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Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an indoor pool, JW Marriott Hotel Hanoi provides a spa tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, 17 meeting rooms, and limo/town car service. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Onsite self parking is complimentary.

JW Marriott Hotel Hanoi is a smoke-free property.

  • Number of indoor pools - 1
  • Shopping center shuttle (surcharge)
  • Water dispenser
  • Rooftop garden
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Limo or town car service available
  • Biodegradable/compostable stirrers
  • Swimming pool
  • Water-efficient showers only
  • Number of meeting rooms - 17
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Total number of rooms - 450
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of floors - 8
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 2
  • Couples/private dining
  • Front entrance ramp
  • Registration desk height (inches) - 47
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 36
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 91
  • Number of poolside bars - 1
  • Internet access in public areas - high speed
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2013
  • Steam room
  • Free WiFi
  • Sauna
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Ballroom
  • Banquet hall
  • Reception hall
  • Vegetarian breakfast available
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

JW Marriott Hotel Hanoi offers 450 air-conditioned accommodations with iPod docking stations and minibars. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free wired internet
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Wardrobe or closet
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches
  • Hardwood flooring in room

Parking

Free self parking

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

French Grill - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

JW Café - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.

Kumihimo - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

John Anthony Cantonese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Lounge - This bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 993300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

One child stays free

UnionPay

Comprehensive food waste policy

Comprehensive recycling policy

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 993300.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Jw Marriott Hanoi
  • Jw Marriott Hotel Hanoi
  • JW Marriott Hotel Hanoi Hotel
  • JW Marriott Hotel Hanoi Hanoi
  • JW Marriott Hotel Hanoi Hotel Hanoi

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