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Aparthotel

Fraser Residence Hanoi

5.0 star property

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Photo gallery for Fraser Residence Hanoi

Premier Room, 3 Bedrooms | Living area | 49-inch LED TV with cable channels, TV
Interior entrance
Outdoor pool
Property entrance
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pool
  • Parking included
$92
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
5C Do Nhuan Street, Xuan Dinh Ward,, Bac Tu Liem District, Hanoi, 100000
  • Place, West Lake
    ‪3 min drive‬
  • Place, Ho Chi Minh Mausoleum
    ‪8 min drive‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 3 Bedrooms

Premier Room, 3 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 3 Bedrooms

  • 1485 sq ft
  • Park view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Bedrooms

  • 969 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 2 Bedrooms

  • 1076 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 1 Twin Bed

View all photos for Penthouse

Penthouse | Living area | 49-inch LED TV with cable channels, TV

Penthouse

  • Sleeps 12
  • 4 Double Beds

Executive Studio, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

Deluxe Twin Room, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

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About this property

Fraser Residence Hanoi

5-star aparthotel in Bac Tu Liem
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a steam room, massage/treatment rooms, and a children's pool. Each apartment features a kitchen with a refrigerator and a microwave, plus a washer/dryer and an LED TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers.
Fraser Residence Hanoi offers 216 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. 49-inch LED televisions come with premium cable channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
The aparthotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to a children's pool and an outdoor pool, Fraser Residence Hanoi provides a steam room and a 24-hour fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury aparthotel also offers spa services, tour/ticket assistance, and concierge services. Onsite valet parking is complimentary.

Fraser Residence Hanoi is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fraser Residence Hanoi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 150,000 for children
  • A restaurant
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 49-inch LED TV with premium cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 216 units
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1000000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately VND 350000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 1300000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Fraser Residence Hanoi Hanoi
Fraser Residence Hanoi Aparthotel
Fraser Residence Hanoi Aparthotel Hanoi

Fraser Residence Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 136 reviews
Rating 8 - Good. 13 out of 136 reviews
Rating 6 - Okay. 3 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 2 out of 136 reviews

10/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JK

Stayed 3 nights in Jun 2025

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

Edita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel/apartment We had a room on higher floor and it was beautiful. Our room was equipped with kitchenette and little washing machine. Daily cleaning was immaculate. Hotel is located outside of major touristy areas but short drive with Grab. Breakfast was good with decent numbers of options
Stayed 2 nights in May 2025

10/10 Excellent

Elhadj

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Kai Hsien

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Superb property. Clean and spacious. Unfortunately things like the penthouse still not opened after such a long time.....
Stayed 3 nights in Apr 2025

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, room comfort

The place to stay

Awesome Hotel. I recommend it to everyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad Ridzhal

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful , room is huge with nice view , gym and pool are nice too , breakfast buffet is not expensive after the vip discount
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Teong

Stayed 7 nights in Apr 2025

10/10 Excellent

Donam

Liked: Cleanliness, property conditions & facilities
Was one of the best places i stayed in will come back
Stayed 4 nights in Apr 2025

10/10 Excellent

Allen E

Liked: Cleanliness, amenities, property conditions & facilities
They have good communication and very clean
Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Residence was very well maintaied and clean. My stay was excellent!
Stayed 11 nights in Mar 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was brand new, pristine and well organized. The pool was the nicest pool I have been in. Definitely will be staying there the next time that I am in Hanoi
Stayed 1 night in Mar 2025

10/10 Excellent

Long

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jan 2025

10/10 Excellent

Minghao

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great staff. Very comfortable beds. Huge rooms. And great guest lounge.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation
Stayed 4 nights in Dec 2024

8/10 Good

Swarnadip

Liked: Cleanliness, room comfort

Very new apart hotels in West Lake area

Great modern apart hotel with all amenities you need for a short trip. Location is a bit off - specially if you’re tourist as most activities take place around the Old Quarter are which is 30mins by cab. Though sauna and steam rooms are small, they are open 24/7. Mart is located just across the street and there is a nice local market just 5mins walk away. Rooms are very spacious and well cleaned. The room service and housekeeping staff are really nice. Overall we had a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is excellent. From building to room to staff are all excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

raymond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is excellent. From building to room to staff are all excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Johnson

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and check in was a breeze
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia a

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities
The room is very nice
Stayed 1 night in Nov 2024

10/10 Excellent

TaeHwan

Liked: Cleanliness, property conditions & facilities
Cleanest hotel in hanoi
Stayed 14 nights in Sep 2024