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Aira Boutique Hanoi Hotel & Spa

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Serves lunch and dinner
Outdoor pool, sun loungers
Rooftop terrace
Reception

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • Train Street
    3 min walk
  • Lẩu Tomyum 38 Trần Phú
    1 min walk
  • Hanoi Railway Station
    9 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    37 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Junior Suite, Balcony

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Executive Suite, Balcony

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, free minibar, in-room safe, desk

Luxury Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, free minibar, in-room safe, desk

Family Room, Connecting Rooms

  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | Premium bedding, free minibar, in-room safe, desk

Family Triple Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | Premium bedding, free minibar, in-room safe, desk

Grand Suite, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aira Boutique Hanoi Hotel & Spa

4.5-star hotel in Ba Dinh
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Aira Boutique Hanoi Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 607 out of 798 reviews" "
Rating 8 - Good. 165 out of 798 reviews" "
Rating 6 - Okay. 19 out of 798 reviews" "
Rating 4 - Poor. 4 out of 798 reviews" "
Rating 2 - Terrible. 3 out of 798 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edmond

Stayed 3 nights in Sep 2024

10/10 Excellent

Kayla

Stayed 4 nights in Aug 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a location convenient - a few mins walk to museums; the train street; book alley/street; and FOOD! The hotel also held our bags for free when we checked out but still had time to explore!
Stayed 1 night in Aug 2024

6/10 Okay

Stanislavs

Traveled with partner
Liked: Staff & service
Staff and service was great and location is excellent. Restaurant and rooftop bar are good too, however room is a bit dated and has a strong mould smell. Was expecting better for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really cute and quaint hotel and it's located quite near where the famous train street is as well as some great dinner outdoor kind of very traditional Vietnamese style sitting on small stools and eating great fresh food. It's also near some good shopping the old district the building has a cool pool as well as rooms with balconies. It's very old kind of French style vibe very beautiful on the inside. It's not a corporate hotel it's quite small and this Vietnamese style, but the service is very lovely in the people the staff are very friendly and very nice. I stayed in the room that's a bit larger and overlooking the pool. Very cool room if you can get it otherwise I recommend balcony room on the street little bit noisy up until about 10 o'clock and then the Citi kind of sleeps and you can rest as well, great location great hotel. Great people.
Stayed 3 nights in Aug 2024

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very friendly staff. Easy walk to Train Street and Old Quarter. Very comfortable beds, loved the rooftop bar. Breakfast was underwhelming - much better to go out an enjoy the coffee shops and banh mi of Hanoi.
Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the outstanding service at this hotel. They welcomed me every step of the way. I had a late flughr and they were very accommodating with my luggage and allowed me the pool and shower service before my flught. Love this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie Gavrielle

Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sky bar is a beautiful spot to watch the sunset. The restaurant is amazing. The location was perfect- safe, walkable, plenty of dining options!
Stayed 5 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with super staff. We couldn't have been made more welcome. The breakfast was extensive and covered all tastes; I particularly liked their pho. One night we also had an excellent dinner there. Hotel is positioned in the wider streets, with less traffic, near the citadel. However, a short walk over the railway line and you are in the hustle and bustle of the old quarter. Having a pool was a bonus, too. We would definitely stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar service & excellent amenities
Our family of 4 enjoyed our stay. It may not be a five star hotel but it looked and felt like one. The level of service they provided was definitely five star. The two bedroom we stayed in was comfortable and spacious. The breakfast spread was bountiful with a lot of variety. The pool was lovely. We had bottles of water and filtered water at our disposal. It was centrally located - less than 10 minute walk to Train Street. We highly recommend it and would definitely stay here again. Christine at the front desk, and the rest of the staff were amazing. Thank you for making us feel at home.
Hotel facade
Lobby area
Room with twin beds
First bathroom
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Stayed 2 nights in Jul 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except we had to call down three times to find out where our laundry was. It was not delivered back to the room and the front desk told us “if we find it, we will bring it up.” It was not reassuring to hear the front desk say that when most of our clothes for the rest of our vacation were temporarily missing. Even with the laundry issue, our stay was good. They surprised my partner with a birthday cake in the room which was so nice (despite it being an entire cake delivered at 9pm on our last night). We ate as much as we could. It was extremely appreciated and definitely made us feel special. I would recommend this hotel as the service is great and the breakfast delicious. The pool is crowded but we didn’t care as it cooled us down after a day of exploring the city. The rooms are modern and comfortable. The restaurant and rooftop skybar are fantastic and you get a good discount as a guest. The location, just two blocks from Train Street and a few blocks from the Ho Chi Minh mausoleum cannot be best. Surrounded by amazing restaurants, bars and shopping in every direction.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nandeep Kaur

Stayed 3 nights in Jul 2024

10/10 Excellent

Graham

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nicolas

Stayed 3 nights in Jul 2024

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property really enjoyed our stay and great restaurant
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good value
Lovely hotel very close to train street and the old town, but away from the noise. Rooms were a good size with very comfortable beds. Very good value for money and pleasant and helpful staff. Only quibbles were - water for showers was warm but not hot, pool was tiny with only around 5-6 sunbeds and while the restaurant was good it was very expensive for Vietnam so either get a breakfast included deal or eat breakfast at one of the dozens of local cafes.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Traveled with partner
Great restaurant and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jodi-ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I wish we booked this Hotel from start(we changed mid trip to this one) its very close to train st. Walking distances to everything else. After hot day pool was perfect!. Roof top bar has stunning views. Food in restaurants was fantastic and the staff... make the place... the are awesome we'd definitely come back and stay here
Stayed 3 nights in Jun 2024

10/10 Excellent

Francesca, Las Vegas

Stayed 2 nights in Jun 2024

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel
Nice & clean boutique hotel located in the middle between old quarter and mausoleum park - hotel is right next to the famous train street. The rooms are well insulated there is NO street noise at all in this hotel, because street noise is a major problem in many other Hanoi hotels. Free minibar is convenient, and rooftop pool is great for many hot days
Suite with balcony 52m2 size
Suite with balcony
Suite with balcony
Stayed 5 nights in Jun 2024