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Hanoi Airport Hotel - Convenient & Friendly

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Airport Hotel - Convenient & Friendly

Breakfast served, international cuisine
Premium bedding, memory foam beds, minibar, in-room safe
Front of property
Front of property
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
8 Vo Nguyen Giap Street, Noi Bai, Soc Son, Hanoi, Hanoi, 1100999
  • Melinh Plaza
    10 min drive
  • Thanh Chuong Viet Palace
    18 min drive
  • Hoan Kiem Lake
    23 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    5 min drive

Room options

View all photos for Superior Double Room, Multiple Beds

Superior Double Room, Multiple Beds | Premium bedding, memory foam beds, minibar, in-room safe

Superior Double Room, Multiple Beds

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom, City View, Courtyard Area

Deluxe Double Room, 1 Bedroom, City View, Courtyard Area | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, City View, Courtyard Area

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Double Bed

Premium bedding, memory foam beds, minibar, in-room safe

Superior Single Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Hanoi Airport Hotel - Convenient & Friendly

3.5-star hotel in Soc Son
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hanoi Airport Hotel - Convenient & Friendly offers 10 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3.5-star property. This Hanoi hotel also offers a terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and secured valet parking are complimentary.

Hanoi Airport Hotel - Convenient & Friendly has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
Onsite venue #2 - bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured valet parking on site
  • Onsite parking options include a carport

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 140000 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Airport Hostel Hostel/Backpacker accommodation Hanoi
Hanoi Airport Hostel
Hanoi Convenient & Friendly
Hanoi Airport Hostel Hanoi
Hanoi Airport Hostel Hostel/Backpacker accommodation
Hanoi Airport Hotel - Convenient & Friendly Hotel
Hanoi Airport Hotel - Convenient & Friendly Hanoi
Hanoi Airport Hotel - Convenient & Friendly Hotel Hanoi

Hanoi Airport Hotel - Convenient & Friendly Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Liked: Cleanliness
It was cheap -- and deservedly so. The A/C didn't work properly, there were no nearby options to eat at that would take a credit card. The staff were friendly and helpful, which was important when we needed to get a taxi to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness
Close to airport
Stayed 1 night in Apr 2024

2/10 Terrible

Krystal

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was so loud and dusty my asthma was so bad because of the construction. The electricity kept powering off. We left after just a few hours of being there. We arrived early and were charged a 120.000 fee to get an early check-in, then the two of us( me and my friend) were placed in a single bed room when i booked a double bed. After I went back down two flights of steps to inquire she said our room wasn't ready yet . I waited over an hour for them to give us our correct accommodations before returning down to the loby to inquire about it. It seemed like they just forgot, but meanwhile I'm completely filthy needing a shower and trying to be mindful of not dirtying the room.The construction was so loud and all we wanted was to rest from our long journey. The woman working the desk was helpful in arranging a car for my partner to arrive. Someone should have told us the building was being drilled into by a whole construction crew and that power and internet would be spotty. Very unsatisfied.
Stayed 1 night in Apr 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nothing like the listing photos. Dilapidated, on the side of a dirty road with trucks driving by all night and a rooster living on the roof (no joke) that woke me up to a lizard in the bathroom. The only good thing I can say was that it was 10 minutes from the airport and had decent WiFi. Next time I’ll stay in Hanoi and wake up early.
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for overnight before flight. Clean, nice staff. I asked to get help with pick up from airport, but did not get a response and had to pay more for taxi who brought us to wrong hotel. We then had to transfer in the owner’s car to the correct hotel.
Stayed 1 night in Mar 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ofer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional and rude
When we checked in they told us that they don’t have room for us, although we already payed. They moved us in 3 am in the morning from one hotel to the other just to find us another room,
Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lorrie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location and staff wonderful
Stayed 1 night in Feb 2024

8/10 Good

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service
Good location and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Good Place to Stay
Very close to the airport. If you walk it like I did, though, it will take you close to an hour. But its a pretty straighy line. People are nice and willing to help anwser any questions you might have even if they dont speak English very well. Wouldn't recomend if you expect more than a good night's rest and a good morning start; it's just the basics, but worth every penny.
Stayed 1 night in Jan 2024

8/10 Good

Ellora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed here one night before my flight in the morning, but it was pleasant and clean and offered lots of nice things in the room - for example noodles & a cake if needed. Bed was comfy and overall good service.
Stayed 1 night in Jan 2024

10/10 Excellent

hafizszul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and Near to airport. Clean and staff are friendly
Stayed 1 night in Dec 2023

8/10 Good

Felix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant for transit. Near Airport.
Stayed 1 night in Nov 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option close to airport, very friendly staff and good breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Peter, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Small but very well run by a very friendly owner. Nothing was too difficult for him, just ask him and he will try to help. He ordered me 3 meals which were delivered to the room, did me a veggie breakfast each morning, I got free coffee in the reception, cheap airport pickup and drop off service. Overall great value for money if you don't want anything fancy.
Stayed 2 nights in Nov 2022

10/10 Excellent

Matteo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Talk to Tobin and he’ll take care of whatever you need🙂
Stayed 1 night in Sep 2022

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sylvie

Stayed 2 nights in Jan 2020

8/10 Good

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel for one night stay being close to the airport. It was clean and reachable by taxi.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Disinterested service
Not sure what hotel other reviewers stayed at, but this place was a mess. The room was clean enough, but we'd booked a double bed and were instead given two twins. The service was generally a nightmare. No one wanted to help at all, and communication was non-existent. The staff seemed mystified when we asked them to hold our bags for the day. They will book cars for you, but who to pay - the driver or hotel staff - is never made clear, and whoever DOESN'T get paid is always unhappy. And because the location is somewhat tricky to find, you'll want to use their drivers, because cabs struggle to find it. All in all, not worth the hassle, especially considering the unhelpful, disinterested service.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to the airport, so it's convenient in that regard. I reserved a room that ostensibly should have been in the back looking over fields. Instead, I got a room in the front looking at the noisy road to the airport. The triple-pane windows helped a bit, but it was earplugs that came to the rescue. The a/c worked fine, which was a good thing given the heat. The chap at the front desk was helpful, but couldn't do much about not having the room I reserved. Given that any such room would have included carrying my luggage up even more stairs (there's no elevator, apparently), I suppose I should be happy with the room I got.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly experienced the warmth of Vietnamese hospitality in my stay at Hanoi Airport Hostel. The owner, Mr Dung was warm, reliable and helpful. For the price I paid, the room was spacious and clean. The venue is relatively accessible to the city centre. I enjoyed the privacy, peace and quiet of the location of the hotel. It was a good and pleasant stay! :)
Stayed 2 nights in Sep 2019