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Hanoi Liliane Hotel and Travel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hanoi Liliane Hotel and Travel

King Room with Balcony | Minibar, desk, free WiFi, bed sheets
Reception
Deluxe Triple Room | Minibar, desk, free WiFi, bed sheets
Exterior
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
67A Thuoc Bac Str, Hang Bo Ward, Hanoi, Hanoi, 100000
  • Dong Xuan Market
    5 min walk
  • Hanoi Old Town Night Market
    5 min walk
  • Ta Hien Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for King Room with Balcony

King Room with Balcony | Minibar, desk, free WiFi, bed sheets

King Room with Balcony

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Minibar, desk, free WiFi, bed sheets

Family Room

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room

  • 484 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hanoi Liliane Hotel and Travel

3-star hotel in Old Quarter
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free English breakfast and free WiFi in public areas are also provided. Change of towels is available on request.
Hanoi Liliane Hotel and Travel offers 25 air-conditioned accommodations with minibars and complimentary bottled water. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers tour/ticket assistance, concierge services, and an elevator.

Hanoi Liliane Hotel and Travel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000.00 per room (one-way)
  • Airport shuttle fee per child: VND 350000.00 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Liliane And Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel
Hanoi Liliane Hotel and Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel Hanoi

Hanoi Liliane Hotel and Travel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 47 reviews" "
Rating 8 - Good. 4 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

INGRID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liliane Hotel was perfectly located for us in the centre of old town, in 'hardware street'. Easy to walk everywhere, plenty of food and shopping options. Room was in the older, streetfront building with a small balcony. Great aircon and fan kept things cool, bed was large and comfortable, bathroom was very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ikuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは、親切です。 コーヒー、紅茶、ミネラルウオーターとバナナが無料でした。 少しGrab よりも安い料金で空港までの車の手配をしてくれました。 朝4時の迎えで、天候も悪かったので、前日に、頼んでおいて良かったです。 時間前にドライバーが来てくれました。
Stayed 1 night in Sep 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

HEIDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellence, all the staff was friendly and helpful, Liliane was very helpful and help me to book 3 day trips what was all very excellence and good value for money and arrange a taxi for me to take us to the airport. Nothing was no bother. would higher recommendation the hotel to others.
Stayed 14 nights in Aug 2024

6/10 Okay

Ann, Ashburn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all, let me say the front desk and the manager at this hotel is amazing. I love Lily she goes and does things for her customers. We love her so much and I think that it’s about it, about this hotel. We got a family room two bedroom one bathroom. We do not touch the shower head, because the head broke. The bathroom was not really clean a lot of mold around. The master room has ants everywhere. My family and I felt like we were living with ants everyday, we kill hundreds every day. Breakfast was very limited and is the same every single day. In my opinion, it was not even good. And the funny thing was on our first day they made the bedroom for my kids, but then skipped out. Don’t ask me why they did that. So during of four nights with them, they made the bed for my kids one time and none for us. They don’t come in at 11 or 12 they normally come in around three and that’s the time we are in our room. We asked them to come back to make our bed, but then never do. They would ask us what do we need and we will get new towels and water from them and call it a day. So over experience with this property, is the front desk. Everything else is a no go. The location on this property is ideal, It’s walking distance to almost everywhere you want to go. It’s very convenience. When it was time for us to head to the hotel, Lily, the Property manager got us a ride from her own hotel for 300, 000 Which is a good deal. Over experience with a 5/5 for me.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcome, helpful, and friendly staffs. I would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very polite and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stuff going an extra mile to help you in every situation, I can't imagine better 5* service! I was sick and my friend left a hat on sleeping bus and they made everything to get it back and handed to us during breakfast, which was so far the best breakfast in Vietnam with selection of . We got very nice room and felt at home staying the second time in this hotel- I hardly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Recommended to stay here if you would like walk around Hanoi's Old Quarters!
Stayed 1 night in Apr 2024

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Well located in the old quarter and surprisingly quiet, this hotel has a decent breakfast with made to order omelettes. Free water and coffee/tea through the day. Laundry service is well priced and effective.
Stayed 4 nights in Apr 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, location and breakfast
Great helpful staff, so nice service and welcome, thank you!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Giovanni

Stayed 8 nights in Jan 2024

10/10 Excellent

Colleen

Traveled with partner
Property was really spotless and clean! The staff, including the front desk, restaurant, cleaning and front staff are extremely helpful & accommodating! Breakfast was beautifully presented & delicious! Their attention to detail is simply incredible!
Stayed 7 nights in Jan 2024

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante no coração do Old Quarter
Hotel perfeito, desde a localização ao staff, café da manhã e quartos, recomendadíssimo!
Stayed 5 nights in Jan 2024

10/10 Excellent

Gabrielle

Stayed 2 nights in Jul 2023

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

TAKASHI

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
スタッフの方々が親切で、とても良かった。ホアンキエム湖や旧市街地へのアクセスも良く、お陰様でハノイを満喫する事が出来ました。
Stayed 5 nights in Aug 2024

8/10 Good

Kazushige

Traveled with family and small children
Liked: Staff & service, amenities
スタッフがとても親切
Stayed 1 night in Aug 2024

10/10 Excellent

jerome

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel au centre de Hanoi
l'hôtel est très bien situé en plein cœur du vieux quartier historique avec tout le confort. Possibilité de prendre une douche le soir même après avoir rendu sa chambre le matin: super service!
Stayed 1 night in Jul 2024

6/10 Okay

Ana Inmaculada

Disliked: Property conditions & facilities
Mediocre y desayuno pobre
Las fotos prometían otro tipo de alojamiento. Buena ubicación pero el hotel bastante mediocre. La atención del personal muy buena.
Stayed 1 night in Jul 2024

10/10 Excellent

JANKANG

Liked: Staff & service, amenities
It's not a 5 star or 4 star hotel. It may not even make a decent 3 star hotel. But their friendly staffs, great hospitality, and easy access to all major tourist spots makes it my first choice in Hanoi. Had a very good time there at Hotel Liliane. Will definitely come back again.
Stayed 2 nights in Jul 2024

8/10 Good

Angeli Ruth

Liked: Staff & service
Disliked: Cleanliness
I got some problems about the room when I came but it got fixed immediately. Staffs were friendly and accommodating, especially Lilly. She was very kind. The hotel is really at the center of the city. Everything is near.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lars

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lili was a very nice person WHO take care of us!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
とてもフレンドリー
フロントや食堂スタッフ皆フレンドリーで、いつも挨拶して、気にかけてくれた。 最終日にロビーで夜まで過ごさせていただきました。シャワーやタオルを貸してくださり、気持ちよく過ごせました。 本当にありがとうございます。 次回もぜひ泊まりたいです。 最上階は気温が暑く、クーラーが追いつかない時があります。シャワーの出は弱いです。 その他施設は綺麗で快適でした。
Stayed 2 nights in May 2024

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities
Das Liliane Hotel and Travel in Hanoi liegt sehr zentral in der Altstadt nahe dem Hoam Kiem Lake. Es ist etwas einfacher gehalten, besticht jedoch durch sein Preis-Leistungsverhaeltnis. Das Personal ist zuvorkommend und freundlich. Ich würde hier wieder buchen.
Stayed 1 night in Apr 2024