Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Balcony view
Front of property - evening/night
Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Royal Panorama Suite City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premier Royal Suite City View

  • City view
  • 506 sq ft
  • Sleeps 6
  • 3 Queen Beds

Royal Suite, City View (2 Double and 1 Single Bed)

  • City view
  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

Deluxe Double Room, City View

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

  • City view
  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3825 out of 4443 reviews
Rating 8 - Good. 296 out of 4443 reviews
Rating 6 - Okay. 167 out of 4443 reviews
Rating 4 - Poor. 91 out of 4443 reviews
Rating 2 - Terrible. 64 out of 4443 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jayesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful and courteous staff. Have a great hospitability and worth staying at the hotel. Make sure we are all set and connected to other hotels of forward destinations and taking care of transportations all the way
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, best location

10/10 Excellent

Donovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to this hotel twice. Everything from the rooms to location and breakfast were excellent. However what was truly remarkable was the stuff. Everyone was extremely friendly and welcoming and helped us with everything we needed from finding us sim card, taxis, services and shops we needed. Additionally, since for our second stay we had to arrive very early in the morning they offered us breakfast and despite being fully booked they managed to check us is 5 hours before check in time! We would like to thank the stuff for their truly excellent hospitality and we hope to see them again in our next visit to Hanoi.

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
훌륭한 위치, 편리한 이동 직원들은 매우 세심합니다 일찍 가서 아침을 먹을 수 없었기 때문에 친구들이 음식을 싸서 가져다 주었는데 모두 맛있었습니다.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hanoi Royal Palace is excellent, from the manager Jimmi to the Bell desk helper. From the time we booked the hotel for our family trip, Jimmi, the manager, has helped us to organize our trip, arranged tour to Ninh Binh and Ha long Bay cruise and all tours are great at reasonable price, giving our family a wonderful, memorable, stress free trip since everything has gone the way that we expected . The hotel is boutique but it's very clean, centrally located, 5 minutes walking to Hoan Kiem lake and provides a 5 star service. All staff members speak English well and are very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was excellent! We had Jennie contacted us beforehand and their service was outstanding. Their staff members also communicate English well which helps us with our needs. We appreciate that the hotel is located in the central of Hanoi, regardless the busy road we are still able to enjoy the peace and quite.
Stayed 1 night in Feb 2025

10/10 Excellent

JENNY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. The service are great from the beginging till end. There is a gentleman at the front will help you with the luggages and bring it to your room. The room is nice and spacious. Would definitely book again.
Stayed 2 nights in Feb 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good central location, we booked a room with a balcony so it felt spacious, very noisey from the road below, but only to be expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location It was very quiet in the rooms although you are in a busy area The staff at the reception is great I have received a room upgrade because my husband had his Bday and we extended our stay and the staff managed to give us the upgraded room every day actually Free Bday cake for my husband They kept our luggage while we were 2 days on a trip
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location, paired with very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement de luxe avec d’excellents équipements

Nous avons adoré l’emplacement et la qualité des installations. L’accueil que nous avons reçu du personnel était super - le personnel dans l’ensemble était très serviable et poli, sans être autoritaire.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They checked us in at almost 3 am. as our flight got delayed. Staff is very friendly and accommodating. Great location in the heart of the old town. Can very much recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Eppo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Jimmy is very kind.
Stayed 2 nights in Feb 2025

2/10 Terrible

Son

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is a 1 star hotel….hotel pictures are not accurate representations of the hotel facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Luc, Fountain Valley

Disliked: Cleanliness
Very poor property and very old
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Stayed 4 nights in Feb 2025

8/10 Good

Whytefield, Stittsville

Traveled with partner
Liked: Cleanliness
Hanoi Royal Palace Hotel 2 is a small older hotel. It rained the entire week we stayed there and our room felt damp. There was always condensation on the windows as well as the walls and floor in the bathroom. There was no fan in the bathroom which added to the problem. Rooms are not soundproof and the noise from the busy Hanoi traffic was constant. On the positive side, the staff were all excellent. The place was clean and well cared for. The breakfast was good and the service was great. Our room had a large balcony but the weather prevented us from using it.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable . Great location. Checked in in the middle of the night .. this was no problem at all.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are amazing, so so friendly and welcoming and will help you with anything you need. thank you for being so kind and welcoming us to your hotel! even the kitchen staff are super lovely. also appreciated the English speaking channels on the TV. good location too on the Main Street near a circle K

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff ( Sulli and Jimmy). Great location!!!

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with best view and best receptions Suli help me with everithing Lovely place
Stayed 1 night in Feb 2025

10/10 Excellent

Henrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Old Town Quarter Location on main Street, Steps to Lake, Night Market, Shopping, train street.