10/10 Excellent
winn, Ferndale
Oct 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
winn
Stayed 1 night in Oct 2025
Azen Lakeside Hotel & Travel
3.0 star property
Choose dates to view prices
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Housekeeping
- 24/7 front desk
- Laundry
- Air conditioning
- Free WiFi
$48
$48
includes taxes & fees
Nov 5 - Nov 6
Explore the area
37 Pho Duc Chinh, 1, Hanoi, 100000
- West LakePlace, West Lake2 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market2 min drive
- Hoan Kiem LakePlace, Hoan Kiem Lake3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)24 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 237 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double or Twin Room, Patio, Courtyard View
Deluxe Double or Twin Room, Patio, Courtyard View
- 301 sq ft
- City view
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
- 269 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View
Junior Double Room, 1 King Bed, Balcony, Lake View
- 323 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Luxury Double Room, Lake View
Luxury Double Room, Lake View
- 377 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Premium Triple Room, Courtyard View
Premium Triple Room, Courtyard View
- 431 sq ft
- Sleeps 4
- 1 King Bed and 1 Large Twin Bed
View all photos for Premium Quadruple Room, Courtyard View
Premium Quadruple Room, Courtyard View
- 431 sq ft
- Sleeps 6
- 2 King Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About this property
Azen Lakeside Hotel & Travel
3-star hotel in Ba Dinh
Along with 10 restaurants, this hotel has a full-service spa and a refrigerator in a common area. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
Azen Lakeside Hotel & Travel features a full-service spa. Dining is available at one of the hotel's 10 restaurants. The property also offers a grocery/convenience store. This 3-star property offers access to a business center.
Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.
Azen Lakeside Hotel & Travel has designated areas for smoking.
Azen Lakeside Hotel & Travel has 10 restaurants on site.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
- 10 restaurants
Things to do
- Bicycle cleaning area
- Bicycle repair station
- Bicycle storage
- Bicycle tours
- Full-service spa
- TV in common areas
Family friendly
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Grocery/convenience store
- Laundry facilities
- Lockers
- Luggage storage
- Newspapers in lobby
- Safe at front desk
- Shared refrigerator
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
Business services
- Business center
Outdoors
- In a nature reserve
Full-service spa
- In-room massages
- Spa open daily
- Sports massages
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Doorbell and phone notification
- Grab bar in shower (28 inches high)
- Hand-held showerhead
- Hardwood flooring in room
- Height-adjustable showerhead
- No elevator
- Roll-in shower (43 inches wide)
- Visual doorbell notification
- Visual fire alarm
More
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
Bathroom
- Bathrobes
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 42-inch smart TV with premium cable channels
Food and drink
- Cleaning supplies
- Electric kettle
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Mini-fridge
- Paper towels
- Restaurant dining guides
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Electrical adapters
- Fan
- Fireplace
- Free local calls
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day
Property payment types
Important information
Optional extras
- Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
- Rollaway bed fee: VND 300000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi
Azen Lakeside Hotel & Travel Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities