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ISTAY Hotel Apartment 5

3.0 star property

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Photo gallery for ISTAY Hotel Apartment 5

1 Bedroom Apartment | City view
Superior Double or Twin Room, Kitchenette | Premium bedding, pillowtop beds, desk, laptop workspace
Garden
1 Bedroom Apartment | City view
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Washer
  • Parking available
  • Room service
  • Outdoor Space
  • 24/7 front desk

Explore the area

Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi
  • Keangnam Landmark Tower 72
    ‪15 min walk‬
  • Vietnam National Convention Center
    ‪4 min drive‬
  • My Dinh National Stadium
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 377 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Courtyard view

Standard Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette | Premium bedding, pillowtop beds, desk, laptop workspace

Superior Double or Twin Room, Kitchenette

  • Studio
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, Kitchenette

Premium bedding, pillowtop beds, desk, laptop workspace

Superior Room, Kitchenette

  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

ISTAY Hotel Apartment 5

3-star aparthotel in Nam Từ Liêm
This aparthotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a washer/dryer and a refrigerator.
ISTAY Hotel Apartment 5 offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

The aparthotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly aparthotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

ISTAY Hotel Apartment 5 has designated areas for smoking.

ISTAY Hotel Apartment 5 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (VND 540,000 per night)

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 58 units
  • 8 floors
  • Access via exterior corridors
  • Banquet hall
  • Built in 2017
  • Garden

Activities nearby

  • Gym (guest discount)
  • Health/beauty spa

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way)
  • Self parking fee: VND 540000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: VND 108000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Apartment 5 Hanoi
ISTAY Apartment 5
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

ISTAY Hotel Apartment 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 9 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

KEVIN

8/10 Good

IN GWON

Stayed 3 nights in Apr 2022

10/10 Excellent

IN GWON

Stayed 4 nights in Apr 2022

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
Stayed 6 nights in Jun 2018

8/10 Good

sang huck

Stayed 3 nights in Nov 2024

10/10 Excellent

kota

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お湯が出なくなりました
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

YOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
Stayed 4 nights in Jul 2019

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
Stayed 2 nights in Jun 2019

8/10 Good

Jaehoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 good
상태대비 가성비에서 매우만족합니다
Stayed 3 nights in Jan 2019

10/10 Excellent

jake

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location good staffs good facility i like here very much
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
日曜日の朝は、朝食付きで予約とってもありません。
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

SOONEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
Stayed 7 nights in May 2018

8/10 Good

Dongchan

Liked: Staff & service, room comfort
중심가와 가까와 위치는 좋았습니다 첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다 싼 가격에 나름 좋았던 기억을 유지하려 합니다
Stayed 3 nights in Aug 2017