*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a golf course, L7 WEST LAKE HANOI BY LOTTE features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business amenities at this 5-star property consist of a business center, 4 meeting rooms, and coworking spaces. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite covered self parking is complimentary.
L7 WEST LAKE HANOI BY LOTTE has designated areas for smoking.
- Couples/private dining
- Coworking spaces
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Shopping mall on site
- Elevator
- Elevator door width (inches) - 20
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 50
- Number of poolside bars - 1
- 24-hour front desk
- Covered parking
- Business center
- Secured parking
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Spa services on site
- Number of meeting rooms - 4
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference center
- Shopping on site
- Designated smoking areas
- Total number of rooms - 264
- Television in common areas
- No accessible shuttle
- Wedding services
- Golf clubs (equipment)
- Golf course on site
- Garden
- Outdoor entertainment area
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Playground on site
Room Amenities
L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Free bottled water
- Wireless internet access
- Bidet
- Slippers
- Cable TV service
- Free WiFi
- TV size: 65
- TV size measurement: inch
- Bathtub or shower
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Wardrobe or closet
- Toothbrush and toothpaste available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
- Body treatments
- Facial treatments
- Massages
Nearby Activities
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.
UnionPay
Credit card pre-authorization
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- L7 West Lake Hanoi
- L7 West Hanoi By Lotte Hanoi
- L7 WEST LAKE HANOI BY LOTTE Hotel
- L7 WEST LAKE HANOI BY LOTTE Hanoi
- L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
Hotel Reviews
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