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Hela Vinhomes

5.0 star property

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Lake
Standard Studio, City View | City view
Standard Apartment, Pool View | Living area | 55-inch flat-screen TV with satellite channels
Standard Apartment, Pool View | Frette Italian sheets, premium bedding, memory foam beds, desk
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Housekeeping
  • Outdoor Space
  • Air conditioning

Explore the area

Map
119 Tran Duy Hung, Cau Giay, Hanoi, 100000
  • Vincom Tran Duy Hung
    ‪2 min walk‬
  • Vietnam National Convention Center
    ‪17 min walk‬
  • Hanoi Museum
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Apartment, Lake View

Standard Apartment, Lake View | Frette Italian sheets, premium bedding, memory foam beds, desk

Standard Apartment, Lake View

  • 753 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, City View

Standard Studio, City View | Frette Italian sheets, premium bedding, memory foam beds, desk

Standard Studio, City View

  • 484 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Pool View

Standard Apartment, Pool View | Frette Italian sheets, premium bedding, memory foam beds, desk

Standard Apartment, Pool View

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

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About this property

Hela Vinhomes

5-star Hanoi aparthotel, connected to a rail/subway station in Cau Giay
This aparthotel features 2 restaurants, 3 outdoor pools, and 10 coffee shops/cafes. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, valet parking, massage/treatment rooms, and laundry facilities are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include a memory foam bed and Frette Italian sheets, and also available are free WiFi and a balcony. Change of towels is available on request.
Hela Vinhomes offers 50 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies or patios. Memory foam beds feature Frette Italian sheets and premium bedding. 55-inch flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at one of the 10 coffee shops/cafes. The property also has a grocery/convenience store. A computer station is located on site and wireless Internet access is complimentary. Hela Vinhomes features 3 outdoor swimming pools. For a surcharge, the property provides an area shuttle within 100 kilometers and an airport shuttle (available 24 hours). This luxury aparthotel also offers spa services, a library, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite parking is available (surcharge).

Hela Vinhomes has designated areas for smoking.

Hela Vinhomes has 2 restaurants on site.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • 3 outdoor pools
  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 km
  • Bus station shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Valet parking on site (VND 20,001 per stay)
  • Onsite parking options include a carport

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • 10 coffee shops/cafes
  • 2 restaurants
  • Champagne service
  • Couples/private dining
  • Dining table

Bedrooms

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • Art gallery
  • Evening entertainment
  • Games
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Walkway to water

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Computer station
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Area rugs in room
  • Elevator (60 inch wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Limited-hour front desk
  • Local maps
  • Lockers
  • Luggage storage
  • Meal delivery service
  • Mobile key entry
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • Connected to a convention center
  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a business district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • On a lake

Things to do

  • Arcade/game room
  • Designer stores
  • Shopping mall
  • Supervised activities for children
  • Swimming nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 units
  • Bed sheets changed on request
  • Garden
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per person (one-way)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 2 years old)
  • Valet parking fee: VND 20001 per stay
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hela Vinhomes
Hela Vinhomes Hanoi
Hela Vinhomes Aparthotel
Hela Vinhomes Aparthotel Hanoi

Hela Vinhomes Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Yin Chieh

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ð?t

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is centrally located. All amenities as described and I loved the view of the city at night.
Stayed 1 night in Nov 2024