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Hanoi Royal Palace Hotel 2

4.0 star property

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Lobby sitting area
Family Room with Large Window | 1 bedroom, memory foam beds, minibar, in-room safe
Premium Suite Large Balcony City View | 1 bedroom, memory foam beds, minibar, in-room safe
Front of property - evening/night
Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(68 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | 1 bedroom, memory foam beds, minibar, in-room safe

Family Room with Large Window

9.4 out of 10
Exceptional
(37 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | 1 bedroom, memory foam beds, minibar, in-room safe

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(38 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

1 bedroom, memory foam beds, minibar, in-room safe

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

1 bedroom, memory foam beds, minibar, in-room safe

Premier Royal Suite City View

10.0 out of 10
Exceptional
(14 reviews)
  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(12 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double Room, City View

8.8 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room with Window

9.2 out of 10
Wonderful
(92 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

1 bedroom, memory foam beds, minibar, in-room safe

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4068 out of 4712 reviews
Rating 8 - Good. 315 out of 4712 reviews
Rating 6 - Okay. 170 out of 4712 reviews
Rating 4 - Poor. 94 out of 4712 reviews
Rating 2 - Terrible. 65 out of 4712 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Good property ! Basic breakfast! Noisy aérea! But everything at your doorsteps from shopping to dining …..
Stayed 2 nights in Apr 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with super central location. Breakfast was good but what we value the most was the staff and service we received. We were able to store our bags in the hotel lobby two days before actually check in as we were going to Sa Pa and didn’t want to bring them with us. Everyone at the front desk were nice and helpful, especially Jenny took special care of us.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff - Sulli - was exceptional! So welcoming and helpful. The room was beautiful, very comfortable, and so clean. This made my stay so much better - thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful and friendly and the location is great, breakfast is good and they even packed us a 5am breakfast for an early morning flight. Nice powerful shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights at Royal palace Hotel and we had to admit that we had a great time spending time here! The location was just fantastic, it was close to everything, we could walk to almost all the major attractions of Hanoi. There were restaurants bars cafes in the neighbourhood! The staff were so kind and professional! I had to mention Sulli, who provided us plenty of useful information of Hanoi, what a wonderful personality!! We definitely recommend this hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, with perfect location. New facility. Can grab a good deal for week stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! Staff, bath, acomodation, very well located and Nice breakfast!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Gilberto

Stayed 1 night in Feb 2025

4/10 Poor

Christopher-Edd

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not expect this hotel to be below standard considering the high review ratings on Expedia, which led me to book it in the first place. I can confirm that the reviews are not reliable. After my stay, I went back to read more reviews and found that the lower rated ones were actually a more accurate reflection of the hotel. Although I stayed only for three nights, I had to endure the poor quality of the hotel. We were two guests assigned to room 206, which was much smaller than expected. The bed was uncomfortable, and the room had an unpleasant smell especially the bathroom, which had a strong odor and was extremely cramped, making it difficult to move around. Power outlets were limited. We only had access to one, located at the foot of the bed, which was the most accessible in our room. It was also very noisy at night, as sounds from outside could be clearly heard inside. The air conditioning system was terrible as it was extremely cold despite adjustments, and the air blew directly onto our faces, making it very uncomfortable. One positive aspect of our stay was the front desk staff. They were very helpful in arranging airport transportation and assisting with luggage. However, the buffet area was too small to accommodate all guests, and the food was average at best. Overall, we were not so satisfied with our stay. The hotel felt outdated compared to others I have stayed at in Vietnam, and the quality did not justify the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal palace hotel is a top-rated hotel in Hanoi, Vietnam. Guests appreciate its convenient location, clean rooms, and efficient service.
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, room is very clean and staffs are awesome. If you want to stay in this area don't look anywhere else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating, cheerful and helpful hotel staffs. Strategically located in the center of Old Quarter area. Nice decoration room, friendly – helpful staffs, We booked Ha Long bay 2 days 1 night trip + sapa 3 days 2 nights by Ms. Jenny was great promotion.
Stayed 2 nights in Feb 2025

10/10 Excellent

Percy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs was Brillant and everything in this hotel is great, excellent tours. Highly recommending.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Service and location stand out. Very noisy and bustling area which would need to take more than one night to get used to. Breakfast was really good!
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons été accueillis dès notre arrivée, puis à nouveau lorsque nous sommes revenus de notre voyage dans la baie d’Halong. Le personnel était toujours professionnel, chaleureux, amical et efficace. Nous avions deux chambres communicantes qui étaient spacieuses, très propres et les lits très confortables. L’hôtel est idéalement situé. Hautement recommandé.

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean , value ، Great location with most wonderful hospitality and friendly staff , Jim, Sulli and the rest of the staff doing great job
Stayed 1 night in Dec 2024

10/10 Excellent

Naraly

Stayed 5 nights in Apr 2025

10/10 Excellent

Vicki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff who gave us a warm welcome with tea and hot towels. Even though we were way too early we could get into our room already which was great after a long flight. Also on the day of our departure they let us take a quick shower before we left for the night train.
Stayed 2 nights in Jan 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, great breakfast, comfortable bed. Good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le petit déjeuner était délicieux, la chambre était spacieuse et confortable. Le personnel était merveilleux et nous a fait sentir les bienvenus. Hautement recommandé
Stayed 1 night in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with the perfect balance between location, confortability and the noise. The people of the service, specially Fiona have been so kind and willingness
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, excellent staff and a great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Fannie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at the hotel, and I can’t think of staying anywhere else in Hanoi. The manager and all the staff are amazingly friendly and helpful, and make you feel very welcome. In particular, I loved the cheerfulness of the staff at breakfast. A great way to start the day. My room was spacious, comfortable and quiet. The hotel is in a great and lively location, close to Hanoi Train Street and a 7 minutes walk to the heart of the Old Quarter. Good variety at breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Vincenza

Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend this hotel!

Great service. We got picked up from the airport and dropped off at the hotel. Front desk recommended us great spots to check out. Even helped arrange an extra night for us in an emergency. Thank you!
Stayed 2 nights in Apr 2025