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Hanoi Royal Palace Hotel 2

4.0 star property

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes
Premium Suite Large Balcony City View | View from room
Business center
Massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Panorama Suite City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory foam beds, minibar, in-room safe, blackout drapes

Family Room with Large Window

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory foam beds, minibar, in-room safe, blackout drapes

Premium Suite Large Balcony City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory foam beds, minibar, in-room safe, blackout drapes

Day Use - 3 Hours Only

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

Memory foam beds, minibar, in-room safe, blackout drapes

Premier Royal Suite City View

  • 506 sq ft
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory foam beds, minibar, in-room safe, blackout drapes

Royal Suite, City View (2 Double and 1 Single Bed)

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory foam beds, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room with Window

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory foam beds, minibar, in-room safe, blackout drapes

Family Suite, 1 Double and 2 Single Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Hanoi Royal Palace Hotel 2

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services, and 24-hour room service are onsite.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers spa services, a library, and a terrace. Parking is available onsite for a surcharge.

Hanoi Royal Palace Hotel 2 has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3409 out of 3954 reviews
Rating 8 - Good. 260 out of 3954 reviews
Rating 6 - Okay. 142 out of 3954 reviews
Rating 4 - Poor. 84 out of 3954 reviews
Rating 2 - Terrible. 59 out of 3954 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of hotel was good, room was clean and comfortable and staff helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled last minute and Jennie helped us to book a cruise to Halong Bay with less than 24 hours even before we arrived st the hotel. Jimmi was extremely helpful with all the excursions and very very kind. Very clean rooms and comfy bed. Perfect location, quiet street 5 mins away from the center. Wish we could have stayed more with them! Thanks Jimmi we had an Amazon experience!!
Stayed 2 nights in Oct 2024

10/10 Excellent

chew rui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times in the past but this is the first time since the hotel was refurbished in 2019. I am happy to report that all the good things are still the same-friendly staff, good breakfast, excellent laundry-and the rooms are even better than before. We stayed in a dragon suite which was lovely with new floor to ceiling windows. The bed was amazing-so comfortable! The bathroom had been modernised and now has a great walk in shower. The location is perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Kirandeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (2 female travellers) has a great time staying at the hotel before and after a tour. They went above and beyond to make our stay comfortable. They quickly acted upon our requests and responded well to all emails. The rooms were clean and staff were friendly. It was what we needed after a muddy trek in Sapa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, with good facilities and amenities. Staff provide great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay. Will stay here every time I visit. The staff make it more amazing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフはとてもフレンドリーで親切です
このホテルの素敵で静かな部屋は、ハノイ旧市街の完璧な場所にあります。とても清潔な部屋、多くの選択肢があるおいしい朝食。スタッフはとても親切で、ハノイを訪れて食事をするための関連情報を提供しています。ジェニーとスリーの推薦と同情に心から感謝します。
Stayed 2 nights in Oct 2024

10/10 Excellent

Billie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious with a lot of choices, great service and the staff were the best thing here

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in prime location.easy walk to most tourist sites in Hanoi (though watch the weather if it rains it really pours) there is a enormous choice of restaurants within 5 minutes walk. Breakfast choices are varied and there’s plenty of it. The rooms are a bit small but if you spend a lot of time in your room you are wasting your holiday. All the staff a really friendly and eager to help with anything you need
Stayed 2 nights in Dec 2024

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était moderne et toujours propre. Le petit déjeuner était bon mais le personnel était exceptionnel, ils étaient très sympathiques et serviables avec tout, rien n'était trop leur demander. 11 étoiles sur 10 pour le service client.
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Staff & service, room comfort
2-night stay!
Spent two nights at this hotel and the service by the staff was really good overall. We booked a one day tour through the hotel which was nicely put together. The location is great as well and makes it a great location! What I thought could be improved, is the quality of the breakfast as well as better upkeep/maintenance of the hotel in general.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lewis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose this hotel because it is quite near Hoan Kiem lake and the price was right. The staff was cheerful, informative and very helpful. They responded quickly to our queries we asked via Expedia.com. The breakfast was good. The rooms were clean. Overall we enjoyed our stay at Royal palace hotel
Stayed 12 nights in Dec 2024

10/10 Excellent

Jung Ha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Highly recomended. The breakfast buffet food selection is delicious and very clean room. Will definitely return here. The staff attended to all our request and assisted us in finding our destination around the old quarter. Special Suly, Jenny and Jim for their awesome service. We live this hotel.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great find! Recommended by a friend and it was perfect for our needs. Worked with staff to book tours and they were very accomendating! The staff (Jimmy) was amazingly friendly and helpful. We booked our tours throught the hotel (Ms. Jenny) and it could not have been easier. The tours were well organized and friendly as well, which shows well for the hotel-I am so glad they use good tour groups. Breakfast was really good and you could order from a menu or have cereal and fruit or both! Wonderful Stay!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I spent 1 night here in Oct 2024. We found the hotel staff very friendly and helpful. They let us use their computer to book a hotel for our next destination and to print out tickets for our flights. When we arrived in the hotel they upgraded us to a bigger room for no extra cost. The hotel is located in the heart of the Old Quarter near good restaurants and within easy walking distance of some of the major sights such as the Hoa Lo prison. Our room was a good size and comfortable and on arrival they had put rose petals on our bed, which was a nice touch. Breakfast was substantial and included your choice of eggs and a good selection of local fruit. Would definitely stay here again, as it was such good value.
Stayed 1 night in Oct 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Capris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend staying at this hotel if you are visiting Hanoi. It’s in perfect walking distance to most tourist attraction and is situated in the old quarter. The staff were so friendly and helpful. They really look after you, we were able to get SIM cards at the reception desk and the girls set them up on our phones! They also organised our trips for us so you don’t need to stress about finding a good travel agency - they do it all from the reception desk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anoop, ALBUQUERQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my friend for couples of days. The staff was outstanding. They seem doing their best to help their guests with a lot of recommendations for food, tours and visiting places. Thank you,Jimmi, Jennie,... You guys are the best. Superior room was a bit small but cozy and quiet. Can’t avoid the small size if you stay in the old quater so it wasn’t a problem with me. The breakfast was good with lots of choices. However if you are vegetarian or have special requests, you should tell them first.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly! Jennie helped when we wanted to book a tour of Halong Bay and got us a car to the airport when we left. The location was great! Short walk to Hoan Kiem Lake and the water puppet theater. Great street food, people watching and shopping right outside our door. The room was clean and the shower was hot :)

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we booked our accommodation until we checked out, our stay was wonderful. Room very comfortable and clean, breakfast delicious. The receptionists were all amazing and made us feel welcome the moment we arrived, good service. Our requests were always handled professionally and never a problem. A special thank you to Miss Jennie for all her assistance and making our stay in Hanoi memorable. Thank you to all the staff at Royal Palace Hotel. Highly recommended!
Stayed 1 night in Dec 2024

10/10 Excellent

Thanh-Hang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a city, so the building is a little older as expected. Good Location as it's right outside the Old Quarter. Our room was very spacious. It was very nice and clean. Staff was great!
Stayed 2 nights in Dec 2024

8/10 Good

Bastian

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud neighborhood and bad noise insulation, you won’t be able to sleep in …
Stayed 5 nights in Dec 2024