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Hanoi Royal Palace Hotel 2

4.0 star property

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Relax in a traditional setting with a comfortable sofa and armchair, facing a view of the street outside.
Enter a spacious interior with a door leading to an elevator and a fire extinguisher nearby.
Enjoy a wide selection of food and beverages in our well-organized buffet area.
Two double beds with matching headboards and footboards, a large window, and a city view.
Relax in this serene space with a large bed, side table, and wicker chair, offering a view of the outdoors from the balcony.

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(72 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | 1 bedroom, memory foam beds, minibar, in-room safe

Family Room with Large Window

9.2 out of 10
Wonderful
(38 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | 1 bedroom, memory foam beds, minibar, in-room safe

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(38 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

1 bedroom, memory foam beds, minibar, in-room safe

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

1 bedroom, memory foam beds, minibar, in-room safe

Premier Royal Suite City View

10.0 out of 10
Exceptional
(14 reviews)
  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | 1 bedroom, memory foam beds, minibar, in-room safe

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(12 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double Room, City View

8.8 out of 10
Excellent
(22 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room with Window

9.2 out of 10
Wonderful
(95 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

1 bedroom, memory foam beds, minibar, in-room safe

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4273 out of 4946 reviews
Rating 8 - Good. 327 out of 4946 reviews
Rating 6 - Okay. 182 out of 4946 reviews
Rating 4 - Poor. 97 out of 4946 reviews
Rating 2 - Terrible. 67 out of 4946 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Zar Chi

Traveled with group
Liked: Cleanliness, staff & service
The hotel location and staffs are excellent. But amenities and breakfast are just average.
Stayed 2 nights in Apr 2025

6/10 Okay

James

Traveled with group, Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra Yamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Mathew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service of this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived tired and lost in this big city. Right at the beginning the friendly staff helped is with the luggage and gave us refreshing drinks, he took care about everything so we had a perfect rest after the long trip. As we wanted to visit the city he gave us perfect directions and good tips what to do. The breakfast was eccelent and the room was verry clean. Awesome bathroom and perfect light. We really enjoyed our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never having been to Hanoi before it was wonderful to be greeted at the airport with a smile and driven to the hotel in a nice car. The hotel is located on a back street away from the hustle and bustle of the main road. We were greeted at reception by Alex who answered all our questions with a wealth of patience and lots of smiles. Without his help we wouldn't have found the things we were looking for so easily. The beds were clean and comfy which is so important to a good night's sleep. For the price, location and friendly staff I would recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 2 nights on Expedia.com.When i arrived hotel i have welcome drink and gave for good information about hanoi.They gave us the city map is really helpfun. The room is clean and the room have sreen TV and strong WiFi.The staff was so friendly especialy Mr Jimmi was very kindly and polite.He booked ha long bay and sapa tour for me,That is very very good trip. I have great time stayed here
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at The Royal Palace hotel for 2 nights in Feb 2025. The hotel is excellent value for money - the rooms are clean and are of good size. The service is very good too- te hotel staff booked our taxis for us and arranged for our laundry to be done. Would recommend a stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and convinient located
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the royal palace hotel 3 times for traveling in Vietnam,the staff where all extremely especially Mr tony spoke perfect English,he helped a lot of thing when I stayed there.He arranged all of the booking ha long bay 2 days 1 night on the Venus cruise boat for visiting ha long bay.When I comebacks hotel for stayed again,he gave nice room with big windows for seeing down streets.The room is clean and comfortable room. Great breakfast with a lot of food and drinks you can eat from 6.am to 10.am and if you check out early they will cook breakfast for you take away. There is perfect hotel I would like highly recommend if you do not hotel in Hanoi
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean and great atmosphere. Very nice people that help you in anything you may need. The price value elation is really very interesting and the location is really very close to the center of the city.
Stayed 1 night in Dec 2024

