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Hanoi La Charm hotel & Spa

3.0 star property

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Photo gallery for Hanoi La Charm hotel & Spa

Reception
Reception
Deluxe Triple Room | View from room
Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing
Junior Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
18 Dao Duy Tu, Hoan Kiem District, Hanoi, 100000
  • Quan Chuong Gate
    ‪1 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | View from room

Executive Quadruple Room

  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Honeymoon Double Room

View from room

Honeymoon Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

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About this property

Hanoi La Charm hotel & Spa

3-star hotel in Old Quarter
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a business center are onsite.
Hanoi La Charm hotel & Spa offers 20 air-conditioned accommodations with fireplaces and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hanoi La Charm hotel & Spa is a smoke-free property.

Hanoi La Charm hotel & Spa has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (USD 15 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 9
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 9
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 500000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 18 (up to 18 years old)
  • Self parking fee: USD 15 per day
  • Early check-in fee: USD 9 (subject to availability)
  • Late check-out fee: USD 9 (subject to availability)
  • Rollaway bed fee: USD 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Time Hotel Hanoi
Time Hotel
Cristina Center Hotel Spa
Hanoi La Charm & Spa Hanoi
Hanoi La Charm hotel & Spa Hotel
Hanoi La Charm hotel & Spa Hanoi
Hanoi La Charm hotel & Spa Hotel Hanoi

Hanoi La Charm hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 98 reviews
Rating 8 - Good. 47 out of 98 reviews
Rating 6 - Okay. 7 out of 98 reviews
Rating 4 - Poor. 8 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Drew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was extremely tight. The building itself was a little run down.
Stayed 1 night in Mar 2025

10/10 Excellent

Zoël

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Very welcoming staff and ready to make sure we had all we needed to make are stay a pleasant experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roy

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location. Great staff. Good housekeeping. TV didn’t work. Bed was comfortable. Breakfast was good. definitely would stay here again, although there are a lot of hotels in the vicinity.
Stayed 6 nights in Mar 2025

8/10 Good

Ville Akseli

Liked: Cleanliness, staff & service
Great location next to some more authentic parts of the old town, and not in the tourist center which doesnt anymore look like Hanoi. This is close to the market areas etc where you can see proper old town, not the tourist streets with western hotels and restaurants. Still close to those too, so you can walk to those quickly anyway. Only issue with the hotel is, that the sounds from the corridor sound too much into the rooms, and I had to wear earplugs some mornings when the cleaning ladies were shouting to each other so loud that I couldnt sleep and it was somewhat annoying in jetlag condition.
Stayed 5 nights in Feb 2025

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location for an unforgettable and immersive experience in Hanoi.
Stayed 2 nights in Feb 2025

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian, the receptionist was an awesomely helpful host and very accomodating. My friends and I enjoyed and felt at home during our stay. We will surely recommend it to our friends and family.
Stayed 2 nights in Feb 2025

8/10 Good

Suhail

Liked: Cleanliness, room comfort
Decent for the price good location
The receptionist was very helpful and the breakfast was a nice touch too. The room was small so not much space to open my luggage. The air conditioning didnt work and there was problems with the front door opening mechanism. Room cleaners came into my room by mistake while i was in the room and then never returned for the next days to replace towels. Overall okay
Stayed 2 nights in Feb 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Miodrag

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As frequent traveller, I am quitely surprised with nice approach, prossionalism and kindness of staff in the hotel. Human approach, understanding of all needs, friendly attitude, is just slight description of these people. Not so many times in my life I meet such great collective. Always on disposal, big smiles, friendly attitude. We were feeling like home and among close family. Thank you for everything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Miodrag

Stayed 1 night in Jan 2025

8/10 Good

Warren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the Hanoi "old Quarter". It wa super close to dozens of small, street food type restaurants. And the Dong Xuan Market place was only a couple of blocks away. The hotel staff was very helpful and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley, Penetanguishene

Traveled with partner
Liked: Cleanliness, staff & service
Very good
Stayed 3 nights in Jan 2025

8/10 Good

Erika

Liked: Staff & service, amenities, property conditions & facilities
I received excellent customer service. The only cons I had were the hallway of my room definitely needed to be refurbished. Looked run down. Also, the hot water didn’t last more than 10 minutes. Aside from that I enjoyed my stay. There are a lot of dining options within walking distance. I felt safe as a solo traveler. The pictures on Expedia are a bit deceptive.
Stayed 4 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff are very friendly and helpful. Enjoyed my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Centrica
Stayed 1 night in Mar 2025

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité/prix : très bien
Stayed 4 nights in Feb 2025

4/10 Poor

sole

Stayed 5 nights in Feb 2025

4/10 Poor

Catherine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nous avons fais un séjour de 6 nuits : la première chambre n’avait pas de climatisation, il faisait très froid. La 2ieme chambre n’avait pas de fenêtre/ le drain de la douche était bouché. Le lit était sale.. malgré nos demandes rien n’a été changé. Dans les 2 chambres il y avait de la moissisure dans les douches. L’emplacement est super pour se déplacer dans le vieux quartier. Nous avons remarqué par la suite que l’hôtel a changé de noms 3 fois.. probablement pour éliminer les mauvais commentaires. 🙄 Les petits-déjeuners étaient diversifiés et bons!
Stayed 6 nights in Feb 2025

10/10 Excellent

huyen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Preis-Leistung stimmt, Lage sehr gut.
Stayed 3 nights in Feb 2025

8/10 Good

Lisa

Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge!
Perfekt läge mitt i myllret av gamla stad. Trevlig och serviceminded personal. Frukosten var OK men kanske lite tråkig. Rummen rena, ok sängar, bra täcken och kuddar. Lite äldre stuk på standard med det var överlag fräscht och bra!
Stayed 1 night in Feb 2025