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Aira Boutique Hanoi Hotel & Spa

4.5 star property

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Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Serves lunch and dinner
Reception
Rooftop terrace
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$107
includes taxes & fees
Jan 29 - Jan 30

Explore the area

View in a map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • Place, Train Street
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(17 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, free minibar, in-room safe, desk

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, free minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

10.0 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Executive Suite, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Junior Suite, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(23 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, free minibar, in-room safe, desk

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | Premium bedding, free minibar, in-room safe, desk

Grand Suite, Pool View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Building design
Meritel Hanoi
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 479 reviews
Meritel Hanoi

About this property

Aira Boutique Hanoi Hotel & Spa

4.5-star hotel in Ba Dinh
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Essencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Aira Boutique Hanoi Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aira Boutique Hanoi Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Height-adjustable showerhead
  • Low-height bed (24 inches high)
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (47 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 754 out of 976 reviews
Rating 8 - Good. 186 out of 976 reviews
Rating 6 - Okay. 26 out of 976 reviews
Rating 4 - Poor. 5 out of 976 reviews
Rating 2 - Terrible. 5 out of 976 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Lee

Stayed 2 nights in Sep 2025

10/10 Excellent

Ritisha

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed my time staying here. Staff were very professional and lovely hotel facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Anshul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property and staff. However , buffet had very limited options according to price and there was hardly any vegetarian food. Could have improved over there, rest all was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet, spa and dining were great too
Stayed 1 night in Sep 2025

6/10 Okay

Esther

Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Our Halong Bay tour was cancelled due to typhoon and they were able to fit us in for an extra night and linked us to great day tour to Ninh Binh. Great having a pool for kids to cool off in. Breakfast buffet excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for our stay in Hanoi! Very nice, clean room. Professional staff. Amenities like the pool, restaurant and rooftop bar are very nice to have.
Stayed 1 night in Sep 2025

10/10 Excellent

Connor Villi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time! The hotel is just as beautiful as the pictures! Super close to everything! We will be coming back again!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and the facilities were great, the staff were extremely helpful sorting Sims and taxis etc. within easy walking distance of the train street and old quarter and equally as easy to access the museums and other attractions. The restaurant is good but more expensive than you would generally pay in Hanoi and the sky bar make nice cocktails and have nice beer on tap. All around great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

HEE JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome start to our first visit to Vietnam!

Even before we got on the plane to Hanoi, Jane Vuong from the Aira Boutique Hotel in Hanoi was helping me plan our trip. Not only was she the one who arranged for our pick up from the Hanoi airport to Aira hotel, and back to the airport to fly to Danang, but also a 9 person limo van transport from our hotel in Sa Pa back to Hanoi when I was not staying another night at Hanoi. She even suggested a better departure time so that we would not arrive too late for our transport to Ninh Binh. My husband was shocked at this service above & beyond!! The VIP tickets to the water puppet show she arranged was at the front desk when we arrived. The seats were 2nd row in the very middle! She checked to make sure we had everything we needed during our stay. I love to stay in nicer boutique hotels overseas whenever possible - we are seen as true guests instead of as a room number. Although we arrived past 10 pm, a hotel staff member was waiting outside to open the car door with a smile & help with our luggage. The young man at the front desk was aware of our late arrival & checked us in with his very good English. Beautiful front lobby. Our room was surprisingly roomy especially at this price point at such a beautiful hotel in the tourist area in a major city. Very clean & the decor was tasteful throughout. New luxurious bedding, soundproofed room with blackout drapes! Well maintained with SUPER A/C, plumbing &fridge. Safe & convenient but not too loud location on edge of Old Quarter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and even more amazing people

Amazing service, amazing room, amazing people. Stayed there for my husband’s 50th and they went above and beyond. Organised a cake, sang happy birthday, free welcome drink and mini bar then upgraded us to a bigger and better room at no cost. Can’t wait to stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. Only stayed one night. Got upgraded free drink at the bar. After communication with the hotel from Jane for a hotel transfer, I found her to be fast at connecting and organising. The pool, bar and restaurant are top notch. Staff super friendly and welcoming. Great location too
Stayed 1 night in Sep 2025

8/10 Good

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service
This hotel is comfortable option in Hanoi. The staff, in particular, were incredibly friendly and accomodating. We were delayed heading to the hotel from the airport and they kept checking-in with our driver to ensure that we were OK. We only stayed for one night and did not get to enjoy all the amenities, but overall the hotel is nicely decorated but a bit outdated with a moldy/musty smell throughout. The breakfast buffet also did not impress us and it was the first time we did not like the coffee in Vietnam. Overall a nice option but could use a few updates.
Stayed 1 night in Aug 2025

10/10 Excellent

PAMELA, Cornwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact it is in Old Town, walking distance to many,many shops and Train Street. Many sight seeing features close by. Exceptional customer service. Maybe a bit tired in certain areas, but really the important thing is that it is clean and customer service is great.
They have their own tailoring shop
Stayed 2 nights in Aug 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Aira. Staff were lovely and very helpful. Room was great, clean and quiet. Hotel is a two minute walk from Train St.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel near train street. The staff are highly welcoming. The rooms are well kept and have A/C. The free mini bar includes soft drinks: water and Coca Cola.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff excellent and very friendly. Lovely spa and restaurant. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out standing
Stayed 3 nights in Jul 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Hotel was conveniently located. Room has a stale smell. Lighting was not very bright.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Fresh, clean rooms
Stayed 2 nights in Jul 2025