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Golden Silk Boutique Hotel

4.0 star property

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2 bars/lounges
2 bars/lounges
Premium bedding, minibar, in-room safe, individually decorated
Grand Studio | Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪1 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

  • 327 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Terrace, City View

Luxury Suite, Terrace, City View | Terrace/patio

Luxury Suite, Terrace, City View

  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Studio

Grand Studio | Premium bedding, minibar, in-room safe, individually decorated

Grand Studio

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Golden Silk Boutique Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Golden Silk Boutique Hotel offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.
Golden Silk Boutique Hotel features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Parking is available onsite for a surcharge.

Golden Silk Boutique Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Oriental Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 235,000 per day)

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Oriental Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Piano
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,076 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 705000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 235000 per day
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
No pets and no service animals are allowed at this property

Property is also known as

Golden Silk Boutique
Golden Silk Boutique Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Hotel
Silk Boutique
Silk Boutique Hotel
Silk Hotel
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Golden Silk Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 241 out of 583 reviews
Rating 8 - Good. 242 out of 583 reviews
Rating 6 - Okay. 70 out of 583 reviews
Rating 4 - Poor. 25 out of 583 reviews
Rating 2 - Terrible. 5 out of 583 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Traveled with group, Traveled with partner
Disliked: Staff & service
I only had 1 night booked and im glad, this hotel was very conveniently located but lacked the accommodating nature of many other motels I've stayed at. It was a hassel for the staff to get me some water when i asked, The staff are very pushy when asking for a tip, one even told me it wasnt enough when i did tip him and after breakfast I walked up to my room to find a male staff member walking out of my room, when i asked him what he was doing he said he was checking if i had checked out (this was at 8am)
Stayed 1 night in Sep 2024

8/10 Good

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2024

10/10 Excellent

hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean, very nice staff. Khoa, receptionist, was super friendly and helpful. This is our second stay and will come back for sure in the near future 😊
Stayed 4 nights in Jul 2024

6/10 Okay

Wendy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good location but service wasn't great
Stayed 1 night in May 2024

8/10 Good

cliff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Stayed 3 nights in Apr 2024

10/10 Excellent

Tamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Golden Silk Boutique Hotel. It's located in such a great place near the old part of Ha Noi and the lake. The people were so welcoming and went out of their way to help all the time. The breakfast was soooo good. I highly recommend this place!
Stayed 2 nights in Feb 2024

10/10 Excellent

David, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, in the middle of the Old Quarter. Period decor is elegant. With breakfast buffet included, this is good value.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa Mary

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful with translating when we had a taxi payment issue . They were always available to help with luggage etc especially when it was Tet for them .
Stayed 1 night in Feb 2024

6/10 Okay

Alice

Traveled with group
Liked: Cleanliness, staff & service
The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to the weekend night market
Stayed 4 nights in Jan 2024

6/10 Okay

Roy Rene

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping was terrible. We checked into a dirty room. which too 2 requests to correct. .. some staff were very helpful, others not so much. Good location, but hotel is aging fast...
Stayed 3 nights in Jan 2024

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More or less in the heart of the Old Quarter, so convenient for walking around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Oh Pak

Stayed 1 night in Apr 2023

8/10 Good

Oh Pak

Stayed 1 night in Apr 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both homestay's where were very relaxing with great facilities and beds, and the hosts were fantastic. The hotel was great as well had everything and very comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Franck

Stayed 8 nights in Mar 2023

4/10 Poor

Patrick

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
2 star property. Very old and worn, but located in a great spot. Cleaning staff were very noisy
Stayed 2 nights in Mar 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeffrey

Stayed 5 nights in Jan 2023

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location near Kiem lake. The balcony overlooking the busy street was fun but didn't seem to loud when we had the door closed.

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel, very helpful staff