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Golden Lotus Boutique Hotel

3.5 star property

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January 2025
February 2025

Photo gallery for Golden Lotus Boutique Hotel

Balcony
Dining
Bar (on property)
Executive Double Room, Balcony | Down comforters, minibar, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
39 Hang Trong, Hoan Kiem, Hanoi, 39, Hanoi, HAN, 100000
  • Hang Gai Street
    ‪1 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Down comforters, minibar, in-room safe, desk

Executive Double Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, desk

Family Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Down comforters, minibar, in-room safe, desk

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, desk

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Golden Lotus Boutique Hotel

3.5-star hotel in Old Quarter
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Golden Lotus Boutique Hotel offers 39 accommodations with minibars and safes. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Golden Lotus Boutique Hotel has designated areas for smoking.

Golden Lotus Restaurant - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Lotus Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 2008
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 20.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 567500 per vehicle (one way)
  • Airport shuttle fee per child: VND 567500 (one-way), (up to 18 years old)
  • Rollaway bed fee: VND 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Golden Lotus Hanoi
Golden Lotus Hotel Hanoi
Golden Lotus Hotel Hanoi
Golden Lotus Boutique Hotel Hotel
Golden Lotus Boutique Hotel Hanoi
Golden Lotus Boutique Hotel Hotel Hanoi

Golden Lotus Boutique Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 84 reviews" "
Rating 8 - Good. 42 out of 84 reviews" "
Rating 6 - Okay. 11 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Jonathon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice little hotel
Really nice decode. Room was small but comfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely liitle hotel. Great location It was pretty.. Well laid out.. Wonderful staff. The room was comfortable. Very pleased with it.
Stayed 3 nights in Jul 2019

8/10 Good

B G

Liked: Cleanliness, property conditions & facilities, room comfort
Central to everything
Good location and a comfy bed
Stayed 2 nights in Mar 2019

2/10 Terrible

Liza

Disliked: Cleanliness, staff & service, room comfort
Not going there anymore!
It was not a good trip. I stayed for a night and had a not-so-good experience there. The staffs were not friendly. The TV in the room was having problem and I made a complaint, the receptionist told me he will send the technician but nobody came. The toilet was smelly. There were mosquitoes flying around the room. The food was terrible. I had the worse scrambled egg :(
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very conveniently located hotel. The staff there are friendly. The room was really nice, and very nice for its price point. The downside is that the breakfast is very very basic. Not lousy by any means, just a very small basic selection. I recommend skipping breakfast here and just heading out to try local Vietnamese breakfast foods.
Stayed 2 nights in Nov 2018

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently Excellent Experience
We are return customers always a pleasureable experience. The staff is superb and overly accommodating!. So many areas earned a perfect score such as location, room comfort and cleanliness, breakfast etc. We shall always choose this hotel as we know it is always a consistently excellent experience!
Stayed 4 nights in Oct 2018

10/10 Excellent

Ray, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near Hoan Kiem
We spend 2 nights at this hotel and the room was very decent and comfortable to stay in. Short walk (~5mins) to Pho 10 and at the same row as Pho 10, there is a massage parlor which is cheap, about VND130k for Foot massage. Short walk (~5mins) to Hoan Kiem lake and Water Puppet theater. There is breakfast provided and they also provide order-to-cook meals like Pho (different everyday) The receptionist is also helpful with providing suggestion on food near the hotel.
Stayed 2 nights in Dec 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Apinita

Disliked: Room comfort
Great location; just ok stayed
We booked the twin beds suite but they gave us the king bed room. However, the check-in staff made up for that very quick. The wifi is very poor. Breakfast is just ok but the restaurant staff was really great. The location is amazing.

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The buildings Central a/c was not working, however rooms were equiped with portable a/c that did the job

8/10 Good

Ryan, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good service, great location
Great place, got a free upgrade from the sister hotel, they let us check in early and it was great to wind down and get ready for a long flight the next day after relaxing by the rooftop pool. The views weren't anything special but without adding another 10 storeys there's not much they can do about that!

4/10 Poor

Mick, Australia

Liked: Cleanliness
Disliked: Staff & service
Disappointing
After more than 4 months notice it was still not possible for them to ensure we had 2 rooms adjacent to each other even though it was a specific request - Kids in a twin room next door to us in a double. Due to a delay in flights we arrived about 4hrs late and the bloke manning the reception desk was indifferent. I explained to him the reason for our request but he insisted he was not authorised to change our room/s. He told me I'd have to speak to the manager in the morning and change the following night. At which time I explained we were only staying one night....... The shower/bath in one of the rooms was unusable unless you were happy to build an ark and use it to exit the bathroom after you finished showering - like many things in asia it looked the goods but was not well thought through. The water from the showerhead sprayed into the gap between the wall and rim of the bathtub which then drained onto the floor, effectively flooding the bathroom, literally.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Small room with no window. Poor lighting

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Happy in Hanoi
The hotel was clean, well serviced and easy walking distance to most sights. Would definitely stay here again. A note to mention is that if it is important to have complete quietness take an inside room ( no windows) .. great room as well with no street noise.

6/10 Okay

Alisha, New York

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Perfectly Fine
Absolutely nothing special. Bed was quite hard but not impossible to sleep on; bathroom was not definitely not nice but not deplorable either. Small stains on the comforter and bathtub, but it was otherwise clean. No more than 5 minutes of hot water at a time. The highlight was the staff, who were lovely and helpful (but where in Vietnam are the staff not lovely and helpful? I have not found that place). The balcony was actually quite nice, but our city facing room was incredibly noisy. Breakfast was, again, not awful but definitely not good either. Spent both nights thinking about how I probably should have found someplace just a bit nicer.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price
Pros: Great service, good breakfast with both western and Asian cuisine, located in the middle of the old quarter so it's easy to walk to many tourist attractions as well as bars and restaurants Cons: It can be loud at night and our room was tiny

10/10 Excellent

Lydia, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for little money!
Great little hotel! Couldn't believe what we got for the price!

8/10 Good

kathleen, ulaanbaatar, mongolia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in the old quarter!
Be careful, there are two Golden Lotus hotels. They are only about I think 5 doors apart. I didn't know which one I had booked. The two hotels are basically connected. One is older than the other. The rooms are very nice and quite comfortable. The location is in the heart of the old Quarter so walking around is super easy. The staff is awesome! Whatever you need they are there to help you.

10/10 Excellent

John, Washington, D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale boutique hotel in Hanoi's old quarter
Hotel is very conveniently located close to the lake and between the old quarter and French quarter; the hotel staff is wonderful - they helped us with numerous things including booking a day trip to Ha Long bay and getting train tickets to Hue; breakfast is buffet style with a good selection and friendly attentive staff; the pool in the adjoining hotel (included) has a wonderful view of Hanoi

10/10 Excellent

kathleen, Littleton, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
The location is great! Right in the heart of the old quarter. Everywhere we wanted to go was within walking distance. The staff is excellent. Thanh, at the front desk was a great help to us. She gave us good recommendations, arranged transportation, helped fix a tour gone wrong. She is totally our go to gal. The hotel has lovely rooms that are well appointed.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Rooms kind of small and thin walls. Good buffet breakfast.

8/10 Good

Brewtal

Liked: Cleanliness, staff & service, room comfort
Very nice!
Very helpful staff, clean, quiet, terrific breakfast! Overall, could not have been better!