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San Premium Hotel

4.0 star property

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Balcony Double, City View | Terrace/patio
Breakfast, lunch, dinner served; Vietnamese cuisine
Reception
Junior Double or Twin Room, City View | 1 bedroom, premium bedding, pillowtop beds, minibar
Bicycling

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Balcony Double, City View

Balcony Double, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Balcony Double, City View

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room

Family Connecting Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Family Connecting Room

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Double or Twin Room, City View

Junior Double or Twin Room, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Double or Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, City View

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

San Premium Hotel

4-star hotel in Old Quarter
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
San Premium Hotel offers 62 air-conditioned accommodations with computers and minibars. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Premium digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

San Premium Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
San Premium Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 20,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with premium digital channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 590000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 20000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 2 (from 1 to 5 years old)
  • Rollaway bed fee: VND 590000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cyclo Hotel
Golden Cyclo
Golden Cyclo Hanoi
Golden Cyclo Hotel
Golden Cyclo Hotel Hanoi

San Premium Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 64 reviews
Rating 8 - Good. 16 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!!
Stayed 1 night in Apr 2025

8/10 Good

Welly

Liked: Cleanliness, staff & service
The staff are very nice. The family interconnecting rooms are good. But one of the bathrooms smelled bad occasionally. The location is great. However, there is a construction next to the hotel and they started really early until over midnight, which is not pleasant to get a proper sleep.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in Old Quarter

I liked staying at this hotel because of the location and the size of the rooms. Most hotels in the old quarter have tiny rooms but San Premium was different. The staff were super friendly and helpful. I would love to visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 706, for 2 nights. It had a balcony overlooking one of the streets. Within 20 minutes, you can walk to most of the Old Quarter. The balcony door didn't close well, so some road noise comes. There are snacks in the room for an extra charge. Breakfast was quiet good with lots of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thuy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thz for ur nice n kind with all employees
Stayed 2 nights in Mar 2025

8/10 Good

hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Huynh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn nằm ở vị trí trung tâm. Phòng khá rộng rãi và thoải mái tuy nhiên cách âm hơi kém.
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Sambath, LONG BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and excellent breakfasts.
Stayed 1 night in Mar 2025

8/10 Good

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff, good buffet breakfast, great location, has everything you need
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, breakfast delicious.

We had actually stayed here earlier in the week and the staff were great about holding our luggage while onan overnight tour. We had an issue with check in, as we'd shortened the stay by a night and hotels.com seemed to have cancelled the whole booking! However, the staff were great and upgraded us free as they were almost fully booked but had the balcony room available, although we had to share a bed (fair enough). The room was fantastic, really enjoyed our stay and the breakfast included was brilliant.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room without a view

Service was great, we asked ahead if we could leave our suitcases in the morning to go on a tour for the day then check in on return, the hotel staff were brilliant about this. We also asked to do the same the following day for an overnight tour, as we were returning back to the same hotel, and they did. It felt safe, the location was good and it was clean. Only issue was the room was so small and crammed and the window was 3 inches wide.... So I don't count as a room with a view!
Stayed 1 night in Mar 2025

8/10 Good

Hoi Loon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
San Premium Hotel was fully booked. We were being offered to San Gran Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Huy?n

Liked: Staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the San Premium Hotel

My stay at the San Premium hotel was superb. I have been in Vietnam over three weeks and that was by far my best hotel stay. I wish it would’ve been longer. The front desk person Casey was incredibly helpful. She really went the extra mile in helping me book transportation as well as get laundry done in a quick turnaround fashion. All in all I had an excellent stay at the hotel. I would definitely go back there first the next time I visit Hanoi.
Stayed 1 night in Jan 2025

8/10 Good

BRADY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite small. Not so much an issue, but we didn't have a window in the room. We like being able to look out. Otherwise, it was a good stay. decent breakfast, clean, pretty quiet. The Gym is a little outdated, but still good. For the price, it was hard to beat. We paid about $50 USD per night.
Stayed 1 night in Jan 2025

8/10 Good

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Janiece

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Premium is Premium

Stayed 1 night in Dec 2024

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Dec 2024

10/10 Excellent

Adrien

Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drainage, room # 705 needs to be worked on. Almost entire bathroom floor gets wet because dain does not empty fast enoug Great hotel staff, check- in manager Jade Very helpful & bell hop Ryan very helpful
Stayed 4 nights in Dec 2024