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Aira Boutique Hanoi Hotel & Spa

4.5 star property
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Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Reception
Serves lunch and dinner
Outdoor pool, sun loungers
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
$75
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | 1 bedroom, premium bedding, free minibar, in-room safe

Executive Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

1 bedroom, premium bedding, free minibar, in-room safe

Family Room, 2 Bedrooms, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, premium bedding, free minibar, in-room safe

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Suite, Pool View

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 545 reviews
GRAND HOTEL du LAC Hanoi

About this property

Aira Boutique Hanoi Hotel & Spa

4.5-star hotel in Ba Dinh
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Essencia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Aira Boutique Hanoi Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, a meeting room, and coworking spaces. This luxury hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Aira Boutique Hanoi Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Essence Restaurant - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA - This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 694 out of 906 reviews
Rating 8 - Good. 181 out of 906 reviews
Rating 6 - Okay. 23 out of 906 reviews
Rating 4 - Poor. 4 out of 906 reviews
Rating 2 - Terrible. 4 out of 906 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for exploring old quarter. Staff are amazing especially Quan who couldn’t have done any more to make our stay perfect
Stayed 4 nights in May 2025

10/10 Excellent

JAYFERSON PATRICK TOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Aira Boutique Hotel Hanoi—truly a five-star experience from start to finish! Nestled in the heart of Hanoi, the hotel offers stunning views and a perfect blend of elegance and comfort from the moment you walk through the door. The rooms are thoughtfully designed—cozy yet complete—with ample storage, a luxurious bathroom for a relaxing soak before bed. The service throughout my stay was nothing short of exceptional—warm, attentive, and truly memorable. A special highlight was the Concierge Team, who provided everything I needed with professionalism, genuine hospitality, and deep local knowledge. Aira Boutique Hotel should be incredibly proud to have such outstanding individuals on their team. Whether you’re visiting for business or leisure, Aira Boutique Hotel Hanoi delivers top-tier service, comfort, and heartfelt hospitality. I can’t wait to return—thank you for an unforgettable stay!
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my staff…
Stayed 2 nights in May 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and staff were excellent & location for Train Street superb!!
Stayed 1 night in May 2025

10/10 Excellent

Trena, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel in a good location in Okd Town. Staff were very friendly and helpful. The only downside was the food and drinks were overpriced but it was a very enjoyable and comfortable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Cyrus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, beautiful Colonial style mixed with modern touches, excellent restaurant. Would gladly stay again!
Stayed 5 nights in May 2025

10/10 Excellent

Cynthia, Oakland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel with in a great location. We stayed here three separate times during our trip in Vietnam. We found the rooms to be comfortable, clean and decent in size. We use the eooftop pool almost everyday to cool off during our stay in April and May. We also enjoyed their rooftop bar several times at night. Their restaurant on site during dinner was absolutely fabulous. We dined there four times ...... the food, selection, presentation, venue and service were over the top and highly recommended. What makes this hotel even better is truly their staff. Everyone is extremely friendly, accommodating and helpful. The location is also very attractive as it's only two blocks from Train Street and a few more blocks to Old Quarters. There are lots of eateries in the area, a pharmacy, just a few doors down and right around the corner is a laundry service keeping everything extremely convenient. Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say the staff were outstanding & Christine more so, she organised everything we asked her to do with the warmest smiling face nothing was a bother to her, the hotel its self was lovely, not too far away from the old Quarter, a 2 min walk to train street highly recommend this hotel, now try the Aira in Hoi An
Stayed 4 nights in May 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with the air conditioning in our room the first night of our stay - and management didn’t hesitate to upgrade us to a larger suite and offered complimentary breakfast for the inconvenience. Staff from the front desk, the bar, and the restaurant were all very engaging and provided an excellent atmosphere and level of service.
Stayed 3 nights in May 2025

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Maxime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay in a family room with two adjoining rooms and a lobby area. Pool was lovely!
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ha Noi Gem

We had a great stay!! LOVED the location because it was super convenient to everything. The staff was friendly and helpful. Free mini bar refilled daily was nice! The breakfast buffet was mediocre but not bad for the price. Roof top bar was nice. Great views and fun staff up top. Ohhh the water pressure in the shower was not the best. Room 809 has a fun and only pool view.
Stayed 2 nights in Apr 2025

8/10 Good

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aira hotel was a brillient choice, it is near Train Street The Citadel, The Flag Tower. All within about 5 mins walk. Tha area isthe old part part of Ha Npi its is very interestinh the hotel stscf are amazing on recrption with Tony and Christine the Sky bar with Kyle, Luke and Mark. Also the exceptional staff in the restaurant.Anni Ivy,Nora and Hudson all supervised bu Daisy. Nothinh was too much trouble always happy and smiling.the hotel is the staff. We would revommend it. Facinating to see local life in the area.excellent location to see real life and close to tourist attraction like the prision.We would love to go back.
Stayed 8 nights in Apr 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast - lovely room - very nice rooftop bar - on-site spa. And outstanding staff! All of them were so gracious and helpful. We definitely recommend.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Room was excellent, restaurant was top notch with very good breakfast. Location was good with easy walk to train street, shopping, etc. Staff at this hotel is best I've encountered in a long time. Absolutely amazing service. Not just smiling faces but they genuinely care and go out of their way to make sure you are taken care of. They have a great concierge and I highly recommend you talk to them about tours, cruises, etc while planning your trip. They are honest and sincere about helping you enjoy your holiday the best.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional, real five star experience. I agree with another reviewer, - the 1 star reviews this hotel has are ridiculous and clearly by a rival. My room was stunning, spacious and beautifully decorated, with a lovely small balcony, with plants and a tree outside. Staff were incredibly kind. It was my birthday, and they brought a cake to my room. It is also the nicest welcome I've ever had in a hotel - guided immediately to a comfortable seat, served delicious tea, while a receptionist came to me, calmly and quickly talking through the details, then taking me up to my room. The restaurant had a great menu and very friendly service. I found the food just slightly lower in standard than I expected - good, but not exceptional. Spa was very very good - but make it very clear if you want a gentle massage - deep tissue, hard core is the default! Location is a little outside the main old quarter, but very convenient for the famous Train Street and the train station. Definitely a beautiful hotel to treat yourself.

10/10 Excellent

Jacqueline

Stayed 2 nights in Mar 2025

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful boutique feel, excellent service, rooftop bar and restaurant were also really nice. We will come back for sure!
Stayed 2 nights in Mar 2025

10/10 Excellent

duncan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were fabulous 😍❤️❤️❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time staying at the Aira Boutique Hotel in Hanoi. All the staff were incredibly friendly, attentive and accommodating. They really went above and beyond to create a positive experience for guests. The restaurant, skybar and spa were great as well. The hotel is very centrally located, a short walk away from many attractions and restaurants. We would definitely stay here again the next time we are in Hanoi!
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is excellent. The rooms are nice and clean. The area is safe. The pictures do not match reality.
Stayed 3 nights in Mar 2025

10/10 Excellent

alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate to book!

Our family has been traveling for over 4 months and this has been one of our favorite stays so far! Our room was so comfortable, inviting, and beautiful. The staff was THE NICEST staff we've ever had. SO helpful, caring and kind. We were truly sad to check out and want to come back to Hanoi JUST to stay at the Aira. Location is great- close to Train Street and walkable to all other Old Quarter things.
Stayed 2 nights in Mar 2025