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Dragon Hotel

3.5 star property

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Photo gallery for Dragon Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Business center
Luxury Suite, 1 Queen Bed, Bathtub, Garden View | 1 bedroom, minibar, desk, soundproofing
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
48 Xuan Dieu, Tay Ho District, Hanoi, 10000
  • West Lake
    ‪1 min walk‬
  • Tran Quoc Pagoda
    ‪3 min drive‬
  • Dong Xuan Market
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

1 bedroom, minibar, desk, soundproofing

Deluxe Double or Twin Room, Balcony, Lake View

  • 322 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony, Garden View

Deluxe Room, 1 Double Bed, Balcony, Garden View | 1 bedroom, minibar, desk, soundproofing

Deluxe Room, 1 Double Bed, Balcony, Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Bathtub

Superior Room, 1 Double Bed, Bathtub | 1 bedroom, minibar, desk, soundproofing

Superior Room, 1 Double Bed, Bathtub

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Connecting Room

Family Connecting Room | 1 bedroom, minibar, desk, soundproofing

Family Connecting Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 Queen Bed, Bathtub, Garden View

Luxury Suite, 1 Queen Bed, Bathtub, Garden View | 1 bedroom, minibar, desk, soundproofing

Luxury Suite, 1 Queen Bed, Bathtub, Garden View

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Dragon Hotel

3.5-star hotel in Tay Ho
4 restaurants, a bar/lounge, and 4 coffee shops/cafes are available at this hotel. Free self parking and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service.
Dragon Hotel offers 30 air-conditioned accommodations with DVD players and minibars. LCD televisions come with premium cable channels.

Bathrooms include rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 4 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

This business-friendly hotel also offers a terrace, barbecue grills, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Dragon Hotel has designated areas for smoking.

Dragon Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • 4 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dragon Restaurant

Things to do

  • Playground
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 315000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per person (one way)
  • Rollaway bed fee: VND 315000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Dragon Hotel Hanoi
Dragon Hanoi
Dragon Hotel Hotel
Dragon Hotel Hanoi
Dragon Hotel Hotel Hanoi

Dragon Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It’s in a great part of the city, a bit quieter than the centre. The staff were very helpful and friendly. The room size was much smaller than it appears on the photos. There’s little in bathroom amenities even though the bathroom was a good size. The shower door was very noisy and difficult to slide. There was no space to put the jug except on the floor. Just a couple of little changes would make it a much more pleasant stay. Also had trouble with the aircon. The hotel does have its charm.
Stayed 9 nights in Dec 2019

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value
Good value for money - could be cleaner and modernised to give it a 5 star rating. But you can’t beat the price.
Stayed 1 night in Apr 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat value for money, would stay here again
The dragon hotel is excellent value for money. For £36 you get a large room, with great WiFi, a very good hotel breakfast and in a stunning location in Hanoi Westlake. We had one of the rooms at the back, which made for a peaceful nights sleep in the busy city. Would highly recommend staying here for great value and a pleasant stay.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
its a normal hotel, toilet facilities not really in good condition, breakfast is slow but not bad with the taste,
Stayed 1 night in Feb 2019

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Hanoi.
A fine old fashioned Asian hotel. Good service, helpful staff and English spoken. Good location with lake across the road. A little noisy in the early morning with cocks crowing and dogs barking.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite convenient , little bit noisy from outside the hotel
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay. Staff very friendly. They allowed early check in. Also rooms were very clean and well maintained. Very good Indian restaurant next to hotel which was very helpful.
Stayed 3 nights in Mar 2018

8/10 Good

NGUYEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

SIDDHARTH

Disliked: Property conditions & facilities, room comfort
Moderate traditional with make to order breakfast.
There is no lift so be ready to walk up to 3-4 floors. The Aircon was very old which took almost 30 minutes to cool the room and due to the hotel structure the wifi coverage is not optimal hence weaker internet reception.
Stayed 2 nights in May 2017

8/10 Good

TECK MENG HENRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and quiet. No facilities.
The hotel staff were very polite and helpful. I have my room upgraded. The first night was bad as a lot of banging sound like construction piling happening around 11pm to 1 am and I lost sleep! The second night was silent. The breakfast was not the buffet type and very simple.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel. Looks out on the lake. This is a quiet area. Front desk is there 24 hours.

10/10 Excellent

Yaakov, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a quiet location
good location, great staff willing to help with any issue, highly recommended

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be more helpful
The Suite we booked was excellent, and the deep bath was a welcome sight after 3 weeks in a rain forest. The staff were exceptional and nothing was too much trouble. When we had been walking around trying to find a restaurant with little luck we sat down, dejected, in the lobby using the WiFi to check the maps again, the staff just came over with some herbal tea and put it down in front of us as they could see the frustration. They are just so accommodating.

10/10 Excellent

Lorri, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
The best and most accommodation on our long trip.

10/10 Excellent

Lorri, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Staff was exceptional. They were extremely attentative.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel on Lake
We spent 8 days in Hanoi using the Dragon Hotel as our base. The staff were very friendly but most of them lacked even basic English. They cleaned the room every time we went out unless specifically told to leave as is. We always found fresh towels and compllimentary fruit and water in the room. 3-4US$ got us anywhere in Hanoi. The hotel had character not like the large hotels \.

10/10 Excellent

Takeru, MATSUE

Liked: Staff & service, property conditions & facilities
私が困っていたところ、受付のスタッフがとても親切にしてくれました。最後に挨拶をすることが出来ずに残念でした。
Stayed 1 night in Jun 2024

4/10 Poor

Jørgen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

CREA.LTD

Business traveler
Liked: Room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
建物が古いのは仕方がないが、ベッドが少し湿っぽかった。 まぁ、価格を考えると妥当なところかもしれない。 フロントスタッフの笑顔はよかった！
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタブ付のルーム予約なのに違っていた。
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
残念
窓の外は壁で景色は全く見えない。レストランは営業していない。朝食は外の店からのフォーだけ。次に泊まることはないでしょう。
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
異臭・虫
部屋に入ると、水廻りから異臭があり 室内は虫が飛び交う 留守中に水廻りの掃除に来たらしいが、置いてあった財布からお金が減っているトラブル 一切勘違いの無い財布だったので、不信感しか無い
Stayed 3 nights in May 2018