Victor Gallery Hotel & Spa - Victor Group

5.0 star property

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Photo gallery for Victor Gallery Hotel & Spa - Victor Group

Bar (on property)
Exterior detail
Business center
Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
$85
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Classic Double or Twin Room (Internal window)

9.8 out of 10
Exceptional
(50 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

King double room with city view

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Honeymoon Room, 1 King Bed, Bathtub, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Victor suite room with Balcony

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Victor Gallery Hotel & Spa - Victor Group

5-star Hanoi hotel, connected to a rail/subway station in Old Quarter
This hotel features a full-service spa, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Victor Gallery Hotel & Spa - Victor Group offers 100 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Victor Gallery Hotel & Spa - Victor Group features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This Beaux Arts hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2025.

Victor Gallery Hotel & Spa - Victor Group has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered on select days.
Victor Family restaurant - This family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 399,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Bicycle tours
  • Books
  • Farming classes
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator (24 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2025
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to December 31:
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 799000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 399000 per day
  • Rollaway bed fee: VND 799000.0 per day
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number +8498567533

We should mention

This property caters to LGBTQ+ guests
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Victor Gallery & Hanoi

Victor Gallery Hotel & Spa - Victor Group Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 617 out of 731 reviews
Rating 8 - Good. 37 out of 731 reviews
Rating 6 - Okay. 28 out of 731 reviews
Rating 4 - Poor. 23 out of 731 reviews
Rating 2 - Terrible. 26 out of 731 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

hillhij

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff, good location, good breakfast and beautiful room
Stayed 1 night in May 2025

10/10 Excellent

Esther

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good service, large room, perfect location too.
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Kathrine Czarina

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of old qurt
Stayed 11 nights in Jun 2025

10/10 Excellent

dyerdy

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with exceptional service, nice room, good massage service and great location too.
Stayed 1 night in May 2025

10/10 Excellent

Horacio

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in May 2025

10/10 Excellent

demore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 친절한 직원들, 좋은 위치, 훌륭한 투어
Stayed 1 night in May 2025

10/10 Excellent

Cyndi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with professional staff and large room.
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with professional staff and large room.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay . Staff very helpful and breakfast is owesome.
Stayed 7 nights in Jun 2025

10/10 Excellent

Oneida

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked only 1 night at Victor Gallery hotel & spa and upon arrival, we booked ninh binh 1 day tour + ha long bay 2 days 1 night tour with their staff were excellent and good promotion, arranging everything smoothly. The rooms were clean and comfortable, providing a great rest before our tours. We particularly enjoyed the spa facilities, which helped us unwind after a long day of travel. Overall, a very pleasant experience.
Stayed 1 night in May 2025

10/10 Excellent

Vincent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our classic double room internal window was clean, nice, good value and provided a comfortable stay. The hotel staff were friendly and attentive, making the experience even better. Definitely recommended for travelers seeking a budget-friendly option without sacrificing quality. Additionally, its convenient location made exploring the city hassle-free. Free Wi-Fi and breakfast added great value to the overall stay, making it a perfect choice for both business and leisure travelers.
Stayed 1 night in May 2025

10/10 Excellent

margarita

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Victor gallery hotel is one of the best hotels in Vietnam, We stayed there. The staff were incredibly friendly and attentive, making our stay even more enjoyable. The rooms were spacious, clean, and had breathtaking views. Highly recommended for anyone visiting Vietnam. The complimentary breakfast was delicious, offering a variety of local and international dishes. Conveniently located near major attractions, it made exploring the city effortless. We look forward to our next visit.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor gallery hotel & spa has a very good location and offers easy access to popular attractions, restaurants, and public transport. The staff is friendly and helpful, making the stay comfortable and convenient for travelers. Additionally, our room was clean and well maintained, providing a pleasant atmosphere for relaxation. We appreciated the complimentary breakfast, which offered a nice variety of options to start the day. Overall, this hotel exceeded our expectations and we would definitely consider staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, we booked our package tour as Ha long bay 2 day 1 night tour + sapa 3 day 2 night tour + Hoalu - tamcoc 1 day tour with hotel staff and were impressed by the seamless coordination. Each guide was knowledgeable and friendly, making our experience memorable. The accommodation was comfortable, and transportation was punctual, allowing us to fully enjoy the stunning landscapes and cultural sites throughout the trip. We had a free upgrade to King room city view was beautiful, large room and modern amenities made our stay even more enjoyable. The meals provided were delicious and authentic, giving us a true taste of local cuisine. Overall, the trip was a perfect blend of adventure and relaxation. We highly recommend this package to anyone visiting Vietnam.
Stayed 1 night in May 2025

