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Stelward Prima Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stelward Prima Hotel

Front of property - evening/night
Balcony
Balcony
Lobby
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
10 Chan Cam, Hoan Kiem District, Hanoi, 1000
  • Hang Gai Street
    3 min walk
  • St. Joseph's Cathedral of Hanoi
    3 min walk
  • Hoan Kiem Lake
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive

Room options

View all photos for Street View Balcony Interconnecting Suite

Balcony

Street View Balcony Interconnecting Suite

  • 646 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds OR 4 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Street View Balcony Suite

Balcony

Street View Balcony Suite

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

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About this property

Stelward Prima Hotel

3.5-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Stelward Prima Hotel offers 19 accommodations with washers/dryers and computers. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Pillowtop beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services, a complimentary grocery shopping service, and wedding services can be provided.

Stelward Prima Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast only.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Extended parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 300.000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
8 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 360000 per vehicle (one way)
  • Late check-out fee: VND 300.000 (subject to availability)
  • Rollaway bed fee: VND 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Golden Legend Hanoi
Golden Legend Hotel
Golden Legend Hotel Hanoi
Golden Legend
Golden Legend Hotel
Stelward Prima Hotel Hotel
Stelward Prima Hotel Hanoi
Stelward Prima Hotel Hotel Hanoi
Stelward Prima Hotel former Golden Legend

Stelward Prima Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 78 out of 118 reviews" "
Rating 8 - Good. 37 out of 118 reviews" "
Rating 6 - Okay. 1 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

TTL, Singapore

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy after 2 nights stayed with my family (including seniors and children). Highly recommended. This is the best hotel in Hanoi's old quarter that you can checkin for cleanliness, comfy beds, spacious, short walking distance to all the attractions in the city and nearby many well-known local delicacies and coffee stores, very close to the Sword Lake (Ho Guom), very friendly and helpful staffs,... I was amazed by the great service from the hotel staffs who prepared a take-away breakfast for me upon my early checkout.
Stayed 2 nights in Dec 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although tuck along a small lane, the hotel is within the old quarter and within walking distance to many places like the night market and puppet theater. The staffs there are extremely courteous and helpful. Most understand and speaks English. The breakfast is fantastic as you have a choice based on a menu. Will definitely return to stay in this hotel when I go back to Hanoi!
Stayed 2 nights in Dec 2018

10/10 Excellent

Tony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central location near lake and old quarter.
Stayed 2 nights in Oct 2018

10/10 Excellent

vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Lyn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel
Well positioned in the Old Quarter of Hanoi, the Golden Legend is a comfortable bout hotel. What makes it exceptional are the staff, all of whom are delightful and cannot do enough to make your stay enjoyable. One of the most pleasant experiences we’ve ever had in all our trips overseas. We’ll definitely be returning to the Golden Legend next time we are in Hanoi.
Stayed 1 night in Jan 2018

10/10 Excellent

Jake, Arlington Heights, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location just off Ly Quoc Su.
Good location, clean rooms at a fair price. Staff are friendly and helpful. Morning breakfast is a pleasant experience on the top floor.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Amazing staff. Delicious breakfast. Quiet and clean rooms
Stayed 1 night in Oct 2017

10/10 Excellent

dom, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were beyond very helpful.
Great hotel, and staff were overly helpful with local activities
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
In the old quarter but hotel needs upgrade
Location is close to major attractions in the city. Noise in the bottom floors is loud and street traffic can be heard in levels higher up Reception staff very good and very eager to make your stay enjoyable
Stayed 3 nights in Aug 2017

10/10 Excellent

Allan A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Paul, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location
This hotel is located in the Old Quarter and close to everything. We arranged airport transfers and a tour through them and weren't disappointed. We stayed twice on the trip, once for 3 days before a Halong Bay cruise and for one night after and the staff were absolutely amazing. Some would say the breakfast provided is a little light but we found it filled our requirements. I wouldn't hesitate in recommending this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Legend Hotel is Golden
We had planned on staying in Hanoi 3 days but with snow coming to our other destination, we decided to stay an extra couple days. Though in the center of the Old Quarter, the hotel is on a very quiet street. They accommodated our additional days and even lowered the price. Breakfast is very good and the laundry service quick. We were able to slow down and really absorb the culture. We saw many of the museums and enjoyed the quiet haven of our hotel after dodging the motorcycles of the city. The manager, Ha speaks english very well and was exceptionally kind and helpful. We both highly recommend the Golden Legend Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sightseeing
Great location! Breakfast included a cooked item from a menu with no extra charge. Staff were so helpful, lovely and spoke good English. Our only issue came from being on 2nd floor. There was no door between the reception area and the stairs leading to our room on second floor. A group arrived at 11 pm one night and the check in process and (loud) talking and laughing woke us up. So try to avoid rooms on second floor.

8/10 Good

Phil, London

Liked: Cleanliness, staff & service, room comfort
All the staff were the most friendliest and helpful that I've ever come across.

10/10 Excellent

Mihye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Samantha, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Our family had a few days here and the staff are great! So helpful and friendly. Walking distance to lake but in a fairly quiet street. We had a City Views Triple Deluxe Room (hotel is only 7 stories so city view is just to street below). Great couple of shops opposite, and a cute little coffee place when you come out of hotel on your left upstairs.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
This is a great value hotel. Good location on a quiet street (by Hanoi standards). Fantastic service from all staff. Will definitely stay here again if we come back to Hanoi.

10/10 Excellent

Lowell Lee, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Hospitality
Customer service at its best!

8/10 Good

Marina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Sunny, a very helpful staff
Near to all street cafes, restaurant and street foods. Ms Sunny helped me to plan my itinerary and recommended me tours. She saw to all the details. Am grateful to her very efficient service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid-level hotel in a superb location
This hotel is on a very quiet street while also being as close as it is possible to be to the major Hanoi attractions. Hanoi has many hotels guests seem happy with but we did not see any that we would have preferred to ours. The staff is very nice, also.

10/10 Excellent

travelinjack, Shanghai Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location, very good breakfast
The staff here are amazing. Helpful, friendly and kind. The location is excellent. The breakfast is very good. The hotel is nice. The rooms are well sized. The bathroom is well sized. The bed was too firm for me but the staff made an extra effort to find a foam pad to make it more soft.

10/10 Excellent

Shirlz, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conveniently located!
Thank you Mrs Sunny and your team for truly looking after us like guests in your own home! Right from the moment we stepped into this hotel, we were welcomed, made comfortable and our every need was well looked after. The staff make the difference! The rooms are clean and comfortable, hotel is conveniently located, b'fast is not great but considering the price you pay, I would say you totally get your money's worth and would highly recommend this hotel to others! Good recommendations too, on the trip to Halong Bay and pickup/dropoff from the airport..

10/10 Excellent

Katherine Ang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in old quarter
Hotel is located away from main street hence very little traffic noise at night to have a good rest. Convenient location. Service oriented staffs. Friendly and helpful. Definitely return to stay on next trip.

8/10 Good

Greg, Honolulu

Liked: Staff & service
Extremely helpful staff!
We stayed there 3 nights. The first night the AC wasn't working, so they made arrangements for us to stay in a their sister hotel, The Artesian. They were able to move for the next two nights to the 7th Floor where the AC was working. The rooms were clean and I cannot say enough about how helpful and accommodating the staff was! The staff will go out of their way to make sure you are satisfied. They will also change your dollars for dong at a good rate! I will definitely stay again if I am in Hanoi.