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Grandiose Hotel & Spa

4.0 star property

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Suite | 1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk
Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
9-11 Lieu Giai, Ba Dinh, Hanoi
  • Embassy of Japan
    ‪2 min walk‬
  • Lotte Center Hanoi
    ‪5 min walk‬
  • Van Phuc Diplomatic Corps
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 699 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Grandiose Hotel & Spa

4-star hotel in Ba Dinh
2 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandiose Hotel & Spa offers 68 accommodations with private hot tubs and minibars. Beds feature premium bedding. Premium digital television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Grandiose Hotel & Spa features a health club and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grandiose Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 450000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Grandiose Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 243 reviews
Rating 8 - Good. 82 out of 243 reviews
Rating 6 - Okay. 15 out of 243 reviews
Rating 4 - Poor. 0 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024

10/10 Excellent

YAT LUN

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ty, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024

8/10 Good

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rhys

Liked: Cleanliness, staff & service

6/10 Okay

Jisun

Business traveler
Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023

8/10 Good

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Edson, Ocean Isle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!

2/10 Terrible

Euiyoung

Business traveler
Disliked: Staff & service
Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022

6/10 Okay

Eng Ann Ando, Singapore

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

nic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and helpful
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room (suite). Well maintained facilities and the staff are professional and helpful. Quite near to eateries and shops.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, but not great. I would stay there ag.
It was not luxurious, but it was very nice. It was clean, had all the needed conveniences, and the service was excellent. My only complaint is that there was not a comfortable armchair or other place to sit in the room. The desk had s padded stool for sitting (no back) and the other chair was similar to a conference room chair or doctor waiting room chair. Padded thinly and wooden arms. So, no place to sit comfortably and read or watch tv.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice room design ...........
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic town accommodation. Professional and amazing room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019