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Hanoi Victor Gallery Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Breakfast, lunch and dinner served
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Room, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Family Room, Connecting Rooms, City View

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Victor suite room with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Victor suite room with Balcony

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

King double room with city view

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 1 King Bed, Balcony, City View

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Honeymoon Room, 1 King Bed, Bathtub, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (Internal window)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Double or Twin Room, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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About this property

Hanoi Victor Gallery Hotel & Spa

4-star Hanoi hotel, connected to a shopping center in Old Quarter
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.
Hanoi Victor Gallery Hotel & Spa features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This Beaux Arts hotel also offers spa services, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2022.

Hanoi Victor Gallery Hotel & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered on select days.
Victor Family restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 699000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number +8498567533

We should mention

This property caters to LGBTQ+ guests
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Victor Gallery & Hanoi

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 546 reviews
Rating 8 - Good. 30 out of 546 reviews
Rating 6 - Okay. 20 out of 546 reviews
Rating 4 - Poor. 17 out of 546 reviews
Rating 2 - Terrible. 20 out of 546 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stayed 3 nights in Jan 2025

6/10 Okay

Anuroop, CHICAGO

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sabir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Stayed 4 nights in Jan 2025

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. The lock on our room was broken and had to be fixed; and safe had to be replaced and was not achored allowing the staff to carry away the old to replace with another. The bed is very uncomfortable (--too firm) without any extra pillows. The staff, however, were very helpful, friendly, and assisted us with directions and car services.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Darren

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Baolan

Stayed 1 night in Dec 2024

8/10 Good

Sam, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gifford

Liked: Staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff

8/10 Good

Robert

Stayed 4 nights in Oct 2024

2/10 Terrible

Mike

Stayed 3 nights in Oct 2024

6/10 Okay

Ernesto

Stayed 1 night in Oct 2024

6/10 Okay

Roisin

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location, good value
This hotel had a great location at a great price. The room we stayed in did not match the images on the website. I believe those images are from the sister hotel which is across the road. The rooftop bar is also not at this hotel, it is at the sister hotel across the road. Only a 2 minute walk away. The room was fine. The air conditioning was amazing! The staff were lovely. The room had some parts that needed to be touched up, such as the skirting boards and some parts of the walls were stained but nothing worrying, only aesthetic fixes needed. Overall at this price it was worth it.
Stayed 8 nights in Oct 2024

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Not like the pictures.
The photos are a bit deceiving. It’s not as nice as the photos. Hotel seems nothing like the pictures. Also, the bar is not located in this actual hotel. It’s at a different hotel. I checked in at 2 PM got escorted to two rooms. None of them were clean housekeeping was still working finally checked in the third room that was already.
Stayed 1 night in Oct 2024

6/10 Okay

Tak Him

Liked: Staff & service
appearance is OK but room decoration looks old and some bad smell due to renovation.
Stayed 1 night in Oct 2024

8/10 Good

Jojie

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peony was so friendly, helpful and efficient and we were grateful for her English speaking ability. Our arrival was delayed by several hours and the taxi was unable to drop us right outside hotel - the traffic was nuts- Peony appeared out of nowhere and grabbed both our suitcases , wheeled them with is tottering behind, through a million motor bikes and cars back to the hotel. Impressive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place had intermittent wifi . Towels were old. Breakfast stale cereal. Good location is a bonus.
Stayed 1 night in Sep 2024