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GM Premium Hotel

4.5 star property

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Reception
Honeymoon City View Room | Premium bedding, down comforters, pillowtop beds, free minibar
Rooftop bar
Rooftop bar
Outdoor pool

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
41 Hang Bong Str, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Connecting Room with Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Family Connecting Room with Balcony

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Premium bedding, down comforters, pillowtop beds, free minibar

Terrace Suite City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon City View Room

Honeymoon City View Room | Premium bedding, down comforters, pillowtop beds, free minibar

Honeymoon City View Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Window Double or Twin Room

Deluxe Window Double or Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Window Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Suite Balcony

Executive Suite Balcony | Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Balcony Double or Twin Room

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Balcony Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for City View Room

Premium bedding, down comforters, pillowtop beds, free minibar

City View Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Family Suite

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for GM Premium Suite

GM Premium Suite | Premium bedding, down comforters, pillowtop beds, free minibar

GM Premium Suite

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Rooftop pool

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (338)
The price is $188
per night
$213 total
includes taxes & fees
Mar 7 - Mar 8
GRAND HOTEL du LAC Hanoi

About this property

GM Premium Hotel

4.5-star hotel in Old Quarter
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
GM Premium Hotel offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Massage & Wellness has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, GM Premium Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

GM Premium Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Solar Sky Bar - Onsite rooftop bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Solar Sky Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (120 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Property Registration Number 0108162750

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

LeaH Silk Hotel
GM Premium Hotel Hotel
GM Premium Hotel Hanoi
GM Premium Hotel Hotel Hanoi

