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Holiday Suites Hotel & Spa

3.0 star property

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Photo gallery for Holiday Suites Hotel & Spa

Junior Double Room | Balcony view
Exterior
Restaurant
Reception
Junior Double Room | Minibar, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | Minibar, free WiFi, bed sheets

Honeymoon Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, free WiFi, bed sheets

Family Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, free WiFi, bed sheets

Family Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Junior Double Room

Junior Double Room | Minibar, free WiFi, bed sheets

Junior Double Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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Reception

Bonne Nuit Hotel

  • Hot Tub
  • Breakfast included
  • Spa
  • Free WiFi
4.0 out of 5, Very Good, 64 reviews
Bonne Nuit Hotel

About this property

Holiday Suites Hotel & Spa

3-star Hanoi hotel, connected to the convention center in Old Quarter
This hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Holiday Suites Hotel & Spa offers 17 air-conditioned accommodations with minibars and slippers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and limo/town car service can be provided.

Holiday Suites Hotel & Spa has designated areas for smoking.

Thuan's Cuisine - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 340500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 650000 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Holiday Suites Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Big room with great AV and amazing host

The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023