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Aira Boutique Hanoi Hotel & Spa

4.5 star property

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Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Designer store
Serves lunch and dinner
Outdoor pool, sun loungers
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | 1 bedroom, premium bedding, free minibar, in-room safe

Executive Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

1 bedroom, premium bedding, free minibar, in-room safe

Family Room, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, premium bedding, free minibar, in-room safe

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Suite, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (479)
$186 nightly
The price was $357
The price is $186 total
includes taxes & fees
GRAND HOTEL du LAC Hanoi

About this property

Aira Boutique Hanoi Hotel & Spa

4.5-star hotel in Ba Dinh
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Essencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Aira Boutique Hanoi Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aira Boutique Hanoi Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 675 out of 883 reviews
Rating 8 - Good. 179 out of 883 reviews
Rating 6 - Okay. 22 out of 883 reviews
Rating 4 - Poor. 4 out of 883 reviews
Rating 2 - Terrible. 3 out of 883 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Room was excellent, restaurant was top notch with very good breakfast. Location was good with easy walk to train street, shopping, etc. Staff at this hotel is best I've encountered in a long time. Absolutely amazing service. Not just smiling faces but they genuinely care and go out of their way to make sure you are taken care of. They have a great concierge and I highly recommend you talk to them about tours, cruises, etc while planning your trip. They are honest and sincere about helping you enjoy your holiday the best.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional, real five star experience. I agree with another reviewer, - the 1 star reviews this hotel has are ridiculous and clearly by a rival. My room was stunning, spacious and beautifully decorated, with a lovely small balcony, with plants and a tree outside. Staff were incredibly kind. It was my birthday, and they brought a cake to my room. It is also the nicest welcome I've ever had in a hotel - guided immediately to a comfortable seat, served delicious tea, while a receptionist came to me, calmly and quickly talking through the details, then taking me up to my room. The restaurant had a great menu and very friendly service. I found the food just slightly lower in standard than I expected - good, but not exceptional. Spa was very very good - but make it very clear if you want a gentle massage - deep tissue, hard core is the default! Location is a little outside the main old quarter, but very convenient for the famous Train Street and the train station. Definitely a beautiful hotel to treat yourself.

10/10 Excellent

Jacqueline

Stayed 2 nights in Mar 2025

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique feel, excellent service, rooftop bar and restaurant were also really nice. We will come back for sure!
Stayed 2 nights in Mar 2025

10/10 Excellent

duncan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were fabulous 😍❤️❤️❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at the Aira Boutique Hotel in Hanoi. All the staff were incredibly friendly, attentive and accommodating. They really went above and beyond to create a positive experience for guests. The restaurant, skybar and spa were great as well. The hotel is very centrally located, a short walk away from many attractions and restaurants. We would definitely stay here again the next time we are in Hanoi!
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is excellent. The rooms are nice and clean. The area is safe. The pictures do not match reality.
Stayed 3 nights in Mar 2025

10/10 Excellent

alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate to book!

Our family has been traveling for over 4 months and this has been one of our favorite stays so far! Our room was so comfortable, inviting, and beautiful. The staff was THE NICEST staff we've ever had. SO helpful, caring and kind. We were truly sad to check out and want to come back to Hanoi JUST to stay at the Aira. Location is great- close to Train Street and walkable to all other Old Quarter things.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Preena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 3 night stay here with our young baby. The staff were absolutely brilliant and couldn’t do enough. They went above and beyond every time, each and everyone of them. The hotel has beautiful decor and a great location right near train street and easy walking distance of all the main attractions. The best part is this hotel is so quiet, you cannot hear any noise from the bustling street. The spa is also amazing, my husband and I had a massage each and the masseuses were so experienced with amazing technique. Loved this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in the centre of Hanoi

Greeted by the General Manager upon arrival. Given Local tea during relaxed check in. General Manager offered free upgrade to Larege Balcony room overlooking the city. Clean, spacious room 50sq meters with luxury furnishings and bathroom with bath and shower. Free mini bar and drinks on the rooftop Skybar. All the staff super friendly and attentive. 100% recommend this place with less than 100 meters walk to the amazing Train Street
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff was awesom
Stayed 9 nights in Mar 2025

10/10 Excellent

Bettina, Gymea Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, great dining and great service
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel 2 mins walk from train street. The beds were very comfortable best we had on our trip. The breakfast was great We had a free room upgrade The staff were lovely and friendly too. 100% recommend this hotel and will return if we come back to Hanoi.
Stayed 2 nights in Mar 2025

10/10 Excellent

Philipp

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. We could sit down and drink tea for the check-in. They allowed early check-in for a few of the rooms in our group. The breakfast buffet was fantastic, and the spa had reasonable prices and very good massage therapists.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joe-Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return any time. Room was very nice, comfortable and buffet breakfast with restaurant for other meals did not disappoint.
Stayed 4 nights in Mar 2025

8/10 Good

Antonino

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Massages were excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

One night in Hanoi, great location next to train street and pretty central. Happy hour cocktails on the roof
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel & Reception Staff very helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel a nice distance from both the old qaurter and historic monuments. Would recommend to anyone visitng Hanoi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable property, helpful staff, easy checkin
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice in Hanoi

Great relaxing vibe here in the heart of the city. Our balcony room was a decent size, very comfortable and clean. All the staff we came into contact with were exceptional during our short one night stay from the reception staff through to Mark at the fabulous rooftop bar he was a credit to the hotel very engaging and helpful. Would love to come back to Aira Boutique certainly a great choice in Hanoi.
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location as it is walkable to both the old quarter and ho chi minh mausoleum.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cut above others

The service is impeccable. The location is wonderful. I stayed other places in Hanoi until I discovered this gem. The restaurant is also wonderful. I won't stay anywhere else on my annual business trip.
Stayed 2 nights in Feb 2025