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Hanoi HM Boutique Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hanoi HM Boutique Hotel

Front of property
Terrace/patio
Family Room, Balcony, Tower | In-room dining
Family Room, Balcony, Tower | City view
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No 3 Hang Dau, Hoan Kiem, Hanoi
  • Thang Long Water Puppet Theatre
    2 min walk
  • Jadore Cafe
    1 min walk
  • Hanoi Long Bien Station
    17 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Room options

View all photos for Family Triple Room, Partial Lake View

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Partial Lake View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Living area | Flat-screen TV

Executive Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Tower

Family Room, Balcony, Tower | Minibar, in-room safe, desk, laptop workspace

Family Room, Balcony, Tower

  • 614 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View | Minibar, in-room safe, desk, laptop workspace

Family Triple Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe (Day Use - 3 Hours Only)

Minibar, in-room safe, desk, laptop workspace

Deluxe (Day Use - 3 Hours Only)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View | Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

  • 614 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | Minibar, in-room safe, desk, laptop workspace

Suite, Balcony, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hanoi HM Boutique Hotel

3-star Hanoi hotel, connected to a shopping center in Old Quarter
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
Hanoi HM Boutique Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in October 2021.

Hanoi HM Boutique Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
HM Lake View - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 315000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Uncovered valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 315000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi HM Boutique Hotel
HM Boutique Hotel
Hanoi HM Boutique
Hanoi HM Boutique Hotel Hotel
Hanoi HM Boutique Hotel Hanoi
Hanoi HM Boutique Hotel Hotel Hanoi

Hanoi HM Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 303 reviews" "
Rating 8 - Good. 115 out of 303 reviews" "
Rating 6 - Okay. 29 out of 303 reviews" "
Rating 4 - Poor. 9 out of 303 reviews" "
Rating 2 - Terrible. 10 out of 303 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Prarthana

Its a very average 2 star hotel. Location is good if you want to be around the hustle bustle of the old quarters.
Stayed 1 night in Aug 2024

10/10 Excellent

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Terrance

Stayed 1 night in Jun 2024

6/10 Okay

Johanna

Traveled with family
Disliked: Cleanliness
Just an ‘OK’ hotel
Hotel wa just “ok”. Not filthy but the shower didn’t drain well and it didn’t look clean. Some of the front desk staff weren’t the friendliest. Overall, nothing positive or negative really stood out about this place. There are cheaper and better places to stay in the same area. I would opt for them before this place.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Traveled with partner
Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024

6/10 Okay

Troy

Good cost effective option
Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024

10/10 Excellent

LUAN, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location

8/10 Good

Deyanira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Deepa

Stayed 3 nights in Sep 2023

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Jose

Stayed 1 night in May 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Great, staff quick to assist with any request.
Stayed 3 nights in May 2023

10/10 Excellent

Madeleine

Stayed 4 nights in Apr 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Great spacious family room, I’m central Hanoi and old quarter. Ideal for our 3 nights family visit. Breakfast was standard Vietnam offering, not great but that is the case everywhere!
Stayed 3 nights in Apr 2023

8/10 Good

Stephen

Business traveler
Liked: Staff & service
Great staff and good location. Would stay here again!
Stayed 3 nights in Apr 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

lucas

Liked: Staff & service, amenities, property conditions & facilities
City view room only had a small window in the top of the wall, you could see up the next building, cleanliness was nou to standard. After bringing it up to the reception they offered me a different room which was better, city view now was the lobby, cleanliness improved. You get what you pay for, price was low including breakfast which I only used once.
Stayed 5 nights in Mar 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Taryce

Traveled with group
The property was mediocre clean. Shower leaked water excessively on the sides every time it was used. The incorrect shower curtain size was an additional contribution to the leaking. Our room and bathroom was more distressed and outdated than than the property photos provided on the property details. The breakfast was also mediocre, but this could be due to the pandemic recovery. I have stayed at better accommodations that are in the same neighborhood at the same price point. The location is centrally located with lots of shops and restaurants.

10/10 Excellent

Hang

10/10 Excellent

Thi Huong Ly, Parramatta

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020