GM Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 200 out of 225 reviews
Rating 8 - Good. 22 out of 225 reviews
Rating 6 - Okay. 1 out of 225 reviews
Rating 4 - Poor. 1 out of 225 reviews
Rating 2 - Terrible. 1 out of 225 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highly recommend this place as a great option for accommodation.
Stayed 13 nights in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Amazing stay. The hotel is exactly as shown, staff are beyond exceptional and kind. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, breakfast, room comfort and location was excellent. This was our first stop on our trip and Minnie and Vivian made sure we felt comfortable and welcome. Vivian even walked with us to an ATM till we found one that worked for us! They can make all kinds of recommendations and arrange rides and tours at a reasonable price. We have been all over Vietnam now and still miss the incredible breakfast and comfortable beds!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Hanoi city center.
GM Premium Hotel is perfectly located in the City Center and Old Quarter. Everywhere is within easy walking distance. Nearby streets are heavily located food, coffee, bars, spas and souvenir shops. The hotel itself is in excellent condition. Beautiful and elegant lobby. We’re served with welcome drink and cake. Room was spacious and clean. The most amazing thing is the roof top bar where we could see the view of the city. Breakfast offers a lot of choices and food were delicious. They have a small swimming pool at the roof; though small but with beautiful views. Finally the most impressive experience was the friendliness of staff. We checked out and came back after a two days trip to/from Ha Long Bay, they kindly allowed us to store our luggage’s for few hours before we headed for the train station. Excellent experience. Highly recommend this hotel.
Beautiful roof top terrace
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Nice hotel with a good atmosphere. Room was nice as well. Received a free upgrade towards a city view. The rooftop bar is also nice, pool is small and has no seating options. Chairs are available at the rooftop bar with limited small beach chairs available. Breakfast and dinner are good, enough choices to choose from. Location is perfect. Short walking distance from the lake, market and church.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should stay here
Absolutely cannot recommend this hotel enough. Not only is the hotel in an excellent spot with really nice rooms and accommodations but the staff is SO great. Everyone is so friendly and helpful, the buffet is amazing, and the spa was really relaxing. We stayed in 3 different rooms throughout our time in Hanoi and they were all gorgeous. Peter was particularly helpful, he gave us a lot of recommendations and quickly answered all our questions. This place was better than the 5 star hotel we stayed in after it. They helped us get into our grab by flagging down the driver and getting our luggage in the trunk (which was great bc it was our first time getting a grab in Vietnam and we weren’t positive how it worked), the next hotel didn’t have nearly as much help. Oh also the rooms were so quiet!! Didn’t even have to use my white noise app to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Boutique Hotel
The joy of this hotel starts as you enter the Lobby with the fabulous welcome of the staff. That welcome doesn't reduce as you stay there. Lily and. Vivian are charming delightful young ladies who could not do enough to help us. The rooms are very comfortable and of a very high standard. Breakfast was as good as it gets and the latte was true barista quality. The pool, although not large was a nice spot to cool off. The hotel is very well located and they can help with tours. They also sent us to a good street to change currency at a very good rate. This is a true 5 star boutique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Hotel
The hotel is well located and the staff are fantastic. Lyly took great care of us. Breakfast was extensive and the coffee was as good as it can get! Highly recommend staying there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous place in a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with wonderful staff
We thoroughly enjoyed our time in Hanoi taking side trips to Sapa and Halong bay so ended up checking into and out lf the GM Premium 3 times. It is in an excellent location and the rooms are very comfortable with the hotel having a rooftop bar, pool and restaurant for the buffet breakfast. There is also a small gym in the basement but with little equipment. The staff were incredible with nothing being too much trouble. On arrival Alex and Vivian looked after us extremely well and checked if there were any issues they could help with via WhatsApp. They could book tours and saw us safely into taxis and across the road if needed (if you haven't been to Vietnam that last comment won't make any sense!). We were genuinely sad to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at GM Premium which has a great location in the Old Quarter. The staff went above and beyond to make our stay special. For example, they helped us with transfers and luggage storage for an extra day after checkout so we could take a 2-day Halong Bay cruise. The staff even invited us to use their facilities (spa shower and pool) after we returned! We also recommend the rooftop restaurant for dinner which was delicious and so enjoyable after a long day of touring.
Stayed 3 nights in Nov 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Eliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled to Hanoi from Luang Prabang, Laos and moved from 32 degrees sunshine to 25 degrees rain! Fortunately, the hotel had arranged a pickup for us and when we arrived we got a welcome drink and the receptionists shared their WhatsApp numbers. This set the tone for the amazing service we received for the rest of our stay. The room(s) were spacious and comfortable and the breakfast had a good selection of western and Vietnamese food. There is a little rooftop pool and Skybar which were both nice to relax in. We took trips to Sapa and Halong and decided to book additional nights at the GM Premium in between and on the final night before flying to Phu Quoc. By the end all of the reception staff knew who we were and could not have been more hospitable. Great hotel in an excellent location (a few minutes from the Water Puppet theatre, Old Quarter and Train Street in the opposite direction), cannot recommend highly enough and as others have said, the staff make the hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the old quarter convenient for exploring Hanoi. We loved the sky bar (which also does lovely food) and pool on top two floors. Lovely staff in particular a big thank you to Vivian who was so helpful making our stay fun and Peter on travel desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very attentive staff. Great option in old Hanoi
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald, Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hidden gem of the old Quarter , this is my second stay there in two years, and it never fails to exceed my expectations of how friendly and courteous and efficient. The staff there can be you will never meet any friendlier people in the hotel business. The breakfast buffet is to die for they try to be as close to family as they can be.
Stayed 4 nights in Oct 2024

8/10 Good

terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. The check in staff were very professional and knowledgeable. Although at time of check in, the reception area was very busy, and it took a little more time than I would have liked to check in. Overall the hotel was great.
Stayed 4 nights in Oct 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Could not fault the staff at the hotel who were excellent throughout our stay, especially Minnie. Booked the hotel due to it having a pool and gym in such close proximity to the old quarter. However, the pool was still under construction and out of use for the foreseeable future and the gym was extremely basic with one of the two treadmills not working. Added to this, there wwre building works going on to fix the pool from 07.00 until 22.30 in the evening right above our room which in all led to a less than relaxing stay in Hanoi straight after landing. Room, staff, breakfast and location to the old quarter and nearby hotspots were superb.

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and close to town

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing