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Hanoi Massive Hostel

2.0 star property

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Photo gallery for Hanoi Massive Hostel

Standard Shared Dormitory, Non Smoking, City View | In-room safe, desk, blackout drapes, free WiFi
Hallway
Property entrance
Front of property
Standard Shared Dormitory, Non Smoking, City View | In-room safe, desk, blackout drapes, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
38 Ngo Huyen, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, free WiFi

Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Shared Dormitory

Shared Dormitory | In-room safe, desk, blackout drapes, free WiFi

Shared Dormitory

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Shared Dormitory, Non Smoking, City View

Standard Shared Dormitory, Non Smoking, City View | In-room safe, desk, blackout drapes, free WiFi

Standard Shared Dormitory, Non Smoking, City View

  • 301 sq ft
  • City view
  • Sleeps 8
  • 8 Twin Beds

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About this property

Hanoi Massive Hostel

Hostel in Old Quarter
This hostel features a bar/lounge, a snack bar/deli, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hanoi Massive Hostel offers 14 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, and complimentary toiletries. This Hanoi hostel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hostel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hostel also offers a terrace, tour/ticket assistance, and concierge services.
Full breakfasts are available for a surcharge.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee: VND 42,000 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 42000.00 per person
  • Airport shuttle fee: VND 360000.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Sanctuary Hostel Hanoi
Sanctuary Hostel
Sanctuary Hanoi
Hanoi Massive Hostel Hanoi
Hanoi Massive Hostel Hostel/Backpacker accommodation
Hanoi Massive Hostel Hostel/Backpacker accommodation Hanoi

Hanoi Massive Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Rasiti

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Decent stay for $8/bed

Aircon wasn't strong and bedside fan wasn't working. When I checked out, I had to remind the staff to return me my passport.

4/10 Poor

Toby, USA

Liked: Cleanliness
Disliked: Property conditions & facilities

Not as good as other reviewers make it sound

Guests need to give 100,000 VND deposit for the key, and no beer to be taken to rooms because it will attract roaches – I assume same for food (this is puzzling as the private room we stayed in had a refrigerator – for only water apparently). As for the room, the bathroom/shower/bathtub in the double room we stayed in had several issues: the grout needing a good cleaning, the stopper in the tub was not functional (would not go up/down and good thing I had a tool to pry it up and out so the water could drain), the ceiling over the tub was slanted so anyone with moderate height needs to keep their head bent over while showering, and the shower head is pointed horizontally out from the wall and with the low water pressure we could hardly rinse off – thus a shower was nearly impossible. The taxi driver the hostel had arranged to take us to the airport tried to extort an extra 50,000 VND from us for 'entry' into the airport. On a good note, the sheets and towels were clean.

8/10 Good

Grace, NZ

Liked: Staff & service, property conditions & facilities

Free beer and cool atmosphere

Stayed in the mixed dorm which had lockers, clean bedding, lamps and power points each. Friendly staff and free beer. Cool area of town with tonnes of restaurants and bars on the street. Bathroom could have been slightly cleaner but not the worst

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sanctuary is a family run hotel/hostel. Its conveniently located in proximity to the old quarter, therefore most the sites are within walking distance. The owner is very friendly, helpful, and speaks very good English. Rooms were slightly on the small side, but that was not an issue at all. The Sanctuary generously provided guests with some beer for happy hour. All in all a great stay and would recommend it to other travelers.

2/10 Terrible

SHINWOO

Stayed 1 night in Jun 2022

10/10 Excellent

Signe

Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff, incredible nice atmosphere and a free beer between 19-21. A lot to see around, and the staff will help you with everything.

2/10 Terrible

NOBUSHIGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪でした

他の部屋が満室だから一番良いスーペリアの個室を利用しましたが、掃除してないように汚く外よりも寒く、また夜中じゅう何か機械の音や排水音が大きく響いてました。従業員の態度も横柄です。チェックアウト時にパスポートをちゃんと返そうとしなかったり、タオルを借りてもないのにも関わらず持ち込んだ自前のタオルを 持って帰るなと疑われたり、とにかく最悪でした。 夜中の１時まで酔っ払いの白人たちが入口をふさいでギターと大声で合唱してます。
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Værelset var rigtig fint og rent. Sengene var dog ret hårde. Placeringen af hostellet var god og meget centralt. Personalet var rigtig søde og meget behjælpelige. Alt i alt en god oplevelse.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice position and good for money

Staffs are so kind and friendly. Everything is find and good for money.