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GRAND HOTEL du LAC Hanoi

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GRAND HOTEL du LAC Hanoi

Exterior
Outdoor pool
Terrace/patio
Lobby sitting area
Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Vietnam, 100000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hoan Kiem Lake
    5 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive

Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down comforters, memory foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Colonial Premium Double Street View

Premium bedding, down comforters, memory foam beds, minibar

Colonial Premium Double Street View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down comforters, memory foam beds, minibar

Colonial Deluxe Twin Internal Window

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | Premium bedding, down comforters, memory foam beds, minibar

Colonial Deluxe Double Internal Window

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down comforters, memory foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

5-star hotel in Old Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with fireplaces and washers/dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, GRAND HOTEL du LAC Hanoi features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

GRAND HOTEL du LAC Hanoi is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 750000.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 248 out of 296 reviews" "
Rating 8 - Good. 37 out of 296 reviews" "
Rating 6 - Okay. 11 out of 296 reviews" "
Rating 4 - Poor. 0 out of 296 reviews" "
Rating 2 - Terrible. 0 out of 296 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good new hotel in the Old Quarter
Pretty new hotel in the heart of old quarter. Very friendly staffs, comfy clean room. Good variety of breakfast selections. Room size is on smaller side
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and helpful throughout our entire stay and went above and beyond.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Amazing
Amazing stay. Friendly and very accommodating staff. Thanks to Manager Kim who assisted and helped us make the best of our trip. We stayed in the internal window room and it is a nice room, well ventilated and comfortable. We would definitely comeback and recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Extremely friendly and helpful - they really made an effort to make the stay enjoyable. Hotel itself seems quite new - it was clean and comfortable, everything working well. Location is good. Would highly recommend, and would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great
Stayed 2 nights in Aug 2024

10/10 Excellent

Wakas

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
No 5 stars
Not a 5 star hotel - not even a 4 star hotel. Room is tiny There is a list of 30 different items that is printed out and is missing, etc. they will charge you. A missing room key is $5 USD
Stayed 2 nights in Jul 2024

10/10 Excellent

LeVaughn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels breakfast is to die for. It’s like fine dining, at a buffet. The buffet is great, but you can also order off the menu at no extra cost. Great location, great rooms, and excellent staff. I never take the time to write reviews for anything, but I had to say something about this place. 5-star all the way!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the Old Quarter. Staff is excellent and rooms are well appointed. If you are looking for a first class hotel, this is it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Long, San Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is center of city , easy to walk and best location to walk to Joan kiếm lake
Stayed 1 night in Jun 2024

8/10 Good

Trung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Great location in Hanoi Old Quarters with close proximity to many restaurants and shops (had a great haircut at a barbershop within walking distance and a restaurant that we ate there twice in 2 days), staff was courteous and polite going out of their ways to please, nice outside sitting area in front of hotel to drink tea or coffee and watch the rain and pedestrians. Dislikes: tiny room with internal windows opening into a ventilation column with lights (my first time in one), it felt like a shoebox with no access to the outside world. This room is probably okay for one-day stay and only to sleep. The room with external windows, which we were moved to the next day, was much better. However, the bathroom was still small and had an above ground bath tub that may be risky for older people to get in and out.
Stayed 3 nights in Jun 2024

10/10 Excellent

David, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, good breakfast, friendly staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Terence

Stayed 3 nights in Jun 2024

10/10 Excellent

Yusimig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Solo estuvimos una noche pero el servicio fue excelente. El hotel estaba limpio y bien conservado y los empleados son muy amables.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position in old quarter, pity no swimming pool
Stayed 4 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very attentive and focused on our needs and ensuring we were happy with everything. It was an excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

Candace

Traveled with group, Traveled with family
Nice hotel. Good Customer Service. Just 1 elevator and it can be slow.
Stayed 3 nights in May 2024

10/10 Excellent

Hardeep

Stayed 1 night in Jun 2024

10/10 Excellent

Melissa, BRUNSWICK SOUTH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services.
Stayed 5 nights in May 2024

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and service was exceptional! Area is perfect right in old quarter and complimentary breakfast was delicious.
Stayed 2 nights in May 2024

6/10 Okay

J

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was ok. The rooms are small. The best thing is the staff. They are very friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.. Comfortable.. Great services..
Stayed 1 night in May 2024