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Hanoi Pearl Hotel

4.0 star property

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Photo gallery for Hanoi Pearl Hotel

Lobby
Premier Suite | Minibar, in-room safe, individually decorated, desk
Front of property
Hot stone massages, deep-tissue massages, Swedish massages
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, individually decorated, desk

Premier Suite

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window Room, No View

Deluxe Window Room, No View | Minibar, in-room safe, individually decorated, desk

Deluxe Window Room, No View

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, City View

Executive Room, City View | Minibar, in-room safe, individually decorated, desk

Executive Room, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Romance Classic Room, No Windows

Romance Classic Room, No Windows | Minibar, in-room safe, individually decorated, desk

Romance Classic Room, No Windows

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Triple Room, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Room, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Terrace, City View

Suite, Terrace, City View | Minibar, in-room safe, individually decorated, desk

Suite, Terrace, City View

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, individually decorated, desk

Family Connecting Room

  • 646 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (1047)
$86 nightly
The price was $190
The price is $86 total
includes taxes & fees
L’HÔTEL du LAC Hanoi

About this property

Hanoi Pearl Hotel

4-star Hanoi hotel, connected to a shopping center in Old Quarter
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hanoi Pearl Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Colonial hotel also offers spa services, a terrace, and multilingual staff.

Hanoi Pearl Hotel is a smoke-free property.

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lounge and Cafe Terrace - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 920000.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 920000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Hanoi Pearl Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Staff & service
Staff were very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y servicio al cliente. Felicitaciones!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location in Hanoi Old Quarter. Amazing staff that spoke good English and were able to make suggestions for us about what direction we should wander, what things we should see and how to navigate the map they provided for us. Our room was lovely. Beautiful and modern and quiet despite the active night life. We loved the area and could easily have spent 1-2 more days exploring (if time had allowed) and not been the least but bored! I recommended getting a massage from the Pearls spa…it was great! Overall we were impressed with the beautiful hotel and the incredible people.
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location a couple blocks from Ho ham kiem lake, the old quarter, and weekend night market. Location is on a smaller side street so it is quieter which was appreciated. Dominic and Kevin were great in making sure we able to reserve a car to the airport very early in the morning and to arrange tours. Breakfast staff and chef were friendly and made nice soups and omelots to order. Rooftop bar with view over the lake for the tet ny eve fireworks. Wonderful stay and definitely recommend
Stayed 6 nights in Jan 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice customer service, in a quiet street, easy to get around, I will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were stupendous, Dominic N especially. There was a mix up with my credit card so i was asked to go by the hotel to pay for my hotel room. I went and paid in cash, but due to a misunderstanding with expedia PG rules, i was supposed to pay by credit. I asked Dominic if there was any way to get the cash back and pay by credit instead and he said YES!!! i was not expecting that honestly. staff all knew who i was as soon as i mentioned my name... don't know if that good of bad...LOL It was a memorable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and modern hotel, conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to the main attractions and restaurants. I didn't like that i didn't receive an upgrade or perk for being VIP member.
Stayed 1 night in Dec 2024

10/10 Excellent

Slade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thanh

Stayed 4 nights in Jan 2025

8/10 Good

Soai

Stayed 4 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kim

Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location in the centre of everything and walking distance to the lake and other great landmarks. Great service and hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Stayed 1 night in Dec 2024

6/10 Okay

Marla, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service
The hotel staff are very good, service focused. Location of the hotel is good especially if you enjoy walking and exploring a city. Room needs to be refreshed especially the bathroom. Breakfast was not appealing with very little options for vegetarian guests.
Stayed 10 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Expectations

Exceptional service, comfortable beds, and delicious food. A truly relaxing and delightful stay! We had a family group of 14 people. Hotel staff were able to booked shuttle car services to major attractions and airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexa-Chantal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located in the Old Quarter, making it very easy to walk to points of interests in Hanoi. The staff was very kind and accommodating, and our room was comfortable and spacious. Would definitely stay here again!
Stayed 4 nights in Nov 2024

8/10 Good

Ning Xi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Comfortable and clean. Property is a bit old and could probably use some renovation but overall a great place to stay, would recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing experience with the staff, great breakfast, definitely we will come back
Stayed 1 night in Nov 2024

10/10 Excellent

Dhaval, Portland

Traveled with partner
Liked: Amenities, property conditions & facilities
Great hospitality and very convenient stay
Stayed 1 night in Nov 2024

10/10 Excellent

LAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good location, amazing food and service
Stayed 2 nights in Nov 2024