L’HÔTEL du LAC Hanoi

4.0 star property

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Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
Du LAC Sunset Terrace Suite | Living area | LCD TV
Lobby sitting area
City view
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

Executive Double Neighbor View

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Double Suite Balcony Street View

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Internal Window

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Du LAC Grand Luxury Suite

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Internal Window

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Twin Suite Balcony Street View

  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite Balcony City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Neighbor View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Du LAC Sunset Terrace Suite

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

L’HÔTEL du LAC Hanoi

4-star hotel in Old Quarter
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Change of towels is available on request.
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
L’HÔTEL du LAC Hanoi features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Hanoi hotel also offers a rooftop terrace, concierge services, and laundry facilities. Onsite parking is available (surcharge).

L’HÔTEL du LAC Hanoi has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 300,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 300000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 02439346333

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 926 out of 1054 reviews
Rating 8 - Good. 94 out of 1054 reviews
Rating 6 - Okay. 25 out of 1054 reviews
Rating 4 - Poor. 8 out of 1054 reviews
Rating 2 - Terrible. 1 out of 1054 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David Van

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've traveled overseas quite a bit, and Hotel du Lac is the absolute best experience I've had. Hotel arranged transport to/from airport. Upon arrival, staff met us on the busy street to help us out of car and take luggage inside. Sit down check-in with hot tea, map, and explanations of hotel amenities and area restaurants and points of interests. After helping us to the rooms with luggage, we were ready to go with the information they already gave us! EVERY time we passed through the hotel, hotel staff greeted us by name and gave us information when applicable, such as ride information to HaLong Bay. This team was absolutely perfect and made the holiday so much more enjoyable. EACH and every one of them. The rooms were good, clean and everything we needed, plus fresh bananas, water, coffee, and tea. We also ate at the hotel one night, and the food was superb....a little more expensive as expected, but worth it for a no-hassle meal. The morning included breakfast was a beautiful buffet, and they also offered to cook western breakfast if wanted. But again, the staff at this location provided the most personal stay ever....words really cannot express our gratitude. Thank you team....you are all so special and will be remembered. Next time in Hanoi, there will be no question on where we'll stay. Praying that this beautiful city retains its culture so we can continue exploring more. Thank you again Hotel du Lac, best holiday ever!!!!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and welcoming. They even set up a sweet presentation upon arrival for our honeymoon— at 1AM! Breakfast was delicious and I’m convinced this is the best location to stay if you like the Old Quarter. Close to Hoan Kiem but not in the thick of it. Definitely go down the street to visit Kim at local craft beer..
Stayed 3 nights in Feb 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolution fantastic staff. A great option for a stay in Hanoi.
Stayed 2 nights in Feb 2025

10/10 Excellent

thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this place. I wish it was a little bit bigger but all in all it was a really good time. The buffet breakfast in the basement was top-notch. The staff was amazing. Every thing nearby was super close. The staff always remember your name and seem to really like working there. It doesn’t have a a gym or a pool, but it definitely has location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing experience! The staff was so attentive, friendly and helpful. Rioms were clean and comfortable. The rooftop bar was lovely. We enjoyed it nearly every night suring our stay. While much of the trip was pre-planned, the staff guided us expertly to fill in the gaps.
Stayed 5 nights in Feb 2025

10/10 Excellent

INKWANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office manager Louis and his staff went all the way in making sure my wife and I had one of the best hotel experience ever. Hotel was immacculately clean and beautiful. The staff was extremely attentive and kind. Restaurant was absolutely wonderful. We highly recomend this hotel and we for sure will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Joel, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property, conveniently located with extremely friendly staff. The rooms are small but quite nice and the breakfast is pretty amazing. Really enjoyed our stay here.
Stayed 1 night in Feb 2025

8/10 Good

Sue

Service from front desk was incredible!

The people in this hotel go significantly above and beyond! They handled several things for us and always remembered us and what we needed! They walked us out to our taxi and waved us off. The room itself was fine bathroom a little small. Pillows could use better options. Breakfast was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gary Douglas, Nolensville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel in an excellent location to explore Hanoi. The staff are extremely friendly, professional, and accommodating. Breakfast is delicious with a wide range of choices. Room was very clean, comfortable and quiet. I highly recommend and would choose this hotel again on a return visit.
Stayed 23 nights in Jan 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff!

Stayed 1 night in Feb 2025

10/10 Excellent

Claudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 *

A true boutique hotel. beautiful decor. I have stayed there before and will continue to do so as I travel to Hanoi 3-4 times a year. Highly recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Amenities
Fabulous location. Wonderful,helpful staff could not do enough to make our stay enjoyable. Recommended places to eat , kept our luggage for us. Delicious breakfast with lots of choices.
Stayed 1 night in Feb 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on short notice and for a short stay. We were very happy with this hotel and felt it was a good value. Room was clean and comfortable. Staff was welcoming and accomodating. They allowed early checkin and late checkout which was nice and above and beyond service. TV was easy to operate and included netflix. A nice breakfast was included with our stay. Location in old quarter was safe and fun. I would say the most outstanding feature was the staff. Attentive and friendly they were available to assist with all elements of our stay from procuring tickets to advice for sightseeing and dining. Just excellent! Highly recommend this gem of a hotel and will stay here again next time I visit Hanoi.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Nice central hotel with impeccable service

A nice centrally located boutique style hotel. The service is impeccable and the staff are extremely attentive and friendly. Nice buffet breakfast with a good selection of items as well as a menu choice available. Only minor grumble is that the room was on the small side but everything else was very good indeed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a complete gem! Excellent service, comfortable beds, fabulous breakfast. Easy walking distance to all the sights. I wouldn’t hesitate in staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

The service at this hotel is exceptional, from check in to check out. The breakfast was also wonderful and the hotel is very cute. The bed was also comfortable and the hotel is well situated. They also arranged a car to the airport. High marks all around!
Stayed 1 night in Feb 2025

8/10 Good

Ami

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Pleasant stay at L'Hotel du LAC Hanoi

Service is 100%! Location is wonderful. Room is OK. Clean and cozy, but the bathroom needs to be upgraded.
Stayed 1 night in Jan 2025

10/10 Excellent

Sin Yuet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small but cozy and clean. The staff was very friendly and helpful, the breakfast was really good as well. The location is very convenient where you can easily access to the tourist spots nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caribay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

PINGCHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and attention to detail.
Stayed 4 nights in Jan 2025

10/10 Excellent

bin Roslan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing and recommended surely!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Buffet breakfast is wonderful with a good variety of western and Asian foods. The staff were always friendly and very attentive to your every need. I would highly recommend this hotel and would not hesitate to stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Visnu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in this Hotel is about one of the best I have ever experienced. The staff is absolutely charming and they go well beyond their way to help you. Next time I visit Hanoi I'll go back for sure to L'Hôtel du Lac
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect spot for what I wanted. Walking distance to all the local spots and then I did excursions everyday. The staff are amazing and are there to make your stay easy and pleasant. Would highly recommend
Stayed 4 nights in Jan 2025