4/10 Poor

Laleh

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I booked this hotel because of very high ratings on Expedia and went with high expectations but my experience was very bad. Do not trust the 10/10 reviews that I really doubt their originality at this point. The staff of the hotel are really nice and helpful, the location is also very good and close to all tourist attractions. Other than this, the hotel does not look as clean as photos (check out mines for reference) and it does look like an old property. If you have issues with noise you will hear noise from the busy street, the hotel hallway/stairs and the room above through the bathroom. My room got upgraded through VIP Expedia perks but the room and access to things like power outlets, hangers, place to put towels etc were very inconvenient. If you book this hotel go with very low expectations and make sure to read the 2 and 3 stars reviews, which I read as soon as walked to my room and was shocked.
The stain on the tablecloth was there during my stay
White spots on the bed head
Outlets are hard to reach
Not much room in toilet for hanging towel or placing them
Stayed 3 nights in Apr 2025

10/10 Excellent

Lonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close to the city centre lake, shops, local supermarket, church. Great delicious breakfast, the best we tried! The staff was polite and friendly, always ready to help! The hotel had borrowed us umbrellas when it was rainy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fannie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff. Everyone was always very helpful and kind. Rooms are very comfortable and clean. Great location, within walking distance of the lake and other attractions. I enjoyed the breakfast, always chose the Vietnamese food, so delicious. And the Amora Spa was amazing, had a great massage. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was incredible. Incredibly clean and comfortable. Exceptional service. My little one was sick, and needed medical care, the staff especially Jenny, Sulli and Jimmy took care of everything including helping us find medical care, arranging complimentary baby friendly meals for breakfast, lunch and dinner and checking in on our family constantly. I've never had service that treated us as family and created a safe space like this. Beyond fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything, especially the service, congrats to all the team because everyone is always checking up to make sure you have a wonderful stay. Really comfortable, not a lot of rooms so pretty private atmosphere which is nice ! Location is perfect !
Stayed 2 nights in Feb 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel amical et emplacement fantastique dans le centre de Hanoi. Bon petit déjeuner frais et lit confortable.

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located at the old quarter and is accessible to all like food stalls, coffee shops, fruits along the street and Bahn Mi everywhere…♥️♥️♥️ The rooms are cozy and huge. Our breakfast was yummy aside from the array of food lining up in the buffet table, they have other menu that you can order upon eating like sunny side up eggs, pancakes, Phó and Bahn Mi and others.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice choice of hotel for Hanoi and easy to locate.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were so incredibly welcoming, kind and helpful. Lovely space, great location in old town. Couldn't hear outside noise from the room I stayed in so got a great rest after exploring. Cute breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Soraab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel that is super affordable as well. The staff was extra helpful and made my stay wonderful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay at Royal Palace Hotel in Vietnam! Miss Jenny went out of her way to make us feel welcome and taken care of, and Miss Sulli provided consistently friendly and attentive service throughout our visit. The staff really made the experience special, and we left feeling relaxed and well looked after. Highly recommend for anyone looking for great service and a comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, we could even walk to train Street with two young kids from here. On weekends the area around the lake is free from cars and we had the best time exploring from the hotel. The staff at the hotel are super friendly and very helpful. Breakfast was great. The family room was great for family of 2 adults 2 kids, the bath tub in the adults room is really awkward though so we only used the shower in the kids room. We absolutely loved our stay here. The pool was shallow and tiny, but the kids enjoyed for an hour or so in the middle of the day when it was too hot to be outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, staffs politeness, value for money and excellent customer services. We purchase the tour package through the hotel. The rooms are clean, wi-fi is good, simple good breakfast- a perfect choice in Hanoi. We will come back and recommend to friends to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique, le personnel a tout organisé, par exemple. Transfert depuis et vers l’aéroport, visites à la baie d’Ha Long, Sapa et les petites choses comme la lessive. . Très utile. Emplacement parfait pour les touristes. Chambre pas grande mais juste ce qu’il faut pour les voyageurs en solo, prix parfait aussi. Je reviendrai certainement.
Stayed 2 nights in Mar 2025