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JW Marriott Hotel Hanoi

5.0 star property

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Photo gallery for JW Marriott Hotel Hanoi

Executive Suite, 1 Bedroom, Non Smoking | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead
Presidential Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Executive Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace
View from property
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Parking included

Explore the area

Map
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi
  • Vietnam National Convention Center
    ‪9 min walk‬
  • Keangnam Landmark Tower 72
    ‪15 min walk‬
  • My Dinh National Stadium
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed, Non Smoking (Balcony)

Executive Suite, 1 Double Bed, Non Smoking (Balcony) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Double Bed, Non Smoking (Balcony)

  • 969 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Executive Room, 1 King Bed, Lake View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • 969 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Non Smoking

  • 3444 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 Bedroom

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Bedroom, Non Smoking

  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking

  • 2153 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, (574)
The price is $115
All taxes and fees included in total
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About this property

JW Marriott Hotel Hanoi

5-star Hanoi hotel, connected to the convention center in Nam Từ Liêm
Along with 5 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite. Housekeeping is available on request.
JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to an indoor pool, JW Marriott Hotel Hanoi provides a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, 17 meeting rooms, and limo/town car service. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Onsite self parking is complimentary.

JW Marriott Hotel Hanoi is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
French Grill - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
JW Café - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
Kumihimo - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
John Anthony Cantonese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Lounge - This bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • French Grill
  • John Anthony Cantonese
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1386000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 531 reviews
Rating 8 - Good. 79 out of 531 reviews
Rating 6 - Okay. 18 out of 531 reviews
Rating 4 - Poor. 10 out of 531 reviews
Rating 2 - Terrible. 8 out of 531 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken, Wichita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Amrish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JW Marriot Ha Noi
Excellent service, clean rooms and great restaurants!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean-Marc, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Stunning!
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Stayed 2 nights in Sep 2024

10/10 Excellent

HYUNG, San Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

VIKAS

Business traveler
Stayed 3 nights in Aug 2024

10/10 Excellent

Dipesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Sotir

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2024

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Van, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service, amazing
Most amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Stayed 3 nights in Jun 2024

10/10 Excellent

Thinh, Chino Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Their services are exceptional. Anything you want, just ask. They would go out of their way to full filled your wish.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel distant from the Old Town
Excellent!
Stayed 4 nights in Mar 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s very clean and wel maintained The garden is very beautiful. The concierge was so so .
Stayed 2 nights in Apr 2024

10/10 Excellent

RANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. We didn’t wander the area but with all the things the hotel had to offer we didn’t want to leave.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of a great city. Excellent breakfast to kick off your day. Tremendously friendly staff at every interaction. Book it you won’t regret it!
Stayed 1 night in Feb 2024