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Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Business center
Premium Suite Large Balcony City View | View from room
Massages
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoa Lo Prison Museum
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory foam beds, minibar, in-room safe, blackout drapes

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 3113 out of 3409 reviews
Rating 8 - Good. 238 out of 3409 reviews
Rating 6 - Okay. 28 out of 3409 reviews
Rating 4 - Poor. 14 out of 3409 reviews
Rating 2 - Terrible. 16 out of 3409 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnearin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value and perfect location in Hanoi! The staff was incredible and always aiming to please. Rooms are comfortable, clean, and spacious.It's a fairly new hotel in a great location....we could walk everywhere. The beds were a little bit hard for my liking but it didn't stop me from having a great night's sleep. There was a minor conflict with our booking, as the previous person in our room decided to have a late check-out. The manager was extra-accomodating offering us discounts or accomodation at the sister hotels to make up for our inconvenience. The manager ensured we were well taken care of and what could have been a huge annoyance was handled professionally with above-and-beyond service! I highly recommend staying here for those who are looking for good value and top-quality service. I would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Sea Bright

Traveled with partner
Liked: Property conditions & facilities
Friendly helpful Staff, central location and good value for money, make this a highly recommended mid-range budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

sally

Traveled with family
Liked: Cleanliness, staff & service
Staff here is amazing and very friendly and helpful. The building/rooms it self is old and seemed run downed. The washroom had a weird smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 (including boys aged 13 and 11) stayed for 5 nights at the Hanoi Royal Palace Hotel 2 and found it was good. The location is excellent - in the heart of the Old Quarter with Hoan Kiem Lake, Train Streets, and zillions of other stores, dining options, and sights within short walking distance. The staff were all excellent and SO helpful (including helping us order pizza one evening). The Family Room with Large Window that we’d reserved for 5 nights turned out to be smaller than we’d hoped for, and we still ended up staying 3 nights in such a room, but staff were helpful with providing us a low cost upgrade to a larger room for a couple nights when one was available which helped us make do with the smaller room for three nights. We might not book the smaller room again if a larger room is available for just a little more cost. Rooms were clean and beds were comfy. Breakfast was good. And again location was awesome! Would recommend.

8/10 Good

Soy Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was excellent, patient & helpful. Hotel location is perfect for staying near Old Quarter, convenient yet not too noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights. The hotel is situated in an alley so not much disturbance from the honking on the streets. Short walk to shops and to Quan An Ngon for Vietnamese food. The staff are friendly. Cuong was especially helpful. The breakfast, fruit juices and internet access are a nice touch. The staff made every effort to make sure we were comfortable. Will definitely recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just 5 minutes walk to Hoan Kiem lake, rooms were perfect-spacious, clean with all amenities,we can honestly compare it to a 5 star hotels room. What really impressed me though was the kindness of the staff. They were really there when we needed sth. My warmest greetings to Jimmi and Suly! We will really miss them!
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful reception staff - arranged day trips and taxis very efficiently. Rooms were spacious and clean, room service very good. Staff all very happy and seemed genuinely pleased to see us. Breakfast good, omelettes made to order and fresh fruit available. Perfect position to explore old town and French quarter and easy walking distance to the lake - as long as you take card crossing the roads. Saturday seemed to be car free day - enhanced general experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well appointed, spotlessly clean, well located and the staff very welcoming -what more could you ask for! The hotel gave advice on tours and travel and their descriptions and recommendations proved accurate and useful. They arranged train, boat (Halong Bay), and air travel plus a bus tour, for me and and met and delivered me to each with no fuss I would definately stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnearin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at this hotel and cannot speak more highly of it. Staffs were so friendly and welcoming. In the old part of Hanoi which is great for wandering the little streets full of local charm and lots of great eateries all round. The breakfast was great each morning freshly cooked and a nice choice. We stayed in two different rooms one night in a deluxe and one is a Royal room. If you can afford the Royal room do as it had a lovely big balcony overlooking the city. The staff once again was wonderful and they are a credit to the hotel. Anyway to sum up a great hotel and good location - we wouldn't hesitate to return again

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the deluxe room and was very nice and clean. The staff were excellent and friendly and very helpful. We booked direct with the hotel and communications channels were brilliant maintained to ease any pressures as this was our first visit to Hanoi. We were picked up from the airport byb the hotel. Great location to walk around the old quarter and take in the life of Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilie Kjærbye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the pleasure of staying at this hotel for 1 night. Being a solo traveler the staff here made me feel welcome from the very second I walked in. They arranged my airport transfer. The rooms are top quality and clean with all the modern convinces, flat screen TV, aircondintioned and lovely bathroom. The decor is fresh and modern with nice ambient lighting. The staff arranged my day tour of Hanoi and also my 3 day trek to Sapa and breakfast was a nice mix of Western or Asian choices. As my train did not leave for Sapa until 8pm I was able to have my room until 5pm for half the normal rate. Even though I was not planning to stay in Hanoi after my return from Sapa the staff arranged for me to be picked up from the train station at 5am in the morning, took me back to the hotel let me shower and gave me breakfast. After breakfast they once again had my airport transfer arranged for me. I travel quite a lot and you would be very lucky if you found another hotel in this price range that offers such friendly and professional service All in all a great place to base your stay in Hanoi as its location is perfect and close to all the major attractions. 10 out 10
Stayed 1 night in Nov 2024

10/10 Excellent

Huan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Nov 2024

8/10 Good

jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Royal Palace 2
Wonderful staff. Room was large enough and in good condition except both beds were very uncomfortable. One has metal springs poking into my back and side. The other was a little better but very hard/firm. The room was quiet even though it is in a busy area. Breakfast was very good
Stayed 2 nights in Nov 2024

8/10 Good

sally

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Joshua, Little Mountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - Jennie was an excellent host and upgraded us to a suite- the entire staff is very attentive, kind, and really seems to care about the experience. The property is great, awesome location near all the action, yummy buffet breakfast with many options, and very clean. I highly recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Everyone was extremely nice. They received us with a fresh towel, cookies and water while our room was ready, it only took two minutes. The room was excellent, with flowers and all amenities as expected. Next they at check out I realized people just care to make sure you have a good experience as I saw it with other customers. I recommend this hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Sedge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, great location and clean
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was amazing. Rooms were decent for a busy stay and in the greatest location of old quarter
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2 nights in deluxe city view with big window very compt the bed.Manage Jimmi is helpfull he helped us found the camera i forgot on the taxi and he organized ha long bay trip with very nice boat.Thank you mr Jimmi I will recommend hotel to my friend
Stayed 2 nights in Oct 2024

10/10 Excellent

Ember

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend this place!
This is a great little hotel in the old quarter. Great location, quiet room and great price. They even booked my sapa trip for me, which is a great plus. Jimmi and Phuong were really helpful and really nice and chatty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable . Great location. Checked in in the middle of the night .. this was no problem at all. Jennie was very helpful with the communication prior to arrival. Organised transport to the airport for two different times :)
Stayed 2 nights in Nov 2024

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staffs, New facilities. Easy to walk around to lake, night market, food, they have Travel desk so book some tour with them Halong, Ninhbinh for great value and excellent service. Highly recomended