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GRAND HOTEL du LAC Hanoi

5.0 star property

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Photo gallery for GRAND HOTEL du LAC Hanoi

Exterior
Terrace/patio
Outdoor pool
Street view
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Vietnam, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down comforters, memory foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Colonial Premium Double Street View

Premium bedding, down comforters, memory foam beds, minibar

Colonial Premium Double Street View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down comforters, memory foam beds, minibar

Colonial Deluxe Twin Internal Window

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | Premium bedding, down comforters, memory foam beds, minibar

Colonial Deluxe Double Internal Window

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down comforters, memory foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

5-star hotel in Old Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, GRAND HOTEL du LAC Hanoi features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

GRAND HOTEL du LAC Hanoi is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 750000.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 376 out of 442 reviews
Rating 8 - Good. 51 out of 442 reviews
Rating 6 - Okay. 13 out of 442 reviews
Rating 4 - Poor. 1 out of 442 reviews
Rating 2 - Terrible. 1 out of 442 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zdzislaw, Balcatta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and helpful staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great location. A very nice and clean hotel with a very comfy bed. We enjoyed our 3 days staying in the old quarter. Highly recommended this hotel if you are in Hanoi.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shona

Liked: Amenities
Beautiful property very helpful staff who couldn’t do enough for you
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi trip

Hotel was beautiful close to shopping, restaurants and tourists spot. Walkable in all directions. Staff were friendly and approachable. We were accommodated well even after arriving on a red eye flight. Didn’t expect to be colder….next time go summer time
Stayed 3 nights in Mar 2025

10/10 Excellent

Maurina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel!

The hotel was wonderful! The staff could not have been more helpful and attentive. A highlight of our trip!
Stayed 1 night in Feb 2025

10/10 Excellent

Mudit

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel with extremely attentive staff. Rooms on the smaller side but probably normal for Hanoi, but luxurious.The breakfast was amazing, not to be missed! Great location for exploring the city. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Shona

Very helpful staff beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Darwin

Excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Piarose Siaotong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Grand Hotel du Lac! The staff were incredibly welcoming and helpful, and our room was SO comfortable and clean. The restaurant and rooftop have an amazing view of Saint Joseph's Cathedral which really helped enhance our lovely breakfast each morning. I highly recommend staying here, if not the main reason being it is so much value for how much you pay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and willing to assist in any way to make our stay a nice experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the old quarter. The staff are really friendly and the breakfast was great!
Stayed 1 night in Feb 2025

10/10 Excellent

EVELYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff was very polite, friendly and accommodating.
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
The service was superb, from the receptionist to the servers at the buffet. The buffet was ok, not a lot of varieties like other hotel I stayed. The bathroom was clean however the room was running down, the towels were roughly due to old towel. Since I have VIP, we didn’t get offered to upgrade. Also our room was next to the elevator, second floor, and you can hear the noice and talking when someone took the elevator.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel, in an excellent location. The staff were beyond perfection. We highly recommend a stay here and we are sad to leave! We will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible, everyone was so kind! Definitely we will be coming back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Harriet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic service. We had breakfast in the top floor restaurant which has great views of the city and extensive menu options. There is also a lovely roof top bar. It’s really convenient for walking to restaurants, cafes, shops and sites. Close to the old quarter, lake, water puppet theatre (which was brilliant). A great base.
Stayed 1 night in Jan 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hospitality

Stayed 3 nights in Jan 2025

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Cris, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nabeela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with the loveliest staff who made our stay so pleasant. Special thanks to Lilly, Grace, Emma and Sophia — you were wonderful! Great location too and breakfast was awesome. Feedback we provided was more lighting and hanging hooks in the room; a functioning pool; and massage options laid out from the outset (eg private rooms, fragrance choice, etc.).
Stayed 6 nights in Jan 2025

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would strongly recommend staying at this hotel!! My husband and I loved our time here. All of the staff go above and beyond to ensure you have anything you need and answer any questions you might have! Such great customer service including the airport transfer. Thank you to Sofia and Ken for making our transfer as smooth as possible as our flight was delayed multiple times. They communicated through WhatsApp and ensured our ride was waiting for us when we finally arrived at the airport in Hanoi. We were also offered a free room upgrade and they moved our bags for us while we explored the city. The hotel is in a great location in the old quarter within walking distance of attractions including train street. There is also a great free breakfast buffet with a menu you can order off to have your meal prepared by a chef if preferred. Thank you for the unbelievable customer service and for making our stay very memorable 🙏
Stayed 2 nights in Jan 2025

10/10 Excellent

Coley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supercalifragilisticexpialidocious!

This hotel was fabulous! The staff was amazing and extremely attentive. Super helpful and friendly. The building was beautiful and ultra clean, but its staff set it apart from anywhere I’ve stayed before. Just fantastic!
On our way out!
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohd Hariht Muhammad Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025