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L'Heritage Hotel

4.0 star property

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Photo gallery for L'Heritage Hotel

Front of property - evening/night
Junior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Building design
32-inch LCD TV with cable channels, TV, fireplace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000
  • Dong Xuan Market
    ‪6 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Ta Hien Street
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Duplex, 2 Bedrooms, Connecting Rooms

Family Duplex, 2 Bedrooms, Connecting Rooms | Minibar, in-room safe, desk, soundproofing

Family Duplex, 2 Bedrooms, Connecting Rooms

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Large Twin Beds

View all photos for Deluxe Double or Twin Room, Courtyard View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, Courtyard View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Junior Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

Executive Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Executive Double Room, 1 King Bed, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

L'Heritage Hotel

4-star hotel in Old Quarter
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and 24-hour room service.
L'Heritage Hotel offers 55 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

L'Heritage Hotel features a 24-hour health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

L'Heritage Hotel is a smoke-free property.

L'Heritage - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'Heritage

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 4 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: VND 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Celia Hanoi
Celia Hotel
Celia Hotel Hanoi
Hotel Celia
L'Heritage Hotel Hanoi
L'Heritage Hotel
L'Heritage Hanoi
L'Heritage Hotel Hotel
L'Heritage Hotel Hanoi
L'Heritage Hotel Hotel Hanoi

L'Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 707 reviews
Rating 8 - Good. 198 out of 707 reviews
Rating 6 - Okay. 69 out of 707 reviews
Rating 4 - Poor. 19 out of 707 reviews
Rating 2 - Terrible. 17 out of 707 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

brown

Stayed 1 night in Oct 2023

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Aaron

Stayed 4 nights in Mar 2023

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was first-rate. The breakfast spread was good & varied, and the views from the roof-top breakfast room were really nice. The location is in the heart of the old district, which is a plus. That means the hotel is an easy walk to sites, as well as shops and places to eat. The problem is the street noise. If you stay in the back of the hotel, there's less noise but also a small window & no balcony. If you stay in the front of the hotel, you get large windows & a lovely balcony, but you hear the cars honking all night -- unless you stay on the 7th floor. The 7th floor front room is really the best bet -- you get a wonderful balcony, large windows, and reduced street noise. You have to pay extra for it, but it is worth it.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

William

Traveled with family
Disliked: Amenities, property conditions & facilities
Disappointingly shabby. Many comparable hotels in the area with lower rates; many similarly priced hotels in better shape. We were one night and out. Next time, elsewhere.
Stayed 1 night in Jun 2022

8/10 Good

jong

Liked: Cleanliness, staff & service, property conditions & facilities
Was transferred to L'hertitage Diamond. Offered upgraded to Deluxe room whick was great.staff was English spoken polite helpful and nice.very Near st Joseph Church which was magnificent. Walking distance to the lake which near to many eateries n clubbing place. Will definitely recommend.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, elegant, clean and comfortable. The staff were all very friendly and helpful. Breakfast in the morning had many options and was delicious. Only regret was that I couldn't stay longer!
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff. Good location - walking distance from night market. Good dining places at walking distance. Enjoyed my stay.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The location was great - the room(s) not so great . We had family interconnecting rooms - whilst the kids room was quite spacious with window & ok bathroom , our adjoinging room smelt damp/musty with no windows ( prob why it smelt damp / musty!) Quite noisy with " echoing " , loud corridors and lots of smoking in rooms ( which permeated the hotel ) even though rooms were Non smoking . Changed our planned return visit to another hotel .
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Dec 2019

2/10 Terrible

Yi Fen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were waiting over 45 minutes for pick up at airport. The room is
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great location and convenience in the center of old quarter. The walking street is closeby and all day tours have free pickup form this place. There are some indian restaurants between 5-10 min walk. The hotel also arrange for the Ha Long Bay cruise which was cost effective and also seamless. Kudos to the receptionists that took care of the family trip!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Specifically ordered twin beds but when I got to the hotel we were told sorry fully booked and only double bed left!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Hotel L'Heritage is very central, convenient close to everything. Staff is very helpful and welcoming. We had a nice room with 2 beds in the back, so very quiet. Buffet breakfast very satisfiying, except they did not have espresso machine and I need my espresso or Latte in the morning. I would recommend this hotel which is also not expensive.
Stayed 1 night in Nov 2019

8/10 Good

Mira, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Good location. Breakfast is good and it is free.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
very central, and excellent customer service from the staff. James went out of the way to help us.
Stayed 1 night in Oct 2019

8/10 Good

V

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and in a very good location. Unfortunately when we arrived we were told that we should go to the sister hotel at a better location. we had not slept and went along with this but soon realised it was not a better hotel at all. We went back several hours later and the wonderful manager upgraded us and arranged for all of our luggage to be collected. Would recommend the hotel but do not let anyone talk you into going to another hotel!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable service
When we first checked in, we were not happy with our room - it had a strong odor and it was very dated. We told the front desk and the manager (Emmanuel) came out. He couldn’t have been more friendly, helping, and understanding. He said this hotel was about to undergo renovations and they would move us to their Diamond hotel. Our new rooms were outstanding and the service was always amazing.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

NelsonYong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategically located. Walking distance to night market, beautiful Hoan Kiem Lake, etc. Many street food stalls available too
Stayed 1 night in May 2019