Grand Mercure Hanoi
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Photo gallery for Grand Mercure Hanoi





Reviews
Popular amenities
- Bar
- Pool
- Room service
- Spa
- Parking included
Explore the area

- Ho Chi Minh Mausoleum13 min walk
- St. Joseph's Cathedral of Hanoi20 min walk
- Hoan Kiem Lake3 min drive
- Hanoi (HAN-Noi Bai Intl.)27 min drive
Room options
View all photos for Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)
- 344 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor
- 344 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Presidential Suite, Club Lounge Access

Presidential Suite, Club Lounge Access
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed
- 344 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Deluxe Suite, 1 King Bed, Club Lounge Access
- 807 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Executive Room, 1 King Bed, Club Lounge Access (High Floor)

Executive Room, 1 King Bed, Club Lounge Access (High Floor)
- 344 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds
- 291 sq ft
- Sleeps 3
- 2 Twin Beds
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About this property
Grand Mercure Hanoi
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.
Business-related amenities at this 5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 4133 square feet (384 square meters) include a conference center. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Grand Mercure Hanoi is a smoke-free property.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- 24-hour roundtrip airport shuttle on request for a surcharge
- Onsite parking available only on request
- Free secured, covered self parking on site
- Limited onsite parking (max 1 space per unit)
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
- 2 bars/lounges
- 2 restaurants
- A poolside bar
- Snack bar/deli
Restaurants on site
- Limitless Sky Lounge
- Lobby Bar
- The Dining Pavilion
Things to do
- 24-hour gym
- Full-service spa
- Outdoor pool
- TV in common areas
Family friendly
- Fenced pool
- High chair
- In-room crib
- In-room refrigerator
- Laundry facilities
- Lifeguards on site
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business center
- 3 meeting rooms
- Computer station
- Conference center (4,133 square feet of space)
Outdoors
- Free pool cabanas
- Garden
- Pool loungers
- Pool umbrellas
Full-service spa
- Body scrubs
- Body wraps
- Facials
- Hot tub
- Massage
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille/raised signage
- Doorbell and phone notification
- Elevator
- Hospital bed
- Lever door handles
- Visual fire alarm
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs on site
More
- 1 building
- 16 floors
- Art Deco architecture
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Ballroom
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Built in 2020
- Comprehensive recycling policy
- Double-glazed windows
- Fireplace in lobby
- Humane treatment of captive wild animals
- Lifeguards
- Local culture and ecosystem education
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Smoking not allowed
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Free crib
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Bidet
- Slippers
- Towels provided
Entertainment
- 50-inch flat-screen TV with digital channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Paper towels
- Refrigerator
More
- Air conditioning
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Connecting rooms available
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Energy-saving switches in guestrooms
- Free daily newspapers
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Safe
- Soundproofed rooms
- Water-efficient showers
- Window screens
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
Children and extra beds
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
- Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.