10/10 Excellent

henry

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very surprised by Victor Gallery hotel service. The staff was attentive, friendly, and made our stay comfortable. The rooms were clean and well-maintained, and the amenities exceeded our expectations. We would definitely recommend Victor Gallery Hotel to anyone visiting the area. The location was also perfect, close to popular attractions and dining options, making it easy to explore the city. We look forward to staying here again on our next trip. Overall, a fantastic experience that truly exceeded our expectations. Additionally, the hotel's dining options were delightful, offering a variety of delicious meals that catered to all tastes. The cozy ambiance made each meal enjoyable. We truly felt valued as guests, making our stay memorable in every way. Highly recommended for a perfect getaway!
Stayed 1 night in May 2025

10/10 Excellent

isabella

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good time at Victor Gallery hotel & spa. The rooms were cozy and the staff incredibly friendly. We enjoyed relaxing spa treatments and delicious meals. I can't wait to visit again. The location was perfect, allowing us to explore local attractions easily. Every moment felt special, thanks to the attentive service and peaceful ambiance. I highly recommend Victor Gallery for a rejuvenating getaway. I am look forward to making more memories here soon. The attention to detail truly made our stay exceptional. We appreciated the thoughtful amenities and the peaceful garden area, perfect for morning coffee. Whether for relaxation or adventure, Victor Gallery Hotel & Spa is an excellent choice. Highly recommended for anyone seeking a memorable escape.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Victor Gallery hotel & spa The location was perfect, and the staff made us feel truly welcome. The spa treatments were relaxing, and our rooms were clean and stylish. We can't wait to return on our next trip! The dining options also exceeded our expectations, with fresh, flavorful dishes that catered to all tastes. Overall, Victor Gallery hotel & spa offers a perfect blend of comfort and luxury for an unforgettable stay. Highly recommended for anyone visiting the area.
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a free upgrade to a premium city view room that had a nice view. The staff was friendly and attentive, making our stay even more enjoyable. Breakfast had a good variety, and the location was perfect for exploring the city. We booked ninh binh tour. It was good and cheap. The hotel’s cleanliness and comfortable beds made it easy to relax after long days of sightseeing. Overall, a great value for the price and highly recommended for travelers looking to experience the city with convenience and comfort. The hotel also offered helpful local tips, making our excursions smoother. We definitely plan to return on our next visit.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was large, very clean and well-lit, with big windows offering a stunning view of the city. The comfortable bed and thoughtful amenities made our stay truly enjoyable. The hotel staff were friendly and attentive, always ready to assist with any requests. The breakfast served each morning was delicious, featuring a variety of fresh options that energized us for the day ahead. Overall, an excellent experience we would gladly repeat. The hotel's convenient location allowed us to explore nearby attractions easily, making our trip all the more memorable. We left feeling refreshed and grateful for such a wonderful stay.
Stayed 1 night in May 2025

10/10 Excellent

lorenzo

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed only one night at Victor Gallery hotel & spa, but it left a lasting impression. The staff were friendly, the rooms clean and comfortable, and the spa services perfect for relaxing after a long day of travel. Overall, it was a pleasant experience that I would recommend to others seeking a brief yet enjoyable stay. The location was also convenient, close to local attractions and dining options, making it easy to explore the area even within a limited time. We look forward to returning for a longer stay in the future.
Stayed 1 night in May 2025

10/10 Excellent

Dimitar

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Victor gallery hotel has a great staff. They are always friendly and attentive, making guests feel welcome throughout their stay. The team goes above and beyond to ensure comfort and satisfaction, creating a truly memorable experience. Their professionalism and warmth set the Victor Gallery Hotel apart from other property. The hotel's elegant decor and clean, comfortable rooms provide a relaxing atmosphere, perfect for both business and leisure travelers. The convenient location allows easy access to nearby attractions, making every visit enjoyable and hassle-free
Stayed 1 night in May 2025

8/10 Good

Rehina, Portsmouth

Stayed 2 nights in May 2025

4/10 Poor

Yong Joon

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Jayata

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ait was no where close to tye 4 / 5 star that expedia rated it. 2 star at the best. Run down, bad hard beds and pillows, broken curtains, leaky taps and showers. We continued our stay only because it was for a nights sleep. The hotel looked more like a store room. Very deceptive pictures Disappointed with expedia as well
Stayed 1 night in May 2025