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Capella Hanoi

5.0 star property

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Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Grand Suite (Opera) | Deep soaking bathtub
Suite (Capella) | Living area | 65-inch LED TV with satellite channels, TV, iPad
Grand Suite (Opera) | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym

Explore the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Hanoi Opera House
    ‪3 min walk‬
  • Trang Tien Plaza
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite (Capella)

Suite (Capella) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Capella)

  • 893 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite (Opera)

  • 2088 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Royal Opera Suite

  • 1324 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Terrace (Opera)

  • 797 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Suite (Opera)

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Suite

  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Twin Room

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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$386 total
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About this property

Capella Hanoi

5-star Hanoi hotel, connected to a shopping center in Hoan Kiem
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Capella Hanoi features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Art Deco hotel also offers a fitness center, a rooftop terrace, and spa services. Limited onsite parking is available on request.

Capella Hanoi is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 11:00 AM.
Backstage - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Diva's Lounge - This cocktail bar specializes in Vietnamese cuisine and serves light fare only. Open daily.
Koki - Onsite restaurant. Open daily.
The Hudson Rooms - Onsite fine-dining restaurant. Open daily.
The Hudson Rooms - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • iPad
  • iPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 3969000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 3969000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Capella Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 37 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding and over the top service !
We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Kai, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Rhian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in May 2024

10/10 Excellent

Conrad Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Apr 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Ridiculous. In a good way.
Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Helmut

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Chi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roo

Business traveler
Liked: Staff & service, property conditions & facilities
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shivin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hardware and staff are very attentive
Stayed 2 nights in May 2022

10/10 Excellent

YONG SEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
다음에 다시 가고픈 호텔이고 모든 직원 분들이 친절했습니다
Stayed 3 nights in Nov 2024