Hanoi Lotus Boutique Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down comforters
Lobby sitting area
Exterior detail
Property amenity
Family Suite Large Balcony & Terrace (9m2) City View | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    ‪5 min walk‬
  • Train Street
    ‪6 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Royal Suite Large Balcony & Terrace (8m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony (6m2) City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Day Use - 4 Hours Only

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

About this property

Hanoi Lotus Boutique Hotel

4-star hotel in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Hanoi Lotus Boutique Hotel features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2024.

Hanoi Lotus Boutique Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1766 out of 2022 reviews" "
Rating 8 - Good. 138 out of 2022 reviews" "
Rating 6 - Okay. 61 out of 2022 reviews" "
Rating 4 - Poor. 25 out of 2022 reviews" "
Rating 2 - Terrible. 32 out of 2022 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS A., lincoln park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent perfect place to stay in Old Quarter close to everything..staff are very nice,helpful&attentive to our needs
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mauro

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
My stay was excellent. Wanted a quiet reasonably priced room for a short get-a-way. The staff was excellent. Very helpful with information helping me navigate logistics!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Alex and his team eg Anna, Mia are people whom you would love to meet especially when you are on holiday in a different country. They made you feel you at home and almost like your friends who are always willing to help!
Stayed 3 nights in Aug 2024

10/10 Excellent

Darren Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect! Fabulous staff, wonderful room, great restaurant, perfect location! It really was a home from home and every member of the staff made it special. It is also great value for money. I highly recommend Lotus boutique hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for going around the old quarter. Surrounded by many lovely cafes and shops and close to the lake. The room was attended to daily and was lovely coming back to a clean room after a busy day exploring. We felt very safe and the thing that stood out from our stay was how friendly and accomodating the staff were - they really did everything to make our stay extra wonderful and it was so nice to celebrate my birthday with them! Breakfast was also great wide variety of foods and there was more than plenty to go round.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness
Balcony was nice. Elevator stopped at 7 th floor and had to walk up stairs with luggage to 8th floor. Breakfast was only soso
Stayed 2 nights in Oct 2024

10/10 Excellent

Taymur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Executive suite very comfortable, nice views from balcony. Good breakfast. Ideal for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing really helpful, rooms were of prestige condition, very clean and comfortable, breakfast was very good, with choice of bacon, sausage, cereal, eggs, fruit bakery items,highly recommended this hotel. also airport transfers very good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Duc, Footscray

Traveled with group
Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

4/10 Poor

Patricia, Morristown

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The service was excellent, the property was old and the bathrooms a bit grungy, plumbing issues, the restaurant and free breakfast were actually in another hotel a block and a half away. The property looked nothing like the pictures on travel sites, and the reviews, in hindsight, look faked. We would never stay there again. The only saving grace was that the staff was excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shophia Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent to local restaurants and attractions. The staff were amazing. So friendly and helpful with every request. Nothing was too much trouble.I would highly recommend staying at this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire team of staff there was great! They were extremely helpful and friendly. Love their recommendations for food as well :)
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The stafff are so nice and welcoming, the hotel is close to everything, the cleanliness, good breakfast, my go to whenever I’m in Hanoi
Stayed 2 nights in Sep 2024