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Hanoi Fiesta Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Fiesta Hotel & Spa

Breakfast, lunch, dinner served; local and international cuisine
Premium bedding, memory foam beds, minibar, in-room safe
Interior detail
Reception hall
Suite Window Room | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 Hang Muoi, Hoan Kiem, Hanoi, 100000
  • Thang Long Water Puppet Theatre
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Senior Double or Twin Room, City View

Premium bedding, memory foam beds, minibar, in-room safe

Senior Double or Twin Room, City View

  • City view
  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Suite Balcony

Premium bedding, memory foam beds, minibar, in-room safe

Suite Balcony

  • City view
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room, City View

Premium bedding, memory foam beds, minibar, in-room safe

Executive Triple Room, City View

  • City view
  • 285 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, memory foam beds, minibar, in-room safe

Family Room, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Courtyard View

View from room

Deluxe Double Room, Courtyard View

  • 249 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Window Room

Suite Window Room | View from room

Suite Window Room

  • 285 sq ft
  • Sleeps 2
  • 1 Large Twin Bed OR 1 King Bed

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About this property

Hanoi Fiesta Hotel & Spa

4-star hotel in Old Quarter
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hanoi Fiesta Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations include day beds. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hanoi Fiesta Hotel & Spa features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Hanoi hotel also offers a terrace, a vending machine, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hanoi Fiesta Hotel & Spa is a smoke-free property.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 49,999 per stay)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 8 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: VND 2000000.0 per stay
  • Spring Break deposit: VND 2000000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: VND 49999 per stay (66 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Commencer Hotel Hanoi
Commencer Hanoi
Commencer
Commencer Hotel
Hanoi Horse Hotel
Hanoi Fiesta Hotel & Spa Hotel
Hanoi Fiesta Hotel & Spa Hanoi
Hanoi Fiesta Hotel & Spa Hotel Hanoi

Hanoi Fiesta Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 122 reviews
Rating 8 - Good. 22 out of 122 reviews
Rating 6 - Okay. 11 out of 122 reviews
Rating 4 - Poor. 6 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cristina, Whitefish Bay

Stayed 2 nights in Mar 2025

6/10 Okay

Cristina, Whitefish Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic BUT nothing like the pictures!!! NOTHING!!! The location is fantastic, the rooms are great, the staff is extremely kind, helpful, friendly, and knowledgeable. But, the rooms do not have the view shown in the pictures, there is no access to a nearby pool, and the rooftop doesn’t exist. It would be much better if the pictures were accurate!
Stayed 1 night in Mar 2025

4/10 Poor

Makayla

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was a pretty good hotel for the price until when we were going to check out and there was a roach crawling around our luggage on the 5th floor. :( if I had seen earlier we would have stayed elsewhere and left. I do not need a little hitchhiker catching a ride home. Freeway is really noisy too. Staff was friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Sherwin

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Gemma

Disliked: Staff & service

Avoid the hotel if you want to sleep

My advice: avoid this hotel. The room itself was dirty - the walls full of marks and the AC unit's frame was falling off. The breakfast was full of flies. Every single time you leave/return to the hotel, the nail salon underneath the hotel will ask if you want your nails doing or a massage - it gets tiring. The room doors slam shut and it's so loud. We told reception and advised them to put up signs to be quiet after a certain time but they didn't. So if anyone on your floor comes in late, then it will wake you up. Also, the cleaners were SO LOUD. They would shout right outside our door no matter what time it was so when it was early in the morning, they'd wake us up. We complained the reception and were told the cleaners would be told - then it happened again a couple of days later, the cleaners would shout across the corridor to their colleagues, again waking us up as we'd already been woken through the night due to other people in the corridor coming home late. We could hear the neighbour's TV too - we called reception about 1am to ask them to tell the neighbours to be quiet, reception did tell them but nothing changed. Due to multiple complaints, the manager agreed to move us to the Grand hotel but this was much the same. I would avoid this hotel.
Stayed 15 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and highly accommodating and helpful staff, clean comfortable room and facilities, great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort

Good value

Great place well located in old town. Suoer friendly staff, excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Friendly and helpful. The fire alarm went off one night, because some one smoked in their room. Not the hotels fault.. but annoying for us since we had already not slept good the last two nights some where else. Good rooms, clean, great hot water! Had room cleaned every day which we had not in all other hotels we booked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ma Jossette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful especially the reception desk. Excellent breakfast buffet and staff! Great location although a bit crowded due to location in old quarter.
Stayed 6 nights in Dec 2024

10/10 Excellent

siham

Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff at the front desk told us laundry was 200k per kilo, when it was only 40k per kilo. Very disappointed to be scammed by the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jay Armando Jr

Stayed 3 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
The hotel itself is lovely and was a pleasant surprise. The staff were amazing in their friendliness. The rooftop breakfast was also good, though we were disappointed that the rooftop bar was not open in the evenings. We didn’t try the pool. The one drawback is that there is considerable street noise from a lively neighborhood.
Stayed 4 nights in Nov 2024

10/10 Excellent

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Dennis

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The staff is very nice and professional. The location is on the edge of old town but close to walk everywhere. The roof bar doesn’t open any more. The breakfast is very good. The rooms are small with no view but bathroom is nice. I would stay here again because the price is very affordable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Very nice staff
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie Wing Sum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and convenient location, but can be noisy at night
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful great customer service especially when we needed help
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here in October 2024, the staff arranged a taxi to collect us from the airport which was very helpful, Penny on reception was very helpful and gave us information about the surrounding area and how to get fo certain places! The room was spotless, huge bed and everything we could want. We were at the front of the property and despite being able to hear the horns of vehicles and a lady speaking through a loudspeaker early in the morning, it didn't spoil our stay. Breakfast was good, always had something on to suit most tastes. Location is ideal, we were able to walk to the night markets, Bia street, and Train Street, tuk tuks and taxis are very frequent outside the hotel if needed. Overall a very nice hotel and perfect for our few nights here before moving on!
Stayed 2 nights in Oct 2024

10/10 Excellent

Niall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right next to the old quarter so lots going on around the area and close some great food and drink options. Staff were amazing and always very helpful. Property was clean. Only negatives were that, our room had a window next to what was a kind of chimney thing which was a little bit noisy in the morning when breakfast was being prepared.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024