*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, InterContinental Hanoi Westlake, an IHG Hotel features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.
Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
InterContinental Hanoi Westlake, an IHG Hotel has designated areas for smoking.
- Free use of nearby fitness center
- Library
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Limo or town car service available
- Computer station
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 318
- No accessible shuttle
- Number of floors - 5
- Airport transportation (surcharge)
- Number of stairs to reach property 5
- 24-hour health club
- Coffee/tea in common areas
- Front entrance ramp
- Elevator door width (inches) - 39
- Number of bars/lounges - 3
- Elevator door width (centimeters) - 98
- Number of poolside bars - 1
- Full-service spa
- Number of swim-up bars - 1
- Meeting rooms
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 3
- Ballroom
- Banquet hall
- Laundry facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
InterContinental Hanoi Westlake, an IHG Hotel offers 318 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Select Comfort mattresses. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- Free bottled water
- Premium TV channels
- Slippers
- Free WiFi
- Free wired internet
- Pillow menu
- Sleep Number by Select Comfort mattress
- LCD TV
- TV size measurement: inch
- Deep soaking bathtub
- Rainfall showerhead
- Bathtub or shower
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Du Lac - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Milan - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only.
Saigon - This restaurant specializes in Asian cuisine and serves dinner only.
Onsite venue #4 - cocktail bar.
Late night fare is available from 24-hour room service.
Spa Services
The onsite spa has couples treatment room(s). Services include massages.
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately USD 23 per person
- Airport shuttle fee: USD 88 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 45.36 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at noon
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 11
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 45.36 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hanoi Westlake InterContinental
- InterContinental Hanoi Westlake
- InterContinental Westlake
- InterContinental Westlake Hotel
- InterContinental Westlake Hotel Hanoi
- Intercontinental Hanoi Westlake Hotel Hanoi
- InterContinental Hanoi Westlake Hotel
- InterContinental Hanoi Westlake
- InterContinental Hanoi Westlake, an IHG Hotel Hotel
- InterContinental Hanoi Westlake, an IHG Hotel Hanoi
- InterContinental Hanoi Westlake, an IHG Hotel Hotel Hanoi
Hotel Reviews
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