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La Sinfonia Citadel hotel and Spa

4.0 star property

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Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Exterior
Front of property
Reception
Lobby sitting area

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Hanoi Opera House
    ‪2 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double/Twin Room (Internal window)

1 bedroom, minibar, in-room safe, desk

Deluxe Double/Twin Room (Internal window)

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | 1 bedroom, minibar, in-room safe, desk

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | 1 bedroom, minibar, in-room safe, desk

Junior Suite City View

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | 1 bedroom, minibar, in-room safe, desk

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | 1 bedroom, minibar, in-room safe, desk

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (464)
$80 nightly
The price was $153
The price is $80 total
includes taxes & fees
La Sinfonía del Rey Hotel & Spa

About this property

La Sinfonia Citadel hotel and Spa

4-star hotel in Hoan Kiem
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and massage/treatment rooms.
La Sinfonia Citadel hotel and Spa offers 28 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.
La Sinfonia Citadel hotel and Spa features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

La Sinfonia Citadel hotel and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 227 out of 270 reviews
Rating 8 - Good. 40 out of 270 reviews
Rating 6 - Okay. 2 out of 270 reviews
Rating 4 - Poor. 0 out of 270 reviews
Rating 2 - Terrible. 1 out of 270 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

SitiNurRabiatulAddawiyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dayhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Feb 2025

8/10 Good

Dehanka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Dung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Grant

Stayed 12 nights in Dec 2024

8/10 Good

NORIAKI

Stayed 5 nights in Dec 2024

10/10 Excellent

Kimchi, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

San

Traveled with family
We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Nice hotel and service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Stayed 3 nights in Nov 2024

10/10 Excellent

Gal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Stayed 1 night in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness
Excellent
Stayed 4 nights in Sep 2024

8/10 Good

Hajime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

DAVID YUN GEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaivan

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ali

Memnuniyet verici bir konaklama oldu, teşekkürler.
Stayed 1 night in Jul 2024

10/10 Excellent

Makoto

Stayed 3 nights in May 2024

10/10 Excellent

KAORU

Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and staff !!

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Stayed 2 nights in Mar 2024