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L’HÔTEL du LAC Hanoi

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
Food and drink
City view
Front of property
Lobby sitting area

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Executive Double Neighbor View

Executive Double Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Double Neighbor View

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View | Minibar, in-room safe, individually decorated, desk

Junior Double Suite Balcony Street View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Twin Internal Window

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area | LCD TV

Du LAC Grand Luxury Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Double Internal Window

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View | Minibar, in-room safe, individually decorated, desk

Premium Suite Balcony City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Twin Neighbor View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (3254)
The price is $84
per night
$96 total
includes taxes & fees
Jan 25 - Jan 26
Hanoi Royal Palace Hotel 2

About this property

L’HÔTEL du LAC Hanoi

4-star hotel in Old Quarter
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Change of towels is available on request.
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
L’HÔTEL du LAC Hanoi features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hanoi hotel also offers a rooftop terrace, concierge services, and laundry facilities. Onsite parking is available (surcharge).

L’HÔTEL du LAC Hanoi has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 300,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 02439346333

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 788 out of 899 reviews" "
Rating 8 - Good. 81 out of 899 reviews" "
Rating 6 - Okay. 22 out of 899 reviews" "
Rating 4 - Poor. 7 out of 899 reviews" "
Rating 2 - Terrible. 1 out of 899 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ervin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location very much. Of course it is relative to Vietnam and should not be compared to other well developed countries. Its in the middle of old town which is the main shopping area. In our stay one of the other rooms tenants were smoking at night and it come through into our room. Staff investigated and the issue stopped. Very helpful staff and very friendly in all regards, all we had to do is ask and they move earth and heaven to accommodate your needs. Hotel have a hard but comfortable bed and pillows. In a Hanoi standard its excellent and we recommend this hotel for your next stay in Hanoi.
Stayed 9 nights in Oct 2024

10/10 Excellent

Ha Thanh, Rio Vista

Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rudy R

Liked: Cleanliness, amenities
Excellent breakfast. Friendly staff. Bad room odor
Stayed 2 nights in Oct 2024

2/10 Terrible

Louise

Stayed 3 nights in Sep 2024

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hanoi
Great stay, room was in good condition and staff were really friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

LONG YAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice, front desk staffs very helpful. We take early flight back home and the hotel prepared breakfast box to us. The sky bar promotion buy 1 get 1 free and we enjoy our time in there. It was a great last day of my holiday.
Stayed 1 night in Sep 2024

10/10 Excellent

Chan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is very good! They are very accommodating to our requests. Very patient and polite.... And they arranged birthday cakes for people on their actual birth days. With room decoration! The breakfast variety is great! And good food too.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of the old quarter. It is clean and well maintained, however the best quality is the excellent service provided by the staff and management. The hotel manager, Mary was exemplary and ensure we were treated like VIPs the entirety of our stay. Highly recommended.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Nazia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The staff were so helpful and went above and beyond to ensure we have a great stay. They were always willing to help and listen to any concerns. It’s in a convenient area. The breakfast had great variety. They also have a spa which was a relaxing experience. Overall, I would highly recommend staying.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was chic looking and the room was very clean. The hotel staff were very friendly and helpful, particularly Ms Chloe who had provided me with a lot of useful information on the place around the Old Quarters. Kudos to her for her attentiveness and professionalism!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ha Thanh, Rio Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & walkable location to lot of shops and eateries; staffs are polite and courteous: however, extremely and constant loud noises from the renovation of the adjacent hotel from 9am-5pm. We accepted the fact that any hotel in the old quarter will be limit in room space but the constant noise disturbance was deemed unacceptable. We contacted manager of the hotel and appropriate actions were taken to remedy our concerns. Very happy with the attention we received upon voicing our concern. Excellent services received overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ha Thanh, Rio Vista

Traveled with family
Liked: Cleanliness, staff & service
Per General Manager this hotel is about 2 yrs old. Located near Lake Hoàn Kiếm, 5 min walk. Staffs are very attentive, polite and responsive to any concerns. Due to loud noises generated from the renovation of the adjacent hotel, we were offered 2 level upgrades for our original bookings. General manager was very attentive went above & beyond to ensure our stays were as pleasant as possible. We were very happy with the attention.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are what made Hotel du Kac so special. The breakfast was amazing and the location ideal
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay In Hanoi
Fabulous hotel, nicely located with Wonderful Staff, service was magnificent. Nice restaurant again very helpful staff to help understand local dishes. Nice roof bar. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This stuff is extremely friendly. They’ll do anything for you. We love the restaurant in the hotel in the chef is very creative with excellent quality and creativity. The area next to the hotel has a lot of shops to offer. We will definitely come back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dugald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and the staff extremely friendly, a special thanks to Lily for her help
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, breakfast was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great staff. Close to old quarters and shops and restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff gave excellent explanation. They did their job professionally. The breakfast is great.
Stayed 1 night in Aug 2024

10/10 Excellent

eunsil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, make you feel so welcome. The room was cozy with the sophisticated design which makes you feel that you are in Vietnam. Location was good for sure. I recommend for your stay!
Stayed 1 night in Aug 2024