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La Casa Hanoi Hotel

4.0 star property

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Photo gallery for La Casa Hanoi Hotel

2 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Lobby lounge
View from room
Premium Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
17 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000
  • Hanoi Opera House
    ‪11 min walk‬
  • Vincom Center
    ‪14 min walk‬
  • Trang Tien Plaza
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, blackout drapes

Junior Room

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

La Casa Hanoi Hotel

4-star Hanoi hotel, connected to a shopping center in Hai Ba Trung
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
La Casa Hanoi Hotel offers 88 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, La Casa Hanoi Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and a rooftop terrace. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

La Casa Hanoi Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Lacquer - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Jardin - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (VND 100,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 284,000 for adults and VND 184,800 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lacquer
  • Le Jardin

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 184800 for children
  • Airport shuttle fee: VND 850000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 100000 per night
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Hanoi Hotel
Casa Hanoi
La Casa Hanoi Hotel Hotel
La Casa Hanoi Hotel Hanoi
La Casa Hanoi Hotel Hotel Hanoi

La Casa Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 110 reviews
Rating 8 - Good. 40 out of 110 reviews
Rating 6 - Okay. 10 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jade

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic room. Poor service on arrival
Is this hotel even in Vietnam? The country known for great service? Carry your own bags to the room. Bedroom was ghastly. Don’t be taken in by the picture of the pool. Plenty of other great hotels with pools. Bar closes at 10. Breakfast not worth getting up for.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the buffet breakfast. Staff were very helpful and friendly
Stayed 2 nights in May 2024

6/10 Okay

Pamela

Traveled with group
Liked: Staff & service
4 star restaurant in Vietnam is very different than the ratings in US/Mexico. Overall, not a bad stay. WiFi is iffy if you need to do work.
Stayed 1 night in Feb 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Amenities
I liked the area.it was very walkable and the pool although it was a little cold to swim. The lobby is comfortable and has some nice paintings The rooms could have done with a bit of updating and were quite small and the carpet needs shampooing The staff are very nice in reception The breakfast was very average for the type of hotel it was and I thought should have included western as well as Vietnamese coffee also although we went at 8. 30 - 9 .The staff were cleaning up and packing up which makes you feel uncomfortable
Stayed 1 night in Jan 2024

4/10 Poor

Michael Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Left feeling very disappointed with this hotel. I booked and paid for a double bed, checked in and found i'd been allocated a single bed only. Spoke to reception, they said they gave me a single bed as i was travelling on my own. Explained that i had paid for a double because that was what i wanted. Response was hotel was fully booked for the night. Was only a two night stay so moved on after the second night. I drank a can of orange from the room which at check out they wanted to charge me 100000 vnd, i reminded them that they had made an error with my room, reluctantly i felt the front desk manager gave me that drink complimentary because of the error. Just a point to note, the rooms dont look like what the images show when booking, the word 'catfish' comes to mind.
Stayed 2 nights in Dec 2023

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and in a good location. The staff are very friendly and the breakfast options are good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property would recommend a stay here
Stayed 1 night in Sep 2023

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Poor wifi connection, rooms with only 1 vent difficult to cool down with room turning off when you remove keycard.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night Business Stay
Service is good.
Stayed 3 nights in Nov 2022

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a friendly, helpful, and supportive staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Almost properties were well prepared for guest but room facilities are little need maintenance. Staffs are all nice friendly, receptionists, breakfast staff, bellman even housekeeping has good hospitality for guests.
Stayed 6 nights in Mar 2021

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Kwong

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

6/10 Okay

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK nothing special.
The pool is very small, the place is clean and the breakfast OK. There were better hotels nearby for a similar price.
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but don’t get a massage in house.
one of the better hotels we stayed at in Hanoi. Comfortable, nice room, excellent buffet breakfast in the morning. Staff spoke quite good English and were helpful. The one negative was that my fiancé and I had a massage in their ‘spa’, which was actually just one of the hotel rooms. The massage itself was ok, but we booked and were charged etc for aromatherapy and it was just a Swedish with some scented massage oil. On top of that they then added a service charge at the desk. Massage was therefore a let down and a bit of a rip off. So stay clear of that.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

AMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Cosy and clean hotel with warm staffs always at hand to offer assistance. Rooftop dining offers nice city view
Stayed 1 night in Sep 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is good, around 15-20 mins walk away from the old quarters. Staff are very helpful and good command of English which is a plus point.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying outside the old quarter can be fun
La Casa is good value for money, ok it's not in the old quarter but you are not paying old quarter prices and the walk there is not difficult and any walk in Hanoi is always interesting and worthwhile. The staff at the hotel were great and always ready to assist. Their English is good. Breakfast is ok. Room is large.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambient good facilities at the hotel. We had a pleasant stay.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2018

8/10 Good

peter, toongabbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for price
Not to far from main part of town clean facilities staff were polite and professional Breakfast was excellent with wide choice of dishes. I’d recommend this hotel to anyone that is going to Hanoi watch out for lizards in toilet
Stayed 4 nights in Jul 2018