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Lotte The Residence

4.0 star property

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Photo gallery for Lotte The Residence

Outdoor pool, sun loungers
Interior
Interior
2 Bedroom Apartment | In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Washer
  • Breakfast available
  • Pool
  • Spa
  • Room service

Explore the area

Map
54 Lieu Giai, Ba Dinh, Hanoi
  • Lotte Center Hanoi
    ‪1 min walk‬
  • Embassy of Japan
    ‪3 min walk‬
  • West Lake
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Apartment

  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 3 Bedrooms

  • 1464 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | In-room safe, desk, blackout drapes, iron/ironing board

1 Bedroom Apartment

  • 689 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1005)
The price is $122
per night
$138 total
includes taxes & fees
Mar 7 - Mar 8
Lotte Hotel Hanoi

About this property

Lotte The Residence

4-star aparthotel in Ba Dinh
This aparthotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a rice cooker, and guests will appreciate thoughtful touches like bathrobes and slippers.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Lotte The Residence features an outdoor pool and a sauna. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly aparthotel also offers a children's pool, a fitness center, and a library. Complimentary covered self parking and valet parking are available on site.

Lotte The Residence has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Lotte The Residence has a restaurant on site.
24-hour room service is available.

Languages

English, Korean, Vietnamese

Property amenities

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Rollaway/extra bed: VND 1,167,500 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1167500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 450000 per person
  • Rollaway bed fee: VND 1167500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Lotte The Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 102 out of 132 reviews
Rating 8 - Good. 25 out of 132 reviews
Rating 6 - Okay. 3 out of 132 reviews
Rating 4 - Poor. 1 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Wee Keong, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lots to do around and within
Stayed 3 nights in Mar 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tai sup

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Hiu Fai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Fasel

Liked: Room comfort
Excellent rooms,
Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy, County of Grande Prairie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Wee Keong, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Peng Guan

Business traveler
Liked: Cleanliness, room comfort
Will choose again if prices does not increase.
Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023

10/10 Excellent

KEN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ranson

Business traveler
Liked: Cleanliness, room comfort
Great Urban View
Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Stayed 5 nights in Feb 2023

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Soomvi

Stayed 12 nights in Oct 2022

10/10 Excellent

ChinChye, Singapore

Stayed 2 nights in Sep 2022

10/10 Excellent

wacharee

Liked: Cleanliness, room comfort
So happy we picked this place…
Was an incredibly find. The property sits atop of a mall and market. The staff was amazing - Ding at first floor lobby was super nice and helpful. Having a washer and dryer for our 11 nights stay was a plus.
Stayed 10 nights in May 2022

10/10 Excellent

Minh Du

Liked: Cleanliness, room comfort
很好的地方
很棒的位置，設備還不錯，早餐種類很多。滿意。以後到河內還會再住這裡
Stayed 2 nights in Jul 2020

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing trip
Great trip and travel.
Stayed 1 night in Dec 2019

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
great location, great service
Stayed 1 night in Dec 2019

10/10 Excellent

jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing time
Lotte is a great place to stay. Large room with great services.
Stayed 1 night in Dec 2019