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GRAND HOTEL du LAC Hanoi

5.0 star property

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Photo gallery for GRAND HOTEL du LAC Hanoi

Outdoor pool
Property video
Free daily continental breakfast
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
$115
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Twin Internal Window

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

5-star hotel in Old Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, GRAND HOTEL du LAC Hanoi features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

GRAND HOTEL du LAC Hanoi is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 900000.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 540 out of 626 reviews
Rating 8 - Good. 64 out of 626 reviews
Rating 6 - Okay. 17 out of 626 reviews
Rating 4 - Poor. 2 out of 626 reviews
Rating 2 - Terrible. 3 out of 626 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laith Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in the heart of Hanoi. Location is very convenient as its near to everywhere but it could get noisy in the evenings. Nice and helpful front desk team but sadly they didn’t recognize my Expedia Platinum status and late check out wasn’t granted. Tiny spa downstairs but the service is second to none! Suit was nice and super clean, I would definitely come back on my next visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Chun Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality!!

Everyone is so welcoming!!! The hotel itself located at the prime location near the lake. Tons of restaurants and spa right beside it. Breakfast was excellent. Excellent hospitality!
Stayed 3 nights in Aug 2025

10/10 Excellent

Françoise

Stayed 3 nights in Aug 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2025

2/10 Terrible

Reana

Disliked: Cleanliness, staff & service, property conditions & facilities
over rate and over price for hotel with this condition.Everything is old and uncomfortable
Stayed 1 night in Aug 2025

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Old Quarter, shopping and Dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Keep it up!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hui-Tsing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and fantastic location! I would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service with Great Location!

The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy, Mays Landing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel, staff were amazing, the room very nice , breakfast was great. Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good and the staff are very accommodating. There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Stayed 2 nights in Aug 2025

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
The restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dharam P

Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel, staff, breakfast. Location perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de première classe dans le quartier central

Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Young Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Stayed 4 nights in Jul 2025

10/10 Excellent

Soham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 2 nights in Jul 2025