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Epic Tower Swiss-Belresidences Hanoi

5.0 star property

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Photo gallery for Epic Tower Swiss-Belresidences Hanoi

Outdoor pool
Studio Executive | Minibar, in-room safe, desk, laptop workspace
Front of property
Studio Executive | Private kitchen | Fridge, stovetop, electric kettle
Daily local cuisine breakfast (VND 340000 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Kitchen
  • Gym
  • Pool
  • Parking included

Explore the area

Map
No.19 Duy Tan Street, Cau Giay District, Hanoi, 11300
  • Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Keangnam Landmark Tower 72
    ‪2 min drive‬
  • My Dinh National Stadium
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Three Bedroom Premier

Three Bedroom Premier | View from room

Three Bedroom Premier

  • City view
  • 1141 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Three Bedroom Superior Premier

Three Bedroom Superior Premier | View from room

Three Bedroom Superior Premier

  • City view
  • 1292 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio Premier

Studio Premier | Minibar, in-room safe, desk, laptop workspace

Studio Premier

  • City view
  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Minibar, in-room safe, desk, laptop workspace

Three Bedroom Executive

  • City view
  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier | View from room

Two Bedroom Premier

  • City view
  • 1216 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Studio Executive

Studio Executive | Minibar, in-room safe, desk, laptop workspace

Studio Executive

  • City view
  • 344 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

Two Bedroom Executive | Minibar, in-room safe, desk, laptop workspace

Two Bedroom Executive

  • City view
  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Grand K Hotel Suites Hanoi

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (121)
$81 nightly
The price was $119
The price is $81 total
includes taxes & fees
Grand K Hotel Suites Hanoi

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Epic Tower Swiss-Belresidences Hanoi

5-star apartment in Mỹ Đình
An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a coffee shop/cafe are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a minibar.
Epic Tower Swiss-Belresidences Hanoi offers 150 air-conditioned accommodations with all-in-one washer/dryers and minibars. 63-inch LCD televisions come with premium cable channels. Accommodations at this 5-star apartment have kitchenettes with refrigerators and stovetops. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the apartment include an outdoor pool and a 24-hour health club.
Epic Tower Swiss-Belresidences Hanoi features an outdoor pool and a 24-hour health club. Dining options at the apartment include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury apartment also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Epic Tower Swiss-Belresidences Hanoi is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Swiss-Cafe - This restaurant serves breakfast, lunch, and dinner.
SIP Lounge - Onsite lobby lounge. Open daily.
Sky Bar - Onsite bar. Open daily.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • SIP Lounge
  • Sky Bar
  • Swiss-Cafe

Kitchenette

  • Electric kettle
  • Refrigerator
  • Stovetop

Dining

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 340,000 for adults and VND 170,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 63-inch LCD TV with premium cable channels
  • Library
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (79 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district

Things to do

  • 24-hour gym
  • 24-hour health club
  • Bicycle parking
  • Bicycle storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 150 units
  • Bicycle parking
  • Bicycle storage
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 340000 for adults and VND 170000 for children
  • Airport shuttle fee: VND 1356000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Epic Tower Swiss Belresidences
Epic Tower Swiss Belresidences Hanoi
Epic Tower Swiss-Belresidences Hanoi Hanoi
Epic Tower Swiss-Belresidences Hanoi Apartment
Epic Tower Swiss-Belresidences Hanoi Apartment Hanoi

Epic Tower Swiss-Belresidences Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

A

Business traveler
Liked: Cleanliness, room comfort

A Memorable Stay at Epic Tower Swiss-Belresidences

I recently had the pleasure of staying at Epic Tower Swiss-Belresidences in Hanoi, and it was truly a remarkable experience. The excellent service provided by the staff made my stay unforgettable. From the moment I arrived, they were attentive and eager to assist with any request, making me feel valued as a guest. The rooms are cozy and well-appointed, featuring modern amenities that ensure comfort. The design is both stylish and functional, creating a welcoming atmosphere. Most importantly, the staff deserves special mention; their friendliness and professionalism set this hotel apart. They went above and beyond to ensure my needs were met, making my stay not just enjoyable but memorable. I highly recommend Epic Tower Swiss-Belresidences for anyone visiting Hanoi!
Stayed 11 nights in Nov 2024

6/10 Okay

Kathy, Manhattan Beach

Liked: Cleanliness, amenities
It was ok. Duc Dung went above and beyond to help me get to sapa. I appreciate his support. Pool had algae and hover growth in its overflow catch...along with arachnids. Pretty gross.
Stayed 2 nights in Dec 2024

4/10 Poor

Owen

Liked: Cleanliness, room comfort

Facilities are extra

Check in was good. We was greeted warmly, told that despite our short stay we should make the most of the facilities and informed of the pool and gym opening times, he even helped us when the keys were not working, and helped us find a shop when the restaurant was shut. Issues came on check out, we checked out on time. We asked if we can use the pool and gym as we had a later bus (less than 5 mins away, hence us booking this hotel) we were told yes of course but the pool was shut for the next few hours as it’s raining. Less than 5 minutes later we were informed as we were checked out we cannot use any of the facilities. I asked why not, and what policy of a 5 star hotel is that, the manager then informed us this is a perfectly normal hotel policy. I’m not sure I agree? The property was practically empty, (half the rooms still have builders in) so I’m really not sure why. Also it’s a 5 star hotel, I’m not sure I’ve seen any comparable hotels say we cannot. The manager went on to say if we paid we can use them. He did say as a good gesture we can use the toilets for free as a good gesture, and that this is all you “could expect on the day of check out from any other 5 star hotel. 5 minutes later he said we are allowed to use the facilities free of charge but at this point the visit had a sour taste. Insisted the policies are clear on the website, that when you check out you aren’t allowed to use facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Very luxurious. Breakfast was a bit disappointing. I wish there was more western options. The staff was very friendly and polite.
Stayed 3 nights in Dec 2024

10/10 Excellent

YUTA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and the service was good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sunho

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonas

Liked: Cleanliness, room comfort

A great hotel

A great stay. A clean hotel. Friendly and helpful staff. And a stunning infinity pool at the top of the building. The only downside is the distance to the old quarter. In the stressful Hanoi traffic, any ride på car would take at least 30 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

Seonjun

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Sep 2024