6/10 Okay
John
Traveled with family
Feb 4, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures that are shown on Expedia do not reflect in actual real world conditions. The front entrance area is dirty, run down and small/crowded. The hallways are also small and rundown, carpets are in need of changing, walls need patching up and painting. Family rooms need a major reno especially the bathroom. Sewer smell from the bathroom, caulking has black stuff on it(maybe mold) and water pressure ok to non existent. Shower area had a issue before my stay and they never patched the ceiling area around the pipes. Trang was most helpful in arranging to have us move to 2 seperate rooms at no extra cost. Those rooms were better. Thank you Trang. David was also very helpful. The location is excellent as the train street is very close(1 minute walk and lots of places to eat food) but the overall condition of the hotel is bad. They say that the hotel was built in 2016 but it looks like it's been in use for decades. I would look for somewhere else close by to stay in next time.
John
Stayed 7 nights in Jan 2025