*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Grand Cititel Hanoi Hotel & Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 538 square feet (50 square meters) include a conference center. This business-friendly hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available 24 hours).
Grand Cititel Hanoi Hotel & Spa has designated areas for smoking.
- Cruise terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Designated smoking areas (fines apply)
- Elevator
- Elevator door width (inches) - 39
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 100
- Train station drop-off (surcharge)
- Full-service spa
- Lockers available
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Safe-deposit box at front desk
- Conference space size (meters) - 50
- Spa services on site
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Luggage storage
- Number of restaurants - 1
- Train station pickup (surcharge)
- Concierge services
- Conference space size (feet) - 538
- Conference center
- Designated smoking areas
- Reception hall
- Laundry facilities
- Total number of rooms - 98
- 24-hour fitness facilities
- No accessible shuttle
- Accessible airport shuttle
- Airport transportation (surcharge)
- Accessible train station shuttle
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Grand Cititel Hanoi Hotel & Spa offers 98 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Wireless internet access
- Access via exterior corridors
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Pillowtop mattress
- TV size: 43
- TV size measurement: inch
- Hydromassage showerhead
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
The Shii Kitchen - This buffet restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
White Lotus Spa has 3 treatment rooms. Services include hot stone massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Hot stone massage
- Number of treatment rooms 3
- Thai massage
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
- Rollaway bed fee: VND 600000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Car recommended
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 600000.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Hotel Names
- Grand Cititel Hotel
- Grand Cititel Hanoi
- Grand Cititel
- Cititel Hanoi & Spa Hanoi
- Grand Cititel Hanoi Hotel
- Grand Cititel Hanoi Hotel Spa
- Grand Cititel Hanoi Hotel & Spa Hotel
- Grand Cititel Hanoi Hotel & Spa Hanoi
- Grand Cititel Hanoi Hotel & Spa Hotel Hanoi
Hotel Reviews
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