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Hanoi Avatar Hotel

3.5 star property

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Photo gallery for Hanoi Avatar Hotel

32-inch LCD TV with satellite channels, TV
Reception
Buffet
Balcony
Lobby sitting area

Popular amenities

  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
75 Hang Dieu Street, Hoan Kiem Dist, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | View from room

Deluxe Double or Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | View from room

Superior Double Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living room | 32-inch LCD TV with satellite channels, TV

Executive Suite, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Triple Room, City View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Honeymoon Suite, 1 King Bed, Balcony

Honeymoon Suite, 1 King Bed, Balcony | View from room

Honeymoon Suite, 1 King Bed, Balcony

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Balcony

Family Suite, Balcony | Living room | 32-inch LCD TV with satellite channels, TV

Family Suite, Balcony

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Quadruple Room, City View

Premium Quadruple Room, City View | View from room

Premium Quadruple Room, City View

  • 388 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Twin Room, 2 Twin Beds

32-inch LCD TV with satellite channels, TV

Superior Twin Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hanoi Avatar Hotel

3.5-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a rooftop terrace and 24-hour room service. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, concierge services, and dry cleaning.
Hanoi Avatar Hotel offers 23 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite self parking is complimentary. Guests can use the health club at a partner property. A total renovation of this property was completed in May 2016.

Hanoi Avatar Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Hanoi Avatar Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Scooter/moped rentals
  • Segway rentals/tours

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Designated smoking areas
  • Renovated entire property - May 2016

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Nova Hanoi
Nova Hotel Hanoi
Hanoi Avatar
Hanoi Avatar Hotel Hotel
Hanoi Avatar Hotel Hanoi
Hanoi Avatar Hotel Hotel Hanoi

Hanoi Avatar Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 85 reviews
Rating 8 - Good. 26 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 5 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Bernard, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near to several popular food outlets and also the street with several money changers.
Stayed 6 nights in Jan 2020

10/10 Excellent

Claudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Sanjai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Budget Hotel

Good Hotel in this Price Range .
Stayed 2 nights in Jul 2019

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches

Terrible hotel, first room the shower was over the toilet and we were woken up both mornings at 7 am by the cleaners screaming. We then moved rooms which was infested with cockroaches!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Hotel was in a great location with easy walking to markets and old quarter attractions
Stayed 1 night in Apr 2019

6/10 Okay

Shawn

Liked: Staff & service
Good breakfast, location a little bit of walking to the main attractions, most rooms without the window. The pictures showed on the website it’s for Deluxe room only and ít cost $10.- US dollars more. It’s very small hotel
Stayed 4 nights in Apr 2019

8/10 Good

felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific

The staff were wonderfully helpful. The area was terrific for walking around this interesting city. I would stay here again
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent; really friendly and helpful particularly killi and lilli who both went out of their way to help with organising trips, taxis etc. The location of the hotel is within easy walking distance of all parts of the old quarter with many restaurants and cafes on the doorstep. The beds were comfortable with daily cleaning although rooms could benefit from some decoration and more powerful shower would be an improvement. We stayed for 2 weeks and were more than happy overall but would suggest the larger rooms for long stay. Would recommend balcony room. Many thanks to all staff for wonderful holiday. Would definitely stay again.
Stayed 13 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet fittings are so worn barely working, room is not secured have a sliding window that opens to a walkway and cannot be locked. Yes people can actually climb into your rm. The walkway is lighted in the evening and yes your rm also gets lighted.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but very clean and convenient!

For my room, it was great. But my sister and cousin had to walk up stairs, I guess it was fine but still, a little tiring after a journey, the staff had been really helpful and friendly though.
Stayed 2 nights in Jan 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*

I travel often for business to Hanoi. Avatar is a great place to stay. Great value and convenient t.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Not bad hotel, the equipment can be better because we shift rooms to get the air con fix and also for the shower heater, it either very hot or very cold. Will be appreciate if they can be balance.
Stayed 2 nights in Jan 2019

6/10 Okay

CY

Liked: Cleanliness, staff & service, room comfort
Beds were comfortable but shower pressure was poor
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only comment I have is - if selling a room with no window I would recommend that it be mentioned at the time of booking and that the room may be a little cheaper then a room with a window.
Stayed 1 night in Nov 2018

8/10 Good

Magdalena

good place
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Jessica

Just a couple of nights in Hanoi Lily was very sweet as were all the other staff. Very accommodating and attentive.
Stayed 3 nights in Aug 2018

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

DAESEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Harbir Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Chris, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely value for money

Had a very pleasant stay at this hotel and was treated with extremely polite and helpful hotel staff especially Kili. She helped me arrange for a tour to Halong Bay, Ninh Binh and shuttle bus from SaPa at a very reasonable price and even offered for me to use the hotel amenities after my checkout before my departure to SaPa. The hotel is strategically located, with many good food places in the vicinity. Pho, Bun Cha, Bun Bo Nam Bo are some to mention. Hoan Kiem lake is within 10min walk but there's so many things to see along the streets such that time will pass in a flash. Room is really clean, towels are folded nicely into the shape of a swan.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Clean, friendly staff, great breakfast and the bed was soooo comfortable! We only stayed one night but wish we could have stayed longer. The location is in the old quarter so it’s close to lots of bars and restaurants. We would 100% recommend this hotel :)
Stayed 1 night in Jul 2018