Bespoke Trendy Hotel Hanoi

4.0 star property

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Photo gallery for Bespoke Trendy Hotel Hanoi

Lobby
Couples treatment rooms, sauna, body treatments, aromatherapy
Family Room | Premium bedding, minibar, in-room safe, desk
Lobby lounge
Snack bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
12 Nguyen Quang Bich St, Old Quarter, Hoan Kiem Dist, Hanoi
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hoan Kiem Lake
    ‪11 min walk‬
  • Dong Xuan Market
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

Premium Suite

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Family Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Trendy Suite

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Cozy Deluxe

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Trendy Deluxe

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Bespoke Trendy Hotel Hanoi

4-star hotel in Old Quarter
Along with a full-service spa, this smoke-free hotel has a snack bar/deli and a steam room. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
Bespoke Trendy Hotel Hanoi offers 51 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Bespoke Trendy Hotel Hanoi features a full-service spa and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers spa services, a library, and multilingual staff. A total renovation of this property was completed in June 2022.

Bespoke Trendy Hotel Hanoi is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 700000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 520000.00 per vehicle (one way)
  • Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hanoi Siesta Hotel Trendy
Siesta Hotel Trendy
Hanoi Siesta Trendy
Siesta Trendy
Bespoke Trendy Hanoi Hanoi
Hanoi La Siesta Hotel Trendy
Bespoke Trendy Hotel Hanoi Hotel
Bespoke Trendy Hotel Hanoi Hanoi
Bespoke Trendy Hotel Hanoi Hotel Hanoi
Bespoke Trendy Hotel Hanoi Formerly Hanoi La Siesta Trendy

Bespoke Trendy Hotel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 841 out of 1000 reviews
Rating 8 - Good. 127 out of 1000 reviews
Rating 6 - Okay. 23 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the busy old quarter area, but was down a quiet side street. The staff here are spectacular and will help you with your every need. We took advantage of the spa next-door, which was excellent. Our rooms were very comfortable and clean. The breakfast was delicious. Overall a fantastic experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lena

Stayed 4 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the centre
Wonderful hotel, they saved me when I had to leave a terrible hotel nearby! Great service, beautiful room and a fantastic breakfast. Good location but quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

NIRAJ

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David is the guy you can look for if you are in Bespoke, very nice man, great hospitality, i loved staying Bespoke, truly recommend..!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for 3 nights. We were blown away by the above-and-beyond service from David (Trung Hieu). Some examples from our 3-day stay, he: -proactively planned an itinerary for us on arrival. -replied to WhatsApp messages promptly, from early morning through late night. -after I messaged we were served at a restaurant without ordering or seeing a price, he drove over and he spoke to the restaurant staff on our behalf. -took care of acquiring stamps for postcards and mailing them out for us. -offered to let us stop by and shower at the hotel days after we left Hanoi (because we would return to Hanoi on our flight out of Vietnam). -took care of getting a honeymoon surprise gift to my wife and I both at the hotel, and to my amazement, at a Hạ Long Bay tour.
Stayed 2 nights in Nov 2024

10/10 Excellent

Noriko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service of all staffs are really great. They are kind, helpful and trying their best to serve the guests. Specie thanks to Ms. Lena for your support, kindness and quick response!
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location. Excellent breakfast.Good service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, staff went out of their way to help. Room very nice and spacious. Very central location. Nice breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. They upgraded my room for free, the staff was welcoming, thoughtful, and cared about my stay. The breakfast was delicious. I would stay here again in a heartbeat!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff go out of their way to provide highest level of customer service. Especially Jack!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Sharmarkay

Stayed 4 nights in Jul 2024

10/10 Excellent

Melisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can’t say enough about this hotel. We were given a room upgrade and the room was amazing. The area was great and the staff were amazing. I highly highly recommend it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharmarkay

Stayed 1 night in Jul 2024

10/10 Excellent

Ho Pui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and nice receptionists. The facilities are clean and bed is comfy. They have a vast variety of breakfast options with tasty pho and crème brûlée. Train street at walkable distance so it’s very convenient - the only drawback is you will hear the train horns at night but it’s acceptable.
Stayed 1 night in May 2024

10/10 Excellent

So Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Traveled with partner
Amazing location - staff super friendly and attentive. Van Le (Amanda) was a stand out on service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Amenities
Ngung was the lovely receptionist and so very caring and helpful. She went out of her way to help us with anything she could and was also always checking in with us to see if we needed anything. The hotel is lovely in a great area (just beside train street) very quiet in room and comfortable beds
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience from the moment we checked in at the desk with Amanda, she escorted us to the lounge and offered tea, beverages and cool towels. Amanda went out of her way on a day off to run out and buy us essentials we needed. Fun bar, nice rooms and great neighborhood!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but the staff here were incredible. Beds were super comfortable and the rooms were big. Would definitely recommend this beautiful hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and the staff provided amazing service. I would definitely say the staff went out of their way to take care of the guests. Shout out and thank you to Lena and the staff who went above and beyond to make it an awesome experience for my family and I.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Stayed 1 night in Feb 2024