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Eden Hanoi

4.5 star property

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Photo gallery for Eden Hanoi

Hallway
Room
In-room business center
Room
Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
22 Doan Tran Nghiep Street, 22, Hanoi, HAN
  • Ba Vi National Park
    ‪22 min drive‬
  • Khoang Xanh Suoi Tiên Theme Park
    ‪28 min drive‬
  • My Dinh National Stadium
    ‪28 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪75 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economic Room

Minibar, in-room safe, desk, soundproofing

Economic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Eden Hanoi

4.5-star hotel in Thach That
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Eden Hanoi offers 60 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eden Spa. Services include body scrubs and body treatments.
Eden Hanoi features a full-service spa and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers spa services, barbecue grills, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Eden Hanoi has designated areas for smoking.

Eden Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Eden Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 550000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eden Hanoi
Eden Hotel Hanoi
Eden Hotel
Eden Hanoi Hotel
Eden Hanoi Hanoi
Eden Hanoi Hotel Hanoi

Eden Hanoi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 23 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

JustineDonc, Devon, UK

Liked: Cleanliness, staff & service
Disliked: Amenities
No spa, pool was empty, air conditioning didn’t work in our room so had to move. The bathroom flooded when the shower was used. Our door key didn’t work but we had to report it three times before it was fixed. Very tired and run down building eg. A cupboard in the restaurant area had a door held on with sellotape . The water dispenser wasn’t replaced in the restaurant area. But the staff were really helpful fixing the things they could fix and helping us with flight information. Across the road is a great gelato place “La Milana”. Lots of improvements could be made at this hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2019

6/10 Okay

hong, Hong Kong

Liked: Room comfort
it is an old hotel but the location is okay. The service is acceptable and it seems no change in the last decade. The Hotel rate is not expensive and could be recommended for short stay in Hanoi.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barry, Seaford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
No problem here.Good room size with window which could be opened.Window gave view of Vincom shopping centre.Buffet breakfaxt correct.Hotel restaurent good value and better than the food in the Vincom centre. Hotel is clean with a friendly and helpful staff.Also ,the bathroom had a window,which is pleasant and unusual these days.

8/10 Good

Christopher James, Kuala Lumpur

Liked: Cleanliness, room comfort
Adequate, good location.
Adequate hotel. Booked a corner room, spacious. Good location for Vincom Centre & nearby downtown.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad decision to stay in this hotel as the Air Con was not working and the overall housekeeping was very bad. Also, the food in restaurant was no where nearer to the 4 stars of the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Eden Hotel
The staffs were great and the hotel's location is convenient for food and shopping.

6/10 Okay

Verified traveler

Liked: Staff & service
A fair hotel
The hotel room was slightly smaller and less luxurious than the pictures had suggested. In the bathroom, the shower was too narrow. It was also equipped with different options that I did not feel necessary. A larger shower would have been definitely preferred. The equipment in the main room (TV and TV channels, kettle, safety box) was not in excess but satisfactory. The bed was comfortable and the room had a sufficient light level. A larger desk and a comfortable chair (not a stool) would ease desk work. The breakfast was pleasing with good and various choices. Overall, it was a stay at reasonable price and with fair services. Last but not least, the hotel is well located in the city centre.

8/10 Good

Graham, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Facilities: Distinctive; Value: Inexpensive; Service: Flawless; Cleanliness: Tidy, Neat; Lack of good restuarants

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel for the price... good wifi
Lovely hotel for the price... good wifi. there is a great mall across the road with cinemas

8/10 Good

Steve Hogan, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay for business
Hotel was clean, and convenient to several business areas. Location across street from Vicom shopping center made for convenient access to shopping and decent restaurants. While busy roads make walking a challenge, nearby park is worth a visit. Staff was extremely friendly and helpful, and arrangement of car from and to airport reduced local travel concerns.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Di from Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the Vincom mall.
Nice hotel, friendly staff, deluxe rooms are nice with windows facing the bubbling street. Opposite Vincom Mall so easy to get back by taxi. Would suit if visiting people in Hanoi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice honest hotel
The hotel is maybe not ideal for the tourist (especially the first time one). However, for me it offers an affordable and comfortable place to stay. There are plenty of dining options around here including at the nearby Mall (Vincom towers). The staff are pleasant and service very good, especially for Hanoi.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
暖房が電気ストーブのみだったので、部屋全体が温かくならず、寒かった。布団が毛布もう一枚あると良かったと思う。
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

sakttaro, Tokyo

Liked: Cleanliness, staff & service, amenities
観光目的で利用しました。旧市街から少し離れてますが、喧騒を少し離れた下町情緒ある地区で、宿泊は正解でした。目の前にはショッピングセンターがあり、中にコンビニスーパーや一通りの飲食がまとまってます。日本がらみの料理店やカラオケも立ち並んでます。建物は古いですが調度はこだわっていて清潔。他の方のレビューにもありますが、シャワーの出がそこまで良くないです。シャワールームの構造上仕方ないのかな…？ 朝食は必要十分で美味しかったです。所々ドア関連の締まりが悪い、毎日早朝から別フロア？工事音が鳴り響いて起こされるなど、完成度は高いホテルなのに惜しいなと思いました。
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5泊の予定で泊まりましたが、初めに案内された部屋が狭くまたシャワーも少ししか温水もでないので、フロントに連絡すると、翌朝、空いている広い部屋に交換してくれました。近くには歩いて行ける日本食レストラン、夜は日本人向けのカラオケ、バーなどがあり、便利な場所な場所だと思いました。
Stayed 5 nights in May 2019

8/10 Good

YU WEI

Liked: Cleanliness, staff & service, room comfort
bathroom could be improve
everything is ok but water is not hot when shower and not too much
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
日本居酒屋など和食が食べられるお店が多いです。 日本のテレビ番組がほぼ見れましたので長期滞在が快適でした。 冬だからなのか？シャワーの水圧が弱いのが難点でした。
Stayed 19 nights in Jan 2019