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Aira Boutique Hanoi Hotel & Spa

4.5 star property

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Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Reception
Rooftop terrace
Serves lunch and dinner
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • Train Street
    ‪3 min walk‬
  • Vietnam Military History Museum
    ‪4 min walk‬
  • Imperial Citadel of Thang Long
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Junior Suite, Balcony

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Executive Suite, Balcony

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, free minibar, in-room safe, desk

Luxury Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, free minibar, in-room safe, desk

Family Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | Premium bedding, free minibar, in-room safe, desk

Family Triple Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | Premium bedding, free minibar, in-room safe, desk

Grand Suite, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aira Boutique Hanoi Hotel & Spa

4.5-star hotel in Ba Dinh
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Aira Boutique Hanoi Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aira Boutique Hanoi Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 621 out of 819 reviews
Rating 8 - Good. 171 out of 819 reviews
Rating 6 - Okay. 20 out of 819 reviews
Rating 4 - Poor. 4 out of 819 reviews
Rating 2 - Terrible. 3 out of 819 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did ring around for me as I don't have a smart phone, well not too smart!
Stayed 2 nights in Nov 2024

8/10 Good

August

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location two minutes from the train track and walkable to most of old town
Stayed 2 nights in Nov 2024

10/10 Excellent

Ameera

Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3mins walk from Train Street, and 20mins walk from the Old French Quarter, it’s the perfect location: close to everything but also very quiet (a must in a city like Hanoi!) My room was big and clean. The staff is very friendly, and they kindly let me shower in the spa before my late departure. I didn’t use the pool, gym or spa as it was a short stay so I can’t comment on those. Would definitely stay there again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service by the staff. The restaurant was delicious, and the spa likewise good (we got a massage). Overall, will definitely return!
Stayed 4 nights in Oct 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Lovely stay
Lovely hotel. In an excellent position for all attractions. Great being only 2 mins from train street. Great rooftop bar. Lovely and attentive staff. Ate in the restaurant twice as it was so good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cengiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Hanoi!
We ere due to stay 3 nights but only managed 1 at the end. Staff were brilliant. Good advice and very attentive. Location is good to visit Old Town, French Quarter and Mausoleum. Spa service at the hotel was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in old town. Staff very nice. Spa superb with very cheap prices.
Stayed 3 nights in Oct 2024

10/10 Excellent

Uyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

John And-Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The restaurant was exceptionally good. Loved staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugene

Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & staff. Good location; nearby the famous train street and only a 15 min walk to the old quarter.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights, one before our cruise and one after our cruise. It was a great location, very close to train street, so we were able to see the train twice, and also were in walking distance of an awesome street food tour that we booked on Viator. Definitely get some egg coffee at one of the train restaurants. The hotel was very pleasant. We did go onto the rooftop one night for a drink, and the bartender was an exceptional cocktail artist. We also visited the small pool once and it was very peaceful and scenic, although very crowded there was no place to sit down or lay down since there were so many people. That wasn’t an issue for us as we were just doing a quick dip to cool off.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good choice for those who want to be close to the Old Town and is very near the Train Street and in walking distance to Presidential Palace and HCM Mausoleum. The staff in the property were an absolute gem. Polite and they couldn’t do enough for us. We were given a welcome drink on arrival and also offered a complimentary drink on the rooftop bar. The rooms were boutique style — clean and functional but not necessarily modern. The swimming pool was small but cute but could get full at times — best to go first thing in the morning if you want it quiet. The spa massages were excellent and affordable. The balcony in the bedroom was a disappointment however. It is nothing more than a ledge which could be nice for smokers but for others I’d not bother paying the extra for it. All in all, good hotel where the staff are the best thing about it. However, a sour taste on checkout was a small penalty fee imposed which was regrettable and unnecessary. In sum, it makes the best of what it has and is affordable and well located. Good choice for a few nights in Hanoi.
Stayed 4 nights in Sep 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bed for me to sleep.. Easy walking to museums and more quiet area than old quarters area!!
Stayed 1 night in Sep 2024

10/10 Excellent

Ned

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and very helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Aira in September 2024, perfect location right on the edge of old quarter. Service was amazing especially at Breakfast and Sky Bar
Stayed 8 nights in Sep 2024

10/10 Excellent

Edmond

Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Stayed 4 nights in Aug 2024