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Hanoi Royal Palace Hotel 2

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Business center
Premium Suite Large Balcony City View | View from room
Massages

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    5 min walk
  • St. Joseph's Cathedral of Hanoi
    6 min walk
  • Hoa Lo Prison Museum
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory foam beds, minibar, in-room safe, blackout drapes

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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The price is $66
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$75 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2861 out of 3108 reviews" "
Rating 8 - Good. 191 out of 3108 reviews" "
Rating 6 - Okay. 28 out of 3108 reviews" "
Rating 4 - Poor. 13 out of 3108 reviews" "
Rating 2 - Terrible. 15 out of 3108 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant, especially the breakfast service was fabulous. The range, quality and taste of the food was excellent. The staff were very helpful, polite and professional. The location being so close to the lake was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaxson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Beautiful room with special shower Very friendly and helpful staff contacting via WhatsApp and giving a personal touch Great restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a perfect location for exploring Hanoi, very close to the Lake, the hotel is beautiful and very clean, Jimmi and his staff are extremely helpful and genuinely lovely people who will do everything to make your stay a memorable one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Srisuda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jimmy was really helpful and friendly. The breakfast was amazing with lots of good options. The bedrom was lovely and the bed in the room was soo comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

Summer

Stayed 1 night in Sep 2024

10/10 Excellent

Summer

Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Stayed 1 night in Sep 2024

10/10 Excellent

Schultz

Stayed 2 nights in Sep 2024

10/10 Excellent

Declan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Declan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely some of the best staff I have come across at a hotel. They really make your experience so great, especially after arriving following 20 hours of travel! The room was pretty and comfortable although a little noise from rain/street. The location is right in the middle of the Old Quarter so to be expected though. We loved being so close to the lake and Old Quarter and breakfast was a really nice experience with good range of a La carte options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. The quality of the rooms and the facilities were excellent, everything you needed was there. The staff were so friendly and helpful, they couldn't do enough for you. Breakfast was lovely. I would highly recommend this hotel for a stay in Hanoi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chỗ ở rất tốt, thuận tiện cho việc đi lại khu phố cỗ, chung quanh thức ăn bán rất ngon; nhân viên nhiệt tình hỗ trợ khách ở từ việc phụ di chuyển hành lý đến tìm hiểu, trả lời những thắc mắc, câu hỏi của khách.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially at the reception, were all so kind and friendly, which made our short stay really pleasant and cheerful. We had to leave early at 6.30am for Sa Pa, which was before the official breakfast time. However, the staff were so kind that they actually packed for us some really nice, hearty sandwiches, bananas and yogurt drinks for takeaway. The sandwiches, though simple, were very well done with fresh ingredients, so I can imagine their indoor breakfast standards should be rather good! At the price, the room was a good size and very comfortable for a short stay; the location was very central but quiet enough for a restful night. The pressure and heated water from the shower heads were also consistent and reliable. We only stayed for a night and did not manage to check out all the facilities.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is exceptionall. Roof terace is added bonus. All the staff were lovely and helpful but all the compliments go to Jimmi , hotel manager, who was very welcoming, helpful and warm. Highly recommend the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

ANH THU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, near to the lake instead of inside the noisy streets inside old quarters. Staff is friendly and always there to assist and help with the challenges we faced during the trip. Nice rooms with clean towels and bedsheets
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the lake and anything you can imagine in terms of food and shopping. Nice strolls around the Old Quarter etc. Hotel is nicely decorated, simple but comfortable. Staff always ready to help with a smile.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the friendly and attentive staff. offer me the can from hotel to airport. was very helpful. i was there kinda sick because of the rain on my last morning - they were helping getting me the medicine and made sure im okay before going to the airport. surely will come back with my family trip!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is pleasantly beautiful and clean. the ambience and the staff are really great. if I’ll be going back to hanoi, I’ll book this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place has a very warm feeling when entering. Staff are ready to welcome you. The room was very nice and comfortable. The bathroom was a little small, but perfect for one person. Jimmy was very helpful and kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel are very friendly and helpful. The bed was very comfortable and the room was spacious. The location of the hotel is great, it’s close to many amenities, most things were within walking distance. We had a great time at the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific. Staff were very professional and helpful. Room was comfy, clean, and beautifully furnished.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jameela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was plentiful and delicious. The family room was huge. Staff was very friendly. The hotel is extremely close to the lake, and there are coffee shops and restaurants nearby.
Stayed 2 nights in Sep 2024

6/10 Okay

Alyson

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Marcel, Paramaribo

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpfull
Stayed 2 nights in Sep 2024

10/10 Excellent

Titus

Stayed 1 night in Sep 2024