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JM Marvel Hotel & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JM Marvel Hotel & Spa

Front of property
Marvel Balcony | View from room
Lobby lounge
Reception
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
  • Train Street
    ‪4 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, rollaway beds

Honeymoon Suite

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, rollaway beds

Family Suite

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, rollaway beds

Suite

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Minibar, in-room safe, desk, rollaway beds

Junior Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, rollaway beds

Family Cozy Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room | Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3316)
The price is $66
per night
$75 total
includes taxes & fees
Feb 6 - Feb 7
Hanoi Royal Palace Hotel 2

About this property

JM Marvel Hotel & Spa

4-star hotel in Old Quarter
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
JM Marvel Hotel & Spa features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers spa services, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

JM Marvel Hotel & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
JM Marvel Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 602 out of 699 reviews" "
Rating 8 - Good. 71 out of 699 reviews" "
Rating 6 - Okay. 17 out of 699 reviews" "
Rating 4 - Poor. 4 out of 699 reviews" "
Rating 2 - Terrible. 5 out of 699 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darcy, Foothills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique resort hotel is an amazing destination in Hanoi. Tons of charm and close to Train Street, and endless food options. The rooftop bar was amazing. We had a such a delicious dinner. Jayce and all the staff were so incredible, kind, and helpful. Highly recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Inge, Oyama

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in Hanoi. Hien was so very helpful with everything. We tried the spa, it was excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Great staff! Great hotel!
Stayed 2 nights in Oct 2024

4/10 Poor

Tran

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Noisy door to door i can hear everything next door .
Stayed 3 nights in Jul 2024

10/10 Excellent

DIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied with the property. Minor concern with water temperature being inconsistent (water would change from to cold while showering, but could be piping or water heater pressure). Our shower door wasn’t closing all the way so I had to kind of hold it shut. No major concerns. Customer service was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phat, Richmond

Traveled with group
The room that we had did not have any windows. Before we even got to the room, the very kind receptionist said they had a nicer upgraded room at their sister hotel 3 minute walk away. This was very thoughtful. We ended up staying at GM premium and the rooftop restaurant had greats views, fun music, and the food we ordered was some of the best we had throughout the city-I’m Vietnamese and was impressed.
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed this hotel among so many to choose from. We were pleasantly greeted from the moment we stepped out of our taxi & each time we left and arrived back at the hotel after exploring Hanoi. Very thoughtful front desk staff and helpful with recommendations. Would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is great, close to everything I needed. The room was quite comfortable. The staff was EXCELLENT, they did an amazing job to guarantee the best experience. Thanks Hien for all the recommendations, you made my trip to Hanoi better.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria Aiza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Hien is super helpful she booked our day trip at Incense Village, Tam Coc, Hoa Lu in Ninh Binh. She’s always checking on us and make sure everything we need she can provide with her best knowledge. I highly recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast each morning. Staff was very friendly and accommodating. Location is a short walk to many of the main key points to see in Hanoi.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeet

Stayed 5 nights in Sep 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully comfortable and the friendliest, most accommodating staff. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provide excellent service and are very attentive to guests’ needs. They are eager to make everyone’s visit a memorable one. We felt like it was home away from home. Rooms are very comfortable. Food at Viet Restaurant is very good. Location is in close proximity to tourist sites, restaurants, cafes, and shopping.
Stayed 2 nights in Sep 2024

8/10 Good

KAM TOA

Business traveler
Liked: Cleanliness, staff & service
Value
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay at JM Marvel. Perfect location, brilliant staff, amazing services including organising day trips outside the city, restaurant, bar and spa
Stayed 6 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean. Bed is comfortable. Staff are friendly and eager to assist with any needs. Morning breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and happiness
Wonderful and friendly hotel. No other place like it! Very kind, friendly and pleasant staff. They are eager to assist you in any way to ensure that you have the best experience at the Marvel hotel and spa and the best of Hanoi! The breakfast buffet is so tasty! The service is fabulous..so is the view. Thank you all so very much! Looking forward to staying here again in the very near future. So much appreciation!
Stayed 2 nights in Sep 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Great location. The rooms are not huge, but we didn’t need a huge room and it was very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. The staff was very accommodating of our late checkin as well as needing to hold some of our luggage while traveling to Sapa. They even went out of their way to add a night due to the typhoon coming in and then helped us arrange transportation when our flights out were changed. Breakfast was fresh and delicious every morning. I don’t have any pictures to add but all I can say is that the photos already online are accurate and the property is beautiful. We will definitely want to stay here again if we’re ever lucky enough to visit Hanoi again.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and unforgettable :)
Wow - this was our favorite hotel of the 4 we stayed at while traveling through Vietnam! The hotel is beautiful and in a perfect walkable location in the Old Quarter. But what makes this hotel truly amazing is the team that works here - from the front desk/reception to housekeeping to the restaurant/bar, everyone was so kind, friendly, helpful, and genuine. Thom and Dave from the front desk/reception were impeccable! Always making sure we were taken care of, remembering so many details, and always giving us the best recommendations making our time in Hanoi so memorable. We will absolutely be back :)
Stayed 3 nights in Aug 2024

10/10 Excellent

minda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jing, Westfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in very central location. The breakfast buffet is excellent. The hotel is very clean and in excellent condition. The staff member are super friendly. Even though the location in right in the middle of the Old Quarter, our hotel room is very quiet and peaceful. Highly recommend this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Amelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received best service here and continuously surprised by welcome and departing gifts. When our cab came, they even ushered us across the busy road. Extremely satisfied with the service here
Stayed 4 nights in Aug 2024

10/10 Excellent

lindsey, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
The JM Marvel is such a beautiful place to come into from the busy Hanoi streets. You are greeted and treated like family. The rooms are beautiful and very comfortable and quiet. Lovely breakfast with many choices and access to the pool at a neighbouring hotel. This hotel is a gem!! 10/10
Stayed 1 night in Aug 2024