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HOTEL de LAGOM

4.5 star property

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Photo gallery for HOTEL de LAGOM

Outdoor pool, open 6:00 AM to 5:00 PM, pool umbrellas, sun loungers
Property entrance
Front of property - evening/night
Daily cooked-to-order breakfast (VND 350000 per person)
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • Spa
$80
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
30B-C-D Ly Nam De, Cua Dong Ward, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Double or Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Double or Twin Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room, Balcony, Courtyard View

Premium Double Room, Balcony, Courtyard View | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Double Room, Balcony, Courtyard View

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Junior Suite, Balcony, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, City View

Grand Suite, 1 King Bed, Balcony, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Grand Suite, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Terrace, City View

Signature Suite, 1 King Bed, Terrace, City View | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Signature Suite, 1 King Bed, Terrace, City View

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms

Family Suite, 2 Bedrooms, Connecting Rooms | City view

Family Suite, 2 Bedrooms, Connecting Rooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony | 2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Family Suite, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, 2 Twin Beds, Balcony, Garden View

2 bedrooms, Egyptian cotton sheets, premium bedding, memory foam beds

Grand Suite, 2 Twin Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Triple Room, Balcony, City View

Grand Triple Room, Balcony, City View | Street view

Grand Triple Room, Balcony, City View

  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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Front of property
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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 182 reviews
Hanoi Splendid Premium Hotel

About this property

HOTEL de LAGOM

4.5-star hotel in Hoan Kiem
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. Change of towels is available on request.
HOTEL de LAGOM offers 68 accommodations with minibars and safes. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
HOTEL de LAGOM features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

HOTEL de LAGOM has designated areas for smoking.

A complimentary manager's reception is offered each day.
HOTEL de LAGOM has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 50,000 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Secured self parking on site (VND 50,000 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 250,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Evening entertainment
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • High chair
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (26 inches high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (13 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2024
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1100000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 350000 for adults and VND 250000 for children
  • Airport shuttle fee: VND 600000 per vehicle (one-way, maximum occupancy 12)
  • Airport shuttle fee per child: VND 600000 (one-way), (up to 18 years old)
  • Secured self parking fee: VND 50000 per night
  • Nearby parking fee: VND 50000 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1100000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL de LAGOM Hotel
HOTEL de LAGOM Hanoi
HOTEL de LAGOM Hotel Hanoi

Reviews

HOTEL de LAGOM Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 81 out of 94 reviews
Rating 8 - Good. 9 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

10/10 Excellent

Mohamad Rizuan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff from the time we arrived till we left. Rooms met our expectations. Will definitely be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value

Fabulous, modern hotel in good location, close walking distance to all you need. Lovely staff and service. Would stay again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sarasa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu was affordable, you can enjoy Vietnamese foods if you are tired of walking. Overall every stuff has great hospitality and they were really supportive. Thanks!
Stayed 1 night in Aug 2025

10/10 Excellent

Marcello

Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and near the train street (tourist attraction).
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just finished a three-week vacation in Japan and Vietnam, and we stayed at six hotels. The Hotel de LAGOM was the very best hotel of the whole trip. Our whole family was very happy with our great experience with Hotel de LAGOM The staff is extremely kind and helpful, the food was great (trained, happy chefs), the rooms are very clean and well thought-out, and it's in an ideal location in Hanoi. I would not hesitate to highly recommend this hotel to anyone who wishes to visit Hanoi. I never write reviews, but this hotel deserves praise and recognition for what hotel service should be.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, spacious rooms, great location, tasty breakfast, friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chau

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying here. The staff are very friendly and speak English very well. Overall experience was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Staff is absolutely lovely and the MAIN reason the hotel is so successful. Breakfast is such a treat and it was an amazing experience. Even if some stuff during our Vietnam trip was kind of bad, the hotel was always a 20/10.
Stayed 5 nights in May 2025

10/10 Excellent

Bach Vien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very good, accommodating to our needs. Thank you so much. Will stay here again in the future
Stayed 2 nights in Jun 2025

10/10 Excellent

Bach Vien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent, so nice and very helpful, attentive to your needs. Highly recommend this place. The hotel is so new, clean, and comfortable. Definitely will stay here again if I am in Hanoi in the future
Stayed 3 nights in May 2025

10/10 Excellent

Timo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and the staff are all extremely accommodating. Location is excellent and walkable to a lot of different sights in Hanoi.
Stayed 3 nights in May 2025

10/10 Excellent

Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel in a quiet location near Train Street and the Old Quarter. Spacious room and friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the facility was beautiful and clean. Staff was personable and accommodating. If I go back to Hanoi, I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everytime again

Everything was perfect. Very kind people here and nice to stay here. Everytime again.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

4 star hotel

Location was fantastic but the overall hotel was more like a 4 star. Room was noisy. Air con dripping water. Shower leaked water. Bed uncomfortable.
Stayed 3 nights in Apr 2025

6/10 Okay

shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really too bad they pulled a bait and switch with me as the minute I stepped into this property I squealed with excitement, clearly brand new and felt more of an upscale vibe to it. Then this happened ..I booked and paid extra for, mind you. A double room with BALCONY and GARDEN view, the hotel personnel with the biggest smile on their faces gave me and upgrade ! How very nice of them right? No. A downgrade is what I received. No balcony and no courtyard view. 2nd floor facing the street . This would be fine if the selection I made wasn’t specifically for a balcony and courtyard view. The moral of the story, be aware of this and be ready to turn around at the entrance of room if they do this. The most puzzling part of this is what they said to me is it was subject to availability.. except if I paid for something very specific, it should be available right.?
Stayed 1 night in Apr 2025

10/10 Excellent

Van Anh

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Nice hotel shame about the misleading photos.

The hotel and staff are great they really do as much as they can for you. I do however have to say that the pictures of the sky bar on the website are totally different to what is actually onsite. Which I believe to be misleading at best. Basically none of it exists other than 6 x sunbeds and a couple of sofas. I have attached screen shots of website pictures that show something that is simply not there.These need to be removed as they are misleading. Higher management needs to deal with this asap. Other than that the hotel is good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Newer property, exceptionally helpful front desk staff, best breakfast buffet. I would highly recommend for Hanoi stay new old town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. Boutique. Personal service. Maître D remembered our orders from the two other stays.
Stayed 1 night in Mar 2025