years ago and subsequently I housed my parents at the hotel when they came over to visit my in-laws. For this trip I splashed on the lake view suite, and I was not disappointed. My wife loves the double wash basins and the bathtub. The hot water is sufficient and comfortable. First impressions were good. The room is large clean and well equipped. The hotel service personnel deliver excellent service throughout! The Breakfast service serves adequate western and local fare at their rooftop restaurant. My wife is very pleased with the Pho Ga. The restaurant offers a great view around the Old Quarter and Ho Hoan Kiem area. My son also loves the lake view suite and hopes to return again to the same room. I highly recommend booking the lakeside suite for a spectacular view of the city. I will definitely book Authentic Hanoi hotel again when I return to Hanoi! The shower compartment's tap head should be changed to one with a better grip as when our hands are soapy, its very hard to grab the tap head. Also it appears the soap dish no longer installed and we had to place the shower gel bottles on the floor.

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the old quarter.

10/10 Excellent

ah ming

Stayed 4 nights in Nov 2022

8/10 Good

sanjaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex the manager was very helpful!!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Cheryl

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
No pajamas provided. hotel staffs are just so so. Room for breakfast is too small to serve all customers.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Non Trust-able Hotel
The room i booked and the room given was totally different, i booked a room with window but the room given me was no window and AC was bad. I was literally sweating next day morning and asked them to cancel my booking, then they agree to change my room. Beware of the Front Desk Guy who manages the hotel in the night time. I asked for room service food at around 11 PM and he didn't mention he has to order outside and given me a offer that only pizza is available and he charged me V.Dong 450,000 for medium size pizza. Next day when i informed this to the receptionist she surprise and call the manager to sort out it, i got back V.Dong 150,000 after few arguments. Not trust-able place , i will not book this hotel in the future
Stayed 6 nights in Jun 2019

6/10 Okay

Jatin

Liked: Cleanliness
Good location.
We stayed in a few hotels in Hanoi and honestly thought there was better value to be found elsewhere. We were only at the Authentic one night - location excellent, rooms and breakfast very so so. There was also a very expensive cigar bar upstairs. A bit out of character wit( the rest of the hotel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cung duoc nhung phong hoi be
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
I liked the location of this hotel. The rooftop restaurant and bar are very appealing; however, I believe that the menu needs to change in order to attract more guests. The menu options are heavy, too westernized and pricy. Prior to booking our stay I read many reviews about the beds being uncomfortably hard. I cannot confirm that. Our bed and bedding was very comfortable. However, I found the room to have a slightly moist/stale smell which was probably caused by the air quality in Hanoi. I found that the curtains were dusty and the corners of the rooms not well swept but other than that, the room was clean and tidy.
Stayed 7 nights in Apr 2019

10/10 Excellent

RAFAEL, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service prompt and helpful , restaurant served very delicious breakfast.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Alex, one of the front desk receptionist was extremely helpful during our stay in Vietnam. He coordinated our travel to Sapa and was in touch
Stayed 4 nights in Dec 2018

8/10 Good

Brad, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable room, nice staff. Other than a mix up with the airport pickup, things were as expected.
Stayed 3 nights in Dec 2018

6/10 Okay

Manfred

Stayed 4 nights in Oct 2018