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Maison d'Orient Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Maison d'Orient Hotel

Double Room (Star Anise) | Minibar, in-room safe, desk, blackout drapes
Interior entrance
Double Room (Star Anise) | View from room
Interior
Porch

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
26 Ngo Huyen, Hang Trong Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    3 min walk
  • Hang Gai Street
    5 min walk
  • Hoan Kiem Lake
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Room options

View all photos for Grand Room

Grand Room | Minibar, in-room safe, desk, blackout drapes

Grand Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Lemongrass

Lemongrass | Minibar, in-room safe, desk, blackout drapes

Lemongrass

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ginger)

Room (Ginger) | Minibar, in-room safe, desk, blackout drapes

Room (Ginger)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Star Anise)

Double Room (Star Anise) | Minibar, in-room safe, desk, blackout drapes

Double Room (Star Anise)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for 0B

0B | Minibar, in-room safe, desk, blackout drapes

0B

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Maison d'Orient Hotel

3-star Hanoi hotel, connected to a shopping center in Old Quarter
A restaurant, a snack bar/deli, and dry cleaning are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Maison d'Orient Hotel offers 11 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Maison d'Orient Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Maison d'Orient Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 399000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Maison d'Orient Hotel Hanoi
Maison d'Orient Hotel
Maison d'Orient Hanoi
Maison d'Orient
Maison d'Orient Hotel Hotel
Maison d'Orient Hotel Hanoi
Maison d'Orient Hotel Hotel Hanoi

Maison d'Orient Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 134 reviews" "
Rating 8 - Good. 39 out of 134 reviews" "
Rating 6 - Okay. 1 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely stay
We loved our stay in Maison d’Orient. The location is ideal- while in the middle of the old quarter, it is located in a pedestrian street far from the traffic noise. However, the construction of a building next door and the crazy working hours (10pm-3am) will not let you sleep unless you go out late. The breakfast was outstanding! Best breakfast in our trip this far. The rooms are lovely- well decorated, spacious and comfortable. It was very clean and the staff was welcoming and nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adorable, and very nice and helpful staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Winus

Liked: Cleanliness, staff & service, property conditions & facilities
De mensen zijn erg vriendelijk en zeer behulpzaam
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable 5 night stay in this hotel, which is full of character. The staff are very welcoming and friendly. It was a pleasure to come back here after a day of sightseeing. The hotel provides a good breakfast to start the day. For meals during the rest of the day, there are a whole range of cafes and other places to eat within easy walking distance. As the hotel is situated at the end of a small alleyway, it is not easy to access with a vehicle. However, the driver of my transfer from the airport left his car briefly on the nearest street and kindly guided me in the right direction. The hotel is on WhatsApp, so I assume you can contact them this way when you're nearby. The hotel is very conveniently located for Hoan Kiem Lake in the Old Quarter and the Jump On/Jump Off sightseeing bus. I felt it was an ideal location for a first visit to Hanoi. I would be happy to stay there again on a future visit.
Stayed 5 nights in Jun 2024

10/10 Excellent

Sue

Stayed 1 night in May 2024

10/10 Excellent

Cecile

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding, excellent breakfast and value for money for this stay… not fancy but delightful and convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HANOI 24
Amazing petite boutique hotel at end of narrow alley. Short walk down two alleys to main road and insanity. As close as you are you can hear nothing but calm day & night. All staff from front desk management to breakfast staff & housekeeping are friendly & helpful. A big shout out to manager Mien for helping us get a shuttle to our next destination after a scheduled transport fell through. Highly recommend.
Bedroom
Bathroom
Breakfast area
Alley
Stayed 3 nights in Mar 2024

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. Very quiet and close to major attractions. Impeccable service from people at the front desk. Thank you.
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
On a quiet street nearby the best parts of Hanoi center. Staff was warm and top notch. Room was nice, big space. It can be cold in the winter
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived we were so glad we chose Maison, from the warm welcome to the local advice, accommodating our early arrival and later helping us make new travel plans because of bad weather in central Vietnam. We loved our stay here not only because of all of the above but also because of the lovely homely feel to the hotel, very convenient location to see all the sights and great options for food and drink nearby, yet still remaining quiet and calm later in the evenings. We would absolutely stay at Maison again.. in fact we already did! Thank you to everyone at Maison d’Orient for helping us have an enjoyable trip to Vietnam.
Stayed 4 nights in Nov 2023

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Great rooms - comfortableand not generic, excellent location and incredibly helpful staff. Also good breakfast. Proper boutique
Stayed 2 nights in Aug 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and quiet, and the rooms are comfortable. The highlight of this hotel is the friendly and helpful staff - you will feel very welcome when you are here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic old fashioned hospitality! I loved my room on the 4th floor despite the many steps. It was fun actually. The staff is excellent and super helpful. My only half complaint is that the shower wall in my room (402) needed repair. Otherwise excellent stay
Stayed 4 nights in May 2023

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time bcz it deserves it
I was in thins hotel before and I came back to it because its Very clean comparing to other hotels in Hanoi. Its quite. It has windos and NOT moley like other hotels. And the people and the service, breakfasl are really good and nice.
Stayed 1 night in Feb 2023

8/10 Good

Theethat

Traveled with group
Liked: Cleanliness, staff & service
Clean and locate in the middle of city but this hotel don't have elevator and Ginger room is on 6th floor.
Stayed 1 night in Oct 2022

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful little hotel tucked down a quiet alleyway in Hanoi. The hotel is very charming with period detail and decorated with colour and character. Staff were very welcoming and friendly, and assisted with any help we needed, such as a taxi to the airport, restaurant recommendations, and leaving our bags while we left Hanoi for a couple of days. Breakfast was delicious with eggs cooked to order, beautiful local jams and fresh fruit. TV also had lots of English language choices which was nice when you need to collapse after walking the Hanoi streets all day! If you want to stay somewhere in Hanoi that has character and makes you feel very welcome, choose this hotel!
Stayed 1 night in Aug 2022

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms. We stayed in two different rooms, the Lemongrass and the Ginger rooms. The Ginger room was great. The Lemonglass room was nice but does get noisy in the morning as it’s right above the kitchen.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within walking distance of the busy markets, lake, and other tourist attractions. The room was big with a balcony that doesn't face the street so it was quiet in the evenings. The breakfast has a mix of typical Western foods and local. The staff is incredibly kind - Sales Manager Lan Anh is a great resource for things to do not only in Hanoi but also outside tours. Be sure to speak to her about any tour suggestions, dining, massages/spas, and activities. She'll go out of her way to make sure your stay is amazing.
Stayed 2 nights in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Fantastic Location
My wife and I loved the extremely convenient location of the hotel and the room was exceptionally comfortable, especially considering the relatively low cost of the hotel. The staff is extremely friendly and provided some great information on things to do in the area. I would definitely plan on staying here again.
Stayed 1 night in Dec 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughtful, Central, and good value
This is a lovely hotel in an amazing location - perfectly central yet quiet. Rooms and building have lots of thoughtful features, from a true tea pot in your room to tasteful design in the bathrooms and furnishings. Breakfast was fine, with fresh fruit options and good coffee, but standard / somewhat lackluster warm offerings. Everyone working here was lovely and helpful. Our only real complaint, and it is a major one, is that our room in the back had very bad WiFi throughout our two nights. Sometimes it worked flawlessly, sometimes it didn't work at all, and usually it was somewhere in between. If the WiFi is working as they attest it normally does then this is a unique, tasteful, quiet, well located hotel that represents excellent value. We wouldn't hesitate to stay again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent customer service and charming rooms.
Stayed 1 night in Oct